I wandered in to have a look at small double beds. Whilst looking Paul asked me if I needed any advice/help, I asked him about Sealy and he showed me where they were. He even went to find a roll of... Voir plus
L'entreprise a répondu
Unit B Park Farm Retail Park, Park Farm Road, CT19 5DS Folkestone, Kent, GB
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I wandered in to have a look at small double beds. Whilst looking Paul asked me if I needed any advice/help, I asked him about Sealy and he showed me where they were. He even went to find a roll of... Voir plus
L'entreprise a répondu
Paul arranged everything for us to collect our new bed. He showed great customer service and we will definitely return when we need new beds. Explained the extra care package and ensured we had a good... Voir plus
L'entreprise a répondu
We were served by Marshall who was extremely helpful and professional. We were invited to try out the matress sleep Pro system to see which type of matress would be best for us. We were shown around a... Voir plus
L'entreprise a répondu
My delivery was brilliant. My only negative part of the whole purchase was that the wrong price was displayed for our mattress which made our total more than we were expecting. The price displayed w... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Unit B Park Farm Retail Park, Park Farm Road, CT19 5DS, Folkestone, Kent, Royaume-Uni
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Excellent service yet again!
The staff at the Folkestone branch know their stuff. They guided us through the options of our requirements, subsequently we came away very happy customers!
Excellent professional knowledgeable friendly and personal customer service. Superb
Female staff member came over to me. I knew exactly what I wanted and she showed me the choice even persuading me to try a different type of mattress whuch was a sensible move.
I paid and left with no pressure and no stress
Samantha from the Folkestone branch was very patient and was able to answer all of my questions giving me confidencein the product.
Very helpful man - Paul. Not pushy at all. I had details of mattress i wanted and he showed us 4 that were the same criteria. Very knowledgeable and helpful.
The team provided incredible customer service and great quality beds at a fantastic price.
Paul was very friendly and professional and told me everything I needed to know and understand about the different types of mattresses very good service
Folkestone branch continue to provide top class service. Nothing is too much trouble. Thanks again to Damian and Team.
Recommend to others. Can’t wait to get our new bed!
Felt immediately in “sync” with staff member Samantha. Big tick to Bensons for stocking Hypnos mattresses. I was given helpful advice but no superfluous sales patter. The whole transaction was a good example of customer service.l asked for a coffee and received one…well l was spending an awful lot of money!
A great amount of bed and mattresses to choose from, a most helpful sales assistant,no problem choosing a new bed and mattress all to be delivered in 3 weeks.
Great service jot rushed very pleasant experience
Excellent service. From start to finish. Very pleased with mattress and have ordered another one! Delivery team Antonio and Daniel were helpful and polite. Mattress very comfortable. Thank you.
great customer service ,which is so little these days in other places's. very helpful and understanding. and great team that works there.will go in future .
cheers for you help and have a super happy Easter ;-)
Well represented store, Bright, very helpful and knowledgeable staff. A pleasure to do business.
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