From start to finish and every member of staff where friendly and helpful. Had some amazing laugh with too. Sales team at Huddersfield brilliant Ryan was fab and really helped with the important advic... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit E1 Leeds Road Retail Park, Leeds Road, HD1 6PF Huddersfield, West Yorkshire, GB
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Lisez les avis des autres
It all started when we went into the shop in Huddersfield and met Ellie she was very knowledgeable explaining all about the different beds and types , especially mattresses asked us what we preferred... Voir plus
L'entreprise a répondu
Nigel was great. I know very little about beds- just if they are comfortable or not. He explained about the features of the mattress so that knew what I was paying for. There were several things that... Voir plus
L'entreprise a répondu
The member of staff gave us all of the information that we required and then left us alone for us to view the beds which meant that we didn't feel under pressure. Once we had found what we were want... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Huddersfield670
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit E1 Leeds Road Retail Park, Leeds Road, HD1 6PF, Huddersfield, West Yorkshire, Royaume-Uni
- 1484549023
4,7
Excellent
400 avis
Demande des avis aux clients
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The staff in the store were very…
The staff in the store were very courteous and knowledgable. The delivery men were very polite,friendly and quick ( no mess)
5 février 2026
Réponse de Bensons For Beds - Huddersfield670
We appreciate your feedback! We're happy to hear that our store staff were courteous and knowledgeable, and the delivery team was polite, friendly, and efficient.
Knowledgeable staff at store
Knowledgeable staff at store, suggested several alternatives based on our requirements. Delivery and assembly of the bed was as scheduled ( with a safety chat ) and the team left a clean room with all rubbish removed.
30 janvier 2026
Réponse de Bensons For Beds - Huddersfield670
We're delighted to hear that our staff's knowledge and suggestions were helpful! It's great to know the delivery and assembly went smoothly, with the team ensuring a clean space. Thank you,
Megan at Customer Care!
My new bed is very comfy
My new bed is very comfy. The mattress is very soft. Sleeping well. Pillows very soft. So I'm enjoying my new bed. No problems with it.
29 janvier 2026
Réponse de Bensons For Beds - Huddersfield670
We're very happy to hear your new bed is comfy, the mattress and pillows are soft, and you're sleeping well! We're glad you're enjoying it with no problems. Thanks for your review,
Megan at Customer Care
Delivered on time and put together with…
Delivered on time and put together with precision moves bedroom left nice and tidy a very professional job thank you so much for such a wonderful service
31 janvier 2026
Réponse de Bensons For Beds - Huddersfield670
We're happy to hear that your delivery was on time and assembled with precision. It's great to know the team left your bedroom tidy and provided a wonderful, professional service.
Helpful salesperson and efficient…
Helpful salesperson and efficient delivery even if it did seem to be the mlddle of the night!
24 janvier 2026
Réponse de Bensons For Beds - Huddersfield670
We're so happy to hear that our salesperson was helpful and the delivery was efficient, even if the timing was a bit unusual! Thank you for your review.
Buying beds at Bensons
To looking for a bed to buying one to delivery was a good experience. Mark at the Huddersfield store was exceptionally helpful. I told him what I wanted and he directed us to the beds to look at and left us to it at our request. Mark came back sometime later to ask how we were getting on, by this time we had practically decided and after a few questions we went ahead and bought the beds he was so helpful
26 décembre 2025
Avis spontané
Réponse de Bensons For Beds - Huddersfield670
We're happy to hear that you had a good experience, from browsing to delivery. It's great to know the team member was so helpful and attentive to your needs. Thank you for your positive feedback!
A very good experience
A very good experience. A wide range of mattresses to try . Different types explained. The order was completed and delivery arranged in an appropriate amount of time.
Knowledge, helpful staff supported us with our purchase.
17 janvier 2026
Avis spontané
Réponse de Bensons For Beds - Huddersfield670
We're happy to hear that you had a very good experience with us. We appreciate you noting the wide range of mattresses and the helpfulness of our staff. Thank you for your purchase!
Fantastic customer service
I used the live chat function on your website. It was FANTASTIC! This is the second time I have bought a bed from you and both times I have had exemplary customer service. This time, I used live chat, which was answered instantly by Nigel at your Huddersfield store. He was so helpful and sorted everything out for me quickly and expertly. Nowadays it’s unusual to experience such brilliant customer service. I can’t praise Nigel highly enough. I will recommend Bensons to anyone I know who’s looking to buy a bed!
20 janvier 2026
Avis spontané
Réponse de Bensons For Beds - Huddersfield670
We're happy to hear that you had a fantastic experience using our live chat function! It's great to know that the service was exemplary and helpful. We appreciate your recommendation and are glad we could assist you expertly. Thank you for choosing us again!
Andre was a pleasure to deal with in…
Andre was a pleasure to deal with in your Huddersfield Branch. Very helpful and patient
18 janvier 2026
Réponse de Bensons For Beds - Huddersfield670
We're so glad to hear that you had a positive experience in our Huddersfield branch. It's great to know that you found our service helpful and patient.
The sales advisor Bernie was very
The sales advisor Bernie was very, knowledgeable, helpful and patient with me as it took me a while to decide which mattress to have. Thank you Bernie x
11 janvier 2026
Réponse de Bensons For Beds - Huddersfield670
We're happy to hear that our advisor was so helpful and patient while you made your mattress decision. We appreciate you taking the time to share your positive experience!
Exceptional customer service
Liam, the sales representative was extremely helpful and very knowledgeable. He listened to our requirements throughout our visit. There was no pressure to sign an agreement there and then. We eventually decided to purchase an Ottoman bed and Slumberland mattress.
11 janvier 2026
Réponse de Bensons For Beds - Huddersfield670
We appreciate you taking the time to share your experience. We're happy to hear that our sales representative was helpful and knowledgeable, and that you felt no pressure during your visit. 💜 Thank you for your positive review - Lauryn at Customer Care
Happy with service
6 janvier 2026
Réponse de Bensons For Beds - Huddersfield670
We’re so glad you’re happy with the service – that’s what we aim for every time! Thank you for your positive review - Lauryn at Customer Care 💜
Great experience with a salesman that…
Great experience with a salesman Mark that took us through the process to find the right bed for us.
2 janvier 2026
Réponse de Bensons For Beds - Huddersfield670
We're glad you enjoyed your experience. It's wonderful to hear that our team member helped you find the perfect bed. Thank you for your feedback!
Come back and visit us anytime!
Megan at Customer Care
Genuine Great Deal from a trusted big…
Genuine Great Deal from a trusted big name company Bought via online video call. The sales person was very friendly and hugely helpful, he really went out of his way to find us the best item for our budget
2 janvier 2026
Réponse de Bensons For Beds - Huddersfield670
Thank you for sharing your experience Richard! We’re thrilled to hear you got a genuine great deal and that our team member went above and beyond to find the perfect item for your budget. It’s fantastic that the online video call made the process smooth and friendly. We truly appreciate your recommendation,
Megan at Customer Care
Very helpful staff and knowledgeable
1 décembre 2025
Réponse de Bensons For Beds - Huddersfield670
We’re so pleased to hear our team provided helpful and knowledgeable service during your visit. Thank you for your positive review – Lauryn at Customer Care 💜
Brilliant service right through from…
Brilliant service right through from buying to receiving my mattress and base
19 décembre 2025
Avis spontané
Réponse de Bensons For Beds - Huddersfield670
We’re thrilled to hear your experience was brilliant from purchase to delivery! Enjoy your new mattress and base for many restful nights ahead. 💜 Thank you for your positive review – Lauryn at Customer Care.
So much choice and Ellie was excellent
So much choice and Ellie was excellent. Her product knowledge was amazing. Ordered a new mattress !
13 décembre 2025
Réponse de Bensons For Beds - Huddersfield670
Thank you so much for your great review! You deserve nothing less than a great night’s sleep! Thank you, Stewart - Team Bensons
The wrong headboard was delivered
The wrong headboard was delivered
The correct headboard is damaged
11 décembre 2025
Réponse de Bensons For Beds - Huddersfield670
Hello Mrs Bullingham, I'm very sorry to hear that an incorrect item was delivered. I can see that this has been resolved yesterday but I do understand your frustration. I hope that this doesn't put you off from buying from Bensons for Beds in the future. Stewart - Team Bensons
Excellent service
The member of staff gave us all of the information that we required and then left us alone for us to view the beds which meant that we didn't feel under pressure. Once we had found what we were wanting we found the gentleman and he then went through all of our options.
The delivery date that came up on the system didn't suit us so he manged to split the order so that it did.
3 décembre 2025
Réponse de Bensons For Beds - Huddersfield670
We're happy to hear that the staff member provided the information you needed without pressure. We're also glad they could adjust the order to meet your delivery needs. Thank you for your positive feedback! Michael @ Team Bensons
Mark and Liam were amazing!
Mark and Liam were amazing! Mark showed us what the true bed buying experience was like and we were not disappointed! He took the time to make sure we were getting the best bed for us as well as mattress, pillows and bedside tables.
28 novembre 2025
Réponse de Bensons For Beds - Huddersfield670
We're happy to hear that you had such a wonderful experience. It's great to know that our team helped you find the perfect bed and accessories. Thank you for your positive feedback!
– Thank you, Jess- Team Bensons
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