From start to finish and every member of staff where friendly and helpful. Had some amazing laugh with too. Sales team at Huddersfield brilliant Ryan was fab and really helped with the important advic... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit E1 Leeds Road Retail Park, Leeds Road, HD1 6PF Huddersfield, West Yorkshire, GB
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Lisez les avis des autres
It all started when we went into the shop in Huddersfield and met Ellie she was very knowledgeable explaining all about the different beds and types , especially mattresses asked us what we preferred... Voir plus
L'entreprise a répondu
Nigel was great. I know very little about beds- just if they are comfortable or not. He explained about the features of the mattress so that knew what I was paying for. There were several things that... Voir plus
L'entreprise a répondu
The member of staff gave us all of the information that we required and then left us alone for us to view the beds which meant that we didn't feel under pressure. Once we had found what we were want... Voir plus
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À propos de l'entreprise
À propos de Bensons For Beds - Huddersfield670
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit E1 Leeds Road Retail Park, Leeds Road, HD1 6PF, Huddersfield, West Yorkshire, Royaume-Uni
- 1484549023
4,7
Excellent
400 avis
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The buying experience was great
The buying experience was great, staff very friendly and helpful. Delivery was by the manufacturer which was on time and with care. In hindsight should have gone for firmer mattress but that was not their fault.
23 octobre 2025
Réponse de Bensons For Beds - Huddersfield670
Thank you! We’re really glad you had a great buying experience and found the team friendly and helpful. Wonderful to hear delivery was on time and handled with care. Sorry to hear the mattress firmness wasn’t quite right for your needs, but we appreciate your honest feedback,
Megan at Customer Care
Based on purchase.
Obviously I'll update my review as and when my order arrives .
This review is in relation to Andre at the Huddersfield branch.
I really liked the fancy machine that recommended the type of mattress and Andre was happy to show various options and styles and was friendly and knowledgeable.
The following day I returned to add a headboard and also met Nigel who was also helpful and cheerful.
Hope my aftersales is going to be equally positive. 😊
21 mars 2026
Avis spontané
Réponse de Bensons For Beds - Huddersfield670
Thank you so much for your lovely feedback! We’re delighted to hear Andre made your visit such a positive experience — the mattress‑matching machine is a great tool, and it’s wonderful he could walk you through all the options with his friendly, knowledgeable approach.
It’s great to hear Nigel was just as cheerful and helpful when you returned to add a headboard. We truly appreciate your kind words,
Megan at Customer Care🌟
No disposal despite being told it was included
We were told the old mattress would be taken away. No charge was discussed when placing the order.
Huddersfield store simply not interested and offered to collect it for £50!
If it's not on the order form it's not their problem even though they omitted it in the first place.
18 mars 2026
Avis spontané
Réponse de Bensons For Beds - Huddersfield670
Thank you for leaving us a review Pete, and I’m really sorry for the confusion and inconvenience this has caused.
I can confirm that our recycling service does come with a charge, and I completely understand how frustrating it must be if this wasn’t explained to you at the time of placing your order. You can find full details about how the service works, along with the pricing, on our website here:
👉 https://www.bensonsforbeds.co.uk/services/recycling/
While recycling isn’t automatically included with purchases, it should always be offered and clearly explained in store. I’m sorry if this didn’t happen during your visit to the Huddersfield branch.
Thanks again for raising this and I hope you enjoy your new order,
Megan at Customer Care
Réponse de Bensons For Beds - Huddersfield670
Thank you for giving us 5 stars Brian! Glad to hear everything arrived on time and that the team were respectful, polite and courteous throughout
Thank you for choosing us,
Megan at Customer Care✨
Good communication prior to and on day…
Good communication prior to and on day of delivery
15 mars 2026
Réponse de Bensons For Beds - Huddersfield670
Thank you for your 4 star review Kate! We’re glad to hear the communication before and on the day of delivery was clear and helpful. Really appreciate your feedback,
Megan at Customer Care
Great service end to end
Great service in the shop, delivery on time , lots of communication and update and the drivers were especially friendly and considerate.
9 mars 2026
Réponse de Bensons For Beds - Huddersfield670
Thank you so much for your lovely feedback! We're delighted to hear you received great service in the shop, with on‑time delivery, clear communication throughout, and friendly, considerate drivers. – Megan at Customer Care
Réponse de Bensons For Beds - Huddersfield670
Christopher Allen,
We appreciate your feedback and are so happy to hear you found our assistance, information, and positivity outstanding!
Team Bensons
Happy customers
We went in to the Huddersfield store just to look and then compare prices .
We were impressed with the knowledge that Mark had regarding our particular requests / needs.
We were not pressured into making any decisions , take as long as you need .
Certainly more of a pleasure than painful experience.
1 mars 2026
Réponse de Bensons For Beds - Huddersfield670
Jacqueline Murray,
We're happy to hear that you were impressed with the knowledge shared and that you felt no pressure during your visit to our store. We appreciate you taking the time to share your experience!
Team Bensons
Always use bensons for bed and…
Always use bensons for bed and mattresses they are cheaper than some.but you still get quality plus great choices. The mattress I just bought is nice and comfortable very happy with purchase
27 février 2026
Réponse de Bensons For Beds - Huddersfield670
yvonne ward,
We're happy to hear that you consistently choose us for your beds and mattresses! It's great to know you find our products to be high quality, with great choices and that you are very happy with your recent comfortable mattress purchase.
Team Bensons
From start to finish was flawless from…
From start to finish was flawless from the helpful staff in the shop, great delivery communication and again helpful and friendly delivery team.
The bed is very cozy and comfortable.
We would definitely recommend this company
27 février 2026
Réponse de Bensons For Beds - Huddersfield670
Thank you for your wonderful feedback Mrs Wallbanks! We’re delighted to hear that everything was flawless from start to finish — from the helpful team in-store to the great delivery communication and the friendly delivery team. It’s fantastic to know you’re enjoying your new bed and finding it so cosy and comfortable. We truly appreciate your recommendation,
Megan at Customer Care
It all started when we went into the…
It all started when we went into the shop in Huddersfield and met Ellie she was very knowledgeable explaining all about the different beds and types , especially mattresses asked us what we preferred. hense we settled on the Luxurious earth O1 Hypnos , she didn’t rush us or pressure us . We thought it was the best for us in the shop .
27 décembre 2025
Avis spontané
Réponse de Bensons For Beds - Huddersfield670
We're happy to hear about your positive experience in our Huddersfield shop. It's great to know that our team member was knowledgeable and helpful in guiding you to the perfect mattress without any pressure. Thank you for your positive review – Lauryn at Customer Care 💜
regular updates and being informed
regular updates and being informed . Delivery men were superb .
16 février 2026
Réponse de Bensons For Beds - Huddersfield670
We're happy to hear that you were informed by our regular updates. We appreciate your kind words regarding our delivery team. Thank you for your positive review – Lauryn at Customer Care 💜
Was great to have sales person spend…
Was great to have sales person spend time with you, Mark shared his knowledge on products without being a pushy sales person. After being on the mattress stimulator each mattress from £ to ££££ was shown and tried to establish what worked for us.
A very pleasurable experience would highly recommend.
13 février 2026
Réponse de Bensons For Beds - Huddersfield670
We're happy to hear that you had a pleasurable experience and that our sales person shared their knowledge without being pushy. We appreciate your positive feedback and are glad that you found what worked for you!
The salesman at Bensons was really…
The salesman at Bensons was really helpful, informative, patient and easy to talk to.
Was constantly updated with delivery times which was helpful and both Kelvin and Ryan the delivery guys were great. They were both very friendly and conscientious to be careful with the surroundings whilst bringing new mattress in and taking the old away. They were very efficient and can’t recommend enough. Thank you
12 février 2026
Réponse de Bensons For Beds - Huddersfield670
We're happy to hear that the salesperson was helpful, informative, patient, and easy to talk to. It's great that you were constantly updated with delivery times and that the delivery guys were friendly and careful. We appreciate your positive feedback.
Stewart - Bensons Team
Réponse de Bensons For Beds - Huddersfield670
We appreciate your feedback and are so happy that you were satisfied with our service and quality. Thanks for your support!
Stewart - Bensons Team
Staff were very welcoming and friendly.
13 février 2026
Réponse de Bensons For Beds - Huddersfield670
We're so glad our staff made you feel welcome with their friendly service. We appreciate you sharing your positive experience!
Stewart - Bensons Team
Réponse de Bensons For Beds - Huddersfield670
We're so glad our staff was kind and very helpful, explaining everything! We appreciate your positive feedback.
Stewart - Bensons Team
Réponse de Bensons For Beds - Huddersfield670
We appreciate your positive feedback regarding our service and communication through delivery; we are so glad you were happy!
- Jessica at Team Bensons
Réponse de Bensons For Beds - Huddersfield670
We are happy to hear that you had a positive experience with our great service and communication. Thank you for your feedback!
Mark was so helpful
Mark was so helpful, very professional and showed us different options.i felt looked after and very much appreciated the attention to detail.
7 février 2026
Réponse de Bensons For Beds - Huddersfield670
We appreciate you taking the time to share your experience. We're so glad to hear that you felt looked after and valued the detailed support in exploring options.
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