Staff were excellent, they were very helpful, patient and they listened. They stuck to their word, delivery was stress free with plenty of notice so I could get organised. Would recommend
Établissement
Changer d'établissementUnit A Victoria Retail Park, Victoria St North, DN31 1GB Grimsby, South Humberside, GB
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Lisez les avis des autres
In store experience was great. Staff knowledgeable. The mattress is very comfy however, upon unrolling the yellow tape from the packaging has left 3 small yellow marks on the mattress. Not what we wou... Voir plus
L'entreprise a répondu
Our experience with Bensons Grimsby was nothing but exceptional, Lee was a diamond sales guy, what every customer wants, doesn’t pressure sell, lets the product and your choice do the sell he answers... Voir plus
L'entreprise a répondu
Bought a mattress from Grimsby, Benson for beds, Lee was a great salesman to deal with not pushy and gave me the information I needed to make the choice for the bed frame it was going on.
À propos de l'entreprise
À propos de Bensons For Beds - Grimsby694
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit A Victoria Retail Park, Victoria St North, DN31 1GB, Grimsby, South Humberside, Royaume-Uni
- 1472403088
4,8
Excellent
238 avis
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Lee the salesman was very helpful
Lee the salesman was very helpful with information. he was not pushy and only showed us products within our price range
7 novembre 2025
Réponse de Bensons For Beds - Grimsby694
We’re so pleased to hear Lee provided such helpful and considerate service! Showing products within your price range and never being pushy is exactly the experience we aim to deliver.
Thank you for an amazing review Martyn – Lauryn at Customer Care 💜
Grimsby store
Visited the Grimsby store where Lee was very helpful in listening to our needs and pointing us in the direction of several options.
Quality of bed looks ok and price was well within budget.
7 novembre 2025
Réponse de Bensons For Beds - Grimsby694
Thank you for sharing your experience! We’re delighted to hear that Lee at our Grimsby store took the time to listen to your needs and guide you through several options. It’s great to know you found a bed that meets your expectations and fits within your budget.
Thank you for your positive review Catherine – Lauryn at Customer Care 💜
Right Mattress at the Right price and great friendly service.
Excellent advice from Martin about choosing the correct mattress for our needs we were looking at buying an Emma Mattress on line but after trying a Hybrid Mattress in store decided against Hybrid. Martin put us on the sleep pro machine and showed us several models at the bottom middle and top of our budget. Once we settled on a Mattress Martin worked with us to ensure that we got the best price possible and arranged delivery for less than three weeks time. fantastic service never felt pressured and we believe we came away with the right product at the right price.
9 novembre 2025
Avis spontané
Réponse de Bensons For Beds - Grimsby694
Thank you for sharing such a thorough account of your experience. We’re delighted that Martin provided excellent advice, guided you through the Sleep Pro process, and helped you find the perfect mattress at the right price without any pressure. We truly appreciate your feedback and are glad you felt supported throughout. Thank you for an amazing review Hayley – Lauryn at Customer Care 💜
Great experience!
Lee was great in helping pick the right bed and mattress for both my fiancé and myself. A massive credit to the company and decent guy.
4 novembre 2025
Réponse de Bensons For Beds - Grimsby694
We're happy to hear that you found the perfect bed and mattress! We appreciate you acknowledging the assistance you received; it's great to know we could help. Thanks,
Megan
Customer Care Team
Felt my needs from the product I wanted…
Felt my needs from the product I wanted were listened to and Martin ensured my needs were met.
26 octobre 2025
Réponse de Bensons For Beds - Grimsby694
We're happy to hear that your needs were met, and we appreciate your positive feedback. We're so glad you had a great experience,
Megan at Customer Care
Great products
Very nice salesman. Not pushy at all, let us look round.
New a lot about the product we were looking at.
Excellent service overall. Will definitely recommend
26 octobre 2025
Avis spontané
Réponse de Bensons For Beds - Grimsby694
We appreciate you sharing your positive experience! We're so glad to hear that our team member was helpful and knowledgeable, allowing you to browse without pressure. Thank you for your recommendation,
Megan at Customer Care
Great sales staff
Great sales staff, very friendly and helpful couldn't have done better.
28 octobre 2025
Réponse de Bensons For Beds - Grimsby694
We appreciate you sharing your experience. We're so happy to hear that our sales staff was friendly and helpful to you!
Thanks again for your support – we truly appreciate it
Megan at Customer Care
Friendly and helpful team
The team was very helpful. They made product suggestions about my preferences. I bought a mattress and pillows from the store. I've been using them for about a week, and I am very happy with both of the products.
Special thanks to Megan!
29 septembre 2025
Réponse de Bensons For Beds - Grimsby694
We're happy to hear that the team was helpful in suggesting products based on your preferences. We appreciate your purchase and are glad you are happy with your new mattress and pillows.
Looking forward to seeing you again!
Megan at Customer Care
Sofa bed
Adrian was very helpful without being too pushy,helped us find just what we were looking for.
12 septembre 2025
Réponse de Bensons For Beds - Grimsby694
We're happy to hear that you found what you were looking for! We appreciate your feedback and are glad our team member was helpful and not too pushy.
Best wishes,
Megan
Bensons for Beds Customer Care
Everything was great 🙂
11 septembre 2025
Réponse de Bensons For Beds - Grimsby694
Thank you for your 5 star review. We appreciate your kind words. Best Wishes,
Megan at Customer Care
Great advice given by friendly staff!
Great advice given by friendly staff!
Godd offers as well 😃
23 août 2025
Réponse de Bensons For Beds - Grimsby694
We're happy to hear that our friendly staff gave great advice and you found good offers! Thank you for your positive feedback, Megan at Customer Care
Fantastic experience - special thanks to Martin
Fantastic experience start to finish! Could not recommend Bensons more! from the moment we walked into Grimsbys bensons store we were completely taken care of, Martin was super knowledgable and such a friendly lovely guy, we had been to a different well known bed store and they did not treat us with half the excellent service Martin did. He helped us with deciding the perfect mattress for us with absolutely zero pressure, the whole experience was very enjoyable and we are so happy with the choice we decided on (our first time buying a mattress & Martin completely took away the overwhelm and helped us make the perfect choice)
Also a special thanks to the delivery team, the whole process was super efficient , the bed was delivered on the specified date and full updates were given at every moment. The delivery team even came in and took it to our room, took their shoes off at the door too (which went a long way haha!) and was super friendly and helpful.
The mattress and pillows we’ve bought are fantastic and we keep saying it feels like we’re in a luxury hotel bed! Already feeling the benefits of investing in a high quality mattress and pillows as aches and pains are fading and waking up in the night randomly has completely stopped! thank you so much!!
16 juillet 2025
Réponse de Bensons For Beds - Grimsby694
Thank you so much for your glowing review! We are thrilled to hear that you had a fantastic experience with Martin and our delivery team. Providing excellent service and helping our customers find the perfect mattress is our top priority. Enjoy your luxurious new bed and we look forward to serving you again in the future!
Very helpful service!
Adrian was very helpful with advising us of everything we were interested in. We feel he was friendly and was prepared to go out of his way to assist us. We only came away with a pillow on this occasion but will be back again when ready for a new bed.
30 juillet 2025
Avis spontané
Réponse de Bensons For Beds - Grimsby694
Thank you for your kind words! We're so glad that Adrian was able to assist you and that you had a positive experience at our store. We can't wait to see you again when you're ready for a new bed, Megan at Customer Care
Bensons beds Grimsby
We were met by Adrian, who assisted us well in our choice.
He helped us by using the bed machine to determine how firm we liked our mattress, so he was able to point us in the right direction and try mattresses we would like. No pressure, lots of good information about each mattress tried.
We can't give a review on the mattress chosen as we have yet to try sleeping on it for a night
29 juillet 2025
Réponse de Bensons For Beds - Grimsby694
Thank you, , for the wonderful review! Our team takes pride in providing exceptional service and assisting our customers in finding the perfect mattress. We're so glad that Adrian was able to help you and we're confident that the mattress you chose will provide you with a restful night's sleep. We can't wait for your feedback after trying it out. Sweet dreams! Megan at Customer Care😊
Shop assistant was very informative we…
Shop assistant was very informative we got what we was looking for a pleasant shopping experience.
26 juillet 2025
Réponse de Bensons For Beds - Grimsby694
Thank you so much for your kind words! We're thrilled to hear that you had a pleasant shopping experience with us and that our shop assistant was able to provide you with helpful information. We hope to see you again soon! Megan at Customer Care😊
Adrian was incredibly patient and…
Adrian was incredibly patient and knowledgeable. He knew what he was talking about and was able to explain to us the differences between different types of mattresses very clearly. He encouraged us to try these multiple times as well to be certain we were choosing one that was exactly what we wanted. He didn’t rush us into just purchasing the most expensive mattress going but made sure we were happy with our choice.
22 juillet 2025
Avis spontané
Réponse de Bensons For Beds - Grimsby694
Thank you for your kind words! Adrian takes pride in providing exceptional customer service and helping our customers find the perfect mattress for their needs. We're glad to hear that he was able to assist you in making an informed and satisfying purchase. Your satisfaction is our top priority, and we look forward to seeing you again in the future, Megan at Customer Care
Delivery was changed three
Delivery was changed three times we cancelled the bed after this
The shop manager was helpful
But would never go there again so unreliable
18 juin 2025
Avis spontané
Réponse de Bensons For Beds - Grimsby694
We deeply regret to learn about the delivery issues you encountered, which ultimately led to the unfortunate cancellation of your order. Your feedback is invaluable to us, and we want to assure you that we will thoroughly review your concerns internally to prevent similar occurrences in the future.
Thank you,
Megan at Bensons for Beds Customer Care.
Réponse de Bensons For Beds - Grimsby694
Thank you for your kind words! We are committed to providing exceptional service and making sure every customer feels welcome and supported. It was a pleasure seeing you, Megan at Customer Care
On time and efficient
The person who we bought the bed from covered all of our requirements and explained everything to us including agreeing a delivery day.
Wayne and Lewis who delivered the bed were very polite and efficient and delivered the bed at the agreed delivery time. Would recommend the store and delivery team.
28 mai 2025
Réponse de Bensons For Beds - Grimsby694
We're happy to hear that the purchase experience met your needs and that the delivery was smooth. It's great to know that the team was punctual, polite, and efficient. Thank you for recommending our store and delivery team, Megan at Customer Care.
Customer care representative mr Lee
Customer care representative mr Lee . He is amazing . Best dealer I ever met in benson’s Grimsby.
19 juin 2025
Réponse de Bensons For Beds - Grimsby694
We're happy to hear that you had such a positive experience with us Mrs Afshan! It's great to know that our team made your visit special. Thank you for sharing your feedback with us, Megan at Customer Care
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