Amazing service from start to finish! Showroom team at Ipswich were so friendly and helpful but not at all pushy! Updates on the making of the bed process were great! And delivery was on time and smoo... Voir plus
Établissement
Changer d'établissementUnit 6b Euro Retail Park, Ransomes Way Central Avenue, IP3 9SN Ipswich, Suffolk, GB
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Lisez les avis des autres
Had a good look round the store didn't get pestered by staff. Nothing but helpful once we decided what we wanted to purchase highly recommend.
L'entreprise a répondu
We have regularly bought items from the Ipswich store and on returning today we enjoyed another excellent visit. Both Jay and Craig were suoer helpful without any pushy salesmanship. They are extreme... Voir plus
L'entreprise a répondu
Wonderful customer service, very helpful and considerate delivery drivers. The call 30 minutes away (on the dot) as mentioned in their emails. We received ail updates all the way along. We purchased w... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Ipswich110
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 6b Euro Retail Park, Ransomes Way Central Avenue, IP3 9SN, Ipswich, Suffolk, Royaume-Uni
- 1473271142
4,9
Excellent
303 avis
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Réponse de Bensons For Beds - Ipswich110
Thank you for your positive feedback!
When choosing my new bed/…
When choosing my new bed/ mattress.Crage from your Ipswich store was very helpful telling me about the difference in the mattress.Which was interesting.
18 janvier 2026
Réponse de Bensons For Beds - Ipswich110
We're happy to hear that you found our team member helpful during your mattress selection. We appreciate you taking the time to share your positive experience with us.
The lady who dealt with us (Jay?) was…
The lady who dealt with us (Jay?) was fantastic - not too pushy but knew her job well and gave us trust in her abilities to sell based on her personality.
14 janvier 2026
Réponse de Bensons For Beds - Ipswich110
We're happy to hear that you had such a positive experience! It's great to know that you felt well-supported and trusted the expertise of our team member. Thanks for your feedback.
Exceptional service and great quality bed
Exceptional service. Bed and build quality is amazing.
5 janvier 2026
Avis spontané
Réponse de Bensons For Beds - Ipswich110
We’re delighted to hear you received exceptional service and are impressed with the quality of your new bed. Thank you for your positive review – Lauryn at Customer Care 💜
Charlotte thank you
Charlotte from the customer service has been exceptionally helpful
30 décembre 2025
Réponse de Bensons For Beds - Ipswich110
We're happy to hear that the customer service was helpful. We appreciate you taking the time to leave us this positive feedback.
Until next time, take care,
Megan at Customer Care!
Knowledgeable and helpful
Initially we we were left alone to look around the store but couldn't find the mattress we had come to see. On enquiring the mattress was not in the shop but the salesman really helped with a similar mattress. He helped us choose a bed with storage that would fit into the specific space in the bedroom. Also, showing us fabric samples and headboard choice. So, far happy with the service received.
27 décembre 2025
Réponse de Bensons For Beds - Ipswich110
We’re so pleased to hear our team went the extra mile to help you find the right solution, from suggesting alternatives to guiding you through storage options, fabrics, and headboards. It’s great to know you’re happy with the service so far. Thank you for your positive review – Lauryn at Customer Care 💜
Stocked a good range of beds and…
Stocked a good range of beds and mattresses.Good prices in the sale.Staff were very helpful,left us to look around the store but were available to answer questions.
28 décembre 2025
Avis spontané
Réponse de Bensons For Beds - Ipswich110
We're happy to hear that you found a good selection and prices during the sale. We're also glad our staff were helpful and available while allowing you to browse comfortably. Thank you for your positive review – Lauryn at Customer Care 💜
Bensons….the best
We have regularly bought items from the Ipswich store and on returning today we enjoyed another excellent visit. Both Jay and Craig were suoer helpful without any pushy salesmanship. They are extremely knowledgeable about their products and we were given helpful advice about our choices. Finally the sale was closed with the minimum of fuss and delivery date agreed. Bensons couldnt do better….we rate them 5* in all aspects.
27 décembre 2025
Avis spontané
Réponse de Bensons For Beds - Ipswich110
Thank you for sharing your experience! We’re delighted Jay and Craig provided helpful, knowledgeable service without any pressure, making your visit smooth and enjoyable. Thank you for your positive review – Lauryn at Customer Care 💜
The staff at this store were helpful
The staff at this store were helpful, knowledgable, friendly and totally professional.
They gave me ample time to try out the different mattresses with no pushy sales. They also explained the different types of mattress and the most suited for my needs.
Special mention for Jay. Highly recommend tis store.
1 décembre 2025
Réponse de Bensons For Beds - Ipswich110
Thank you for your wonderful feedback Luke! We’re delighted to hear that our team provided a helpful, friendly, and pressure-free experience. It’s great that you had plenty of time to find the perfect mattress and that Jay made such a positive impression. We truly appreciate your recommendation and look forward to welcoming you again!
We hope to welcome you back soon!
Megan at Customer Care
After phoning in to the store this…
After phoning in to the store this morning with an issue on my purchase , I was very impressed by the way the sales person Jay quickly explained and resolved the issue.
Jay is a breath of fresh air , after talking to Jay you feel reassured that she will be sorting out the issue and putting it to bed .
3 décembre 2025
Avis spontané
Réponse de Bensons For Beds - Ipswich110
We're happy to hear that the sales person was able to quickly resolve the issue you encountered with your purchase. We appreciate you taking the time to share your feedback.
– Thank you, Jess- Team Bensons
Amazing staff, affordable beds an overall excellent service
We were greeted with amazing customer service by all members of staff, they were extremely knowledgeable about all their beds and a pleasure to talk to. One woman, though I don’t want to spell her name wrong it began with a J, was very helpful and made our whole experience enjoyable so thankyou!
23 novembre 2025
Avis spontané
Réponse de Bensons For Beds - Ipswich110
We're happy to hear that you received amazing customer service and that our team's knowledge was helpful. We appreciate you mentioning the positive impact of one of our staff members. Thank you for your feedback,
Megan at Customer Care
Good quality and value for money
Good quality and value for money. Sales assistant had great knowledge, great communication and was notified of discounts. Easy to cancel and rearranged delivery to suit with no issues. Again great communication with delivery time slot and was called prior to delivery. Highly recommend
20 novembre 2025
Avis spontané
Réponse de Bensons For Beds - Ipswich110
We're happy to hear that you found our products good quality and value for money. It's great to know that you were notified of discounts and that the sales assistant was helpful. We appreciate your comments regarding the easy cancellation and rearranged delivery.
This means the world to us,
Megan at Customer Care
The Staff were friendly and helpful
The Staff were friendly and helpful. They listened to what we wanted and delivered 110%. Got us a great deal on a mattress we didn't think we could ever afford.
4 novembre 2025
Réponse de Bensons For Beds - Ipswich110
Wow, thank you for such amazing feedback! We're so pleased our team could listen to your needs and go above and beyond to find the perfect mattress at a great price. Helping customers get the comfort they deserve is what we love to do! 💜
Thank you for your positive review Leah – Lauryn at Customer Care
Réponse de Bensons For Beds - Ipswich110
We appreciate you letting us know our Ipswich staff member was so helpful. We're so glad you had a positive experience!
Thank you for your review – Lauryn at Customer Care 💜
Easily found what I wanted
I liked the range of products I saw at Benson’s compared to other retailers I’d been to.
16 octobre 2025
Réponse de Bensons For Beds - Ipswich110
Thanks for the feedback! We're glad our range stood out and gave you more to choose from—variety makes all the difference when finding the perfect fit! Megan at Customer Care!🛏️
Great service not sales like and…
Great service not sales like and answered everything we needed. Fun and interactive colleagues and was a good happy environment to be in. Especially as Ipswich won the east Anglian derby.
8 octobre 2025
Réponse de Bensons For Beds - Ipswich110
We're glad you enjoyed your experience and found our team helpful and engaging. It's great to hear that we answered all your questions. We appreciate your positive feedback and are happy you enjoyed the atmosphere!
Thank you for choosing us,
Megan at Customer Care
Me and my husband went in looking for a…
Me and my husband went in looking for a bed which would suit us both and with the amazing help from Charlotte, we were able to walk away with exactly what we were looking for! Charlotte was very professional and friendly. We would definitely recommend shopping with bensons!
27 septembre 2025
Avis spontané
Réponse de Bensons For Beds - Ipswich110
Thank you so much! We’re thrilled that Charlotte could help you find the perfect bed for both of you. She’ll be delighted to hear your kind words! Thanks for recommending Bensons—we can’t wait to welcome you back!
Take care,
Megan at Customer Care💜
Had a fantastic experience!
Had a fantastic experience at Besons in store, I believe it was Darren who assisted me!
I explained I wanted a bed I’d seen online however wanted to see in person and although the exact bed wasn’t in the store, he helped me look at everything that was similar and gave me lots of detail about finance options, warranty and great general advice regarding assembly.
The delivery team were very polite and helpful - a great experience all round. This is my second bed from the Bensons store in Ipswich and always recommend to my friends and family that they pop in if they are looking for a new bed!
5 septembre 2025
Réponse de Bensons For Beds - Ipswich110
Thank you for your glowing review! We are thrilled to hear that you had a fantastic experience at our store and were assisted by Darren. We are dedicated to providing top-notch service and are happy we could help you find the perfect bed and give you helpful advice. Thank you for choosing us for your second bed and for recommending us to your friends and family. We appreciate your support!
We had a problem with our mattresses…
We had a problem with our mattresses which took over 6 months to rectify with alot if fobbing off but when you finally sent someone to look at it then you were amazing and gave us options to replace which we did for a different mattresses which so far has been really good
6 septembre 2025
Réponse de Bensons For Beds - Ipswich110
We appreciate you bringing this to our attention. We're happy to hear that we were able to resolve the mattress issue and that you are enjoying the replacement. Thank you for your feedback.
Take care,
Megan at Customer Care
the salesman was very helpful and…
the salesman was very helpful and knowlagble very pleasant attitude
4 septembre 2025
Réponse de Bensons For Beds - Ipswich110
We're happy to hear that our salesman was helpful and knowledgeable and had a pleasant attitude. We appreciate your positive feedback, Megan at Customer Care
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