Staff were excellent, they were very helpful, patient and they listened. They stuck to their word, delivery was stress free with plenty of notice so I could get organised. Would recommend
Établissement
Changer d'établissementUnit A Victoria Retail Park, Victoria St North, DN31 1GB Grimsby, South Humberside, GB
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In store experience was great. Staff knowledgeable. The mattress is very comfy however, upon unrolling the yellow tape from the packaging has left 3 small yellow marks on the mattress. Not what we wou... Voir plus
L'entreprise a répondu
Our experience with Bensons Grimsby was nothing but exceptional, Lee was a diamond sales guy, what every customer wants, doesn’t pressure sell, lets the product and your choice do the sell he answers... Voir plus
L'entreprise a répondu
Bought a mattress from Grimsby, Benson for beds, Lee was a great salesman to deal with not pushy and gave me the information I needed to make the choice for the bed frame it was going on.
À propos de l'entreprise
À propos de Bensons For Beds - Grimsby694
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit A Victoria Retail Park, Victoria St North, DN31 1GB, Grimsby, South Humberside, Royaume-Uni
- 1472403088
4,8
Excellent
238 avis
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Bought a mattress from Grimsby
Bought a mattress from Grimsby, Benson for beds, Lee was a great salesman to deal with not pushy and gave me the information I needed to make the choice for the bed frame it was going on.
22 août 2026
Service at Benson Beds, Grimsby
Staff were excellent, they were very helpful, patient and they listened. They stuck to their word, delivery was stress free with plenty of notice so I could get organised.
Would recommend
19 août 2026
I was well informed by the salesman and…
I was well informed by the salesman and this helped ne in my mattress choice
10 août 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Helpful Adrian
Employer, Adrian greeted us with a smile and went out of his way to help us while we were at the store. Nothing was too much trouble! We tried lots of different mattresses as wanted the right one. We ended up purchasing a full bed with headboard and blanket box too. Thank you Adrian!
We hope the bed is amazing when it arrives.
11 août 2026
Réponse de Bensons For Beds - Grimsby694
Thank you so much for your kind words and for choosing us for your mattress and bed needs! We're glad Adrian was able to provide exceptional service and help you find the perfect bed. We can't wait for you to experience the comfort and quality of your new purchase. Thank you again!
In store experience was great
In store experience was great. Staff knowledgeable. The mattress is very comfy however, upon unrolling the yellow tape from the packaging has left 3 small yellow marks on the mattress. Not what we would have expected for the price. As we have no other sleeping arrangements we decided not to go back to the store and are hoping these marks will fade over time.
1 août 2026
Réponse de Bensons For Beds - Grimsby694
Thank you for your feedback. I'm delighted to hear that your in-store experience was great and that you found our staff knowledgeable. I'm also pleased that you're finding your new mattress very comfy. I'm very sorry to hear about the yellow marks left on your mattress from the packaging tape. I understand this is not what you would expect, and I hope they fade over time for you.
Team Bensons
A great experience from Bensons for Beds
The whole experience of buying a new mattress was very good. We had discussed having a new mattress and happened to pass Benson while in a town nearish to where we live. The sales guy was very helpful. We tried various types of mattress, going back and forth several times before choosing what we wanted.
After completing the paperwork, we were contacted several times with updates on the progress of our order.
The day before delivery day, we were contacted by phone to confirm the time slot we had been allocated. On the day itself, we were able to track the delivery truck, and the driver contacted us around 30 minutes before they turned up at our door. Both guys were incredibly helpful in removing our old mattress, and installing the new one. They were fast, and very professional, at the same time being friendly and chatty.
Definitely not the cheapest providers on the market, but they offered an excellent service and great communication.
30 juillet 2026
Avis spontané
Réponse de Bensons For Beds - Grimsby694
Thank you for sharing your positive experience with us! We pride ourselves on providing exceptional customer service from start to finish. It's great to hear that our team was able to assist you in finding the perfect mattress and that the delivery process was smooth. We truly value your feedback and appreciate your business. Sweet dreams on your new mattress!
Our experience with Bensons Grimsby …
Our experience with Bensons Grimsby was nothing but exceptional, Lee was a diamond sales guy, what every customer wants, doesn’t pressure sell, lets the product and your choice do the sell he answers any questions you have and helps in anyway he can. Hats off to you. The delivery team were just as reliable and helpful so overall can’t fault and would happily use again
27 juillet 2026
Réponse de Bensons For Beds - Grimsby694
Thank you for the glowing review! We are thrilled to hear that you had an exceptional experience at Bensons Grimsby. We take pride in providing top-notch service and our team, especially Lee, is dedicated to making our customers happy. We look forward to serving you again in the future.
Great and simple experience in store
Great and simple experience in store. Service was informative, knowledgeable and very pleasant.
24 juillet 2026
Réponse de Bensons For Beds - Grimsby694
We're so pleased to hear you had such a great and simple experience in our store. It's wonderful that our service was informative, knowledgeable, and very pleasant. Thank you for your positive feedback!
Customer service was amazing
Customer service was amazing. Think his name was Adrian who was extremely helpful
19 juillet 2026
Réponse de Bensons For Beds - Grimsby694
We're so pleased you found our customer service amazing and our team member extremely helpful. Thank you for your kind words and positive feedback!
Thank you for your review - Lauryn at Customer Care 💜
Réponse de Bensons For Beds - Grimsby694
We're so pleased to hear that you received excellent advice without feeling any pressure. That's exactly the kind of experience we aim to provide for all our customers. Thank you for your wonderful feedback!
Team Bensons
Réponse de Bensons For Beds - Grimsby694
We are so pleased you found our quality very good and our staff lovely and helpful. We truly appreciate your kind words and positive feedback!
Great service and advice in the shop
Great service and advice in the shop, regular updates and the delivery team were professional and friendly
3 juillet 2026
Réponse de Bensons For Beds - Grimsby694
We're so pleased you received great service and advice in the shop, along with regular updates. It's wonderful to hear our delivery team was professional and friendly. Thank you for your kind feedback!
The service I received initially in…
The service I received initially in store at Grimsby with theme salesman Adrian and then the delivery all really straightforward and professional
5 juillet 2026
Réponse de Bensons For Beds - Grimsby694
We're so pleased to hear that your experience in-store and with the delivery was straightforward and professional. Thank you for your kind feedback!
Excellent experience with Lee
Excellent experience with Lee, at Grimsby. Very helpful and not pushy.
6 juillet 2026
Réponse de Bensons For Beds - Grimsby694
We're so pleased you had an excellent experience and found our team helpful and not pushy. Thank you for your wonderful feedback!
They have all been very helpful and…
They have all been very helpful and pleasant all the way through from buying the bed to the delivery and making it excellent service
29 juin 2026
Réponse de Bensons For Beds - Grimsby694
We're so pleased our team was helpful and pleasant throughout your experience, from buying to delivery. Thank you for your wonderful feedback!
Team Bensons
shop staff very good
shop staff very good , bed delivered on time and delivery people very good.
25 juin 2026
Réponse de Bensons For Beds - Grimsby694
We're so pleased our staff and delivery team were very good. Thank you for your feedback!
Team Bensons
Fabulous service
Honestly, I just popped in the Grimsby shop to have a look and to get an idea as my son needed a new double bed.
There was no pressure from the salesmen.. But what lovely Chaps.. Everything was fully explained.. My son laid on the machine to help with the correct mattress.. Looked at lots of beds and a good selection of suitable mattress.. By the time we had finished and there was no pressure, all my choice, we came out with a strong divan, beautiful headboard, fabulously comfortable Slumberland mattress, an all season quilt, protectors, i-gel pillows and mattress dust mite spray.. Had a lovely hour having a giggle with Marcus and Adrian.. And im sure Bensons till was happy too by the time i had finished.. Very happy with the service and the products.. Bed to be delivered soon.
22 juin 2026
Réponse de Bensons For Beds - Grimsby694
We are so pleased to hear about your wonderful experience at our Grimsby shop! It's fantastic that our team provided such a helpful and pressure-free environment, ensuring you found the perfect bed for your son. We appreciate you sharing your positive feedback and look forward to your delivery.
Team Bensons
Réponse de Bensons For Beds - Grimsby694
We are so pleased our team was informative and not pushy. Thank you for sharing your positive experience!
Team Bensons
Excellent service
Kept us updated at all times. Guys who came to deliver were very helpful.
13 juin 2026
Réponse de Bensons For Beds - Grimsby694
We're glad we kept you updated and our delivery team was very helpful. Thank you!
Team Bensons
I think the staff were very helpful…
I think the staff were very helpful also the store was very clean and tidy
12 juin 2026
Réponse de Bensons For Beds - Grimsby694
We're so pleased our team was helpful and our store clean. Thank you for your kind feedback!
Team Bensons
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