Very relaxed with no pressure to buy and able to walk round freely. Staff gave us helpful advice when we enquired and this enabled us to make a purchase of our choosing.
Établissement
Changer d'établissementUnit 6b Keighley Retail Park, Hardings Road, BD21 3NJ Keighley, West Yorkshire, GB
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Lisez les avis des autres
I needed a sofa bed. Everything that IKEA had was too big for my second bedroom. My partner suggested Bensons so we looked at their website. They had exactly what I needed. We visited the Keighley... Voir plus
Ruby, a very knowledgeable and helpful young woman. She answered all our questions professionally and helped us make our final decision. A definite asset to your sales team. Good choice of beds to ch... Voir plus
L'entreprise a répondu
Experience in the shop could not have been better! However, delivery date was moved twice, once for lack of availability and the second because they had left part of the order in Scotland! Purchased... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Keighley233
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 6b Keighley Retail Park, Hardings Road, BD21 3NJ, Keighley, West Yorkshire, Royaume-Uni
- 1535663079
4,8
Excellent
270 avis
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Our sales rep Sam was amazing from…
Our sales rep Sam was amazing from start to finish. It was easy to assemble and looks fantastic!! Delivery was faultless
5 juin 2026
Réponse de Bensons For Beds - Keighley233
We are so happy to hear about your excellent experience! We appreciate your kind words regarding the service and product.
Team Bensons
Bed review.
In sales room the staff were very helpful and friendly helping to choose the best bed for us. The men that delivered the bed were friendly and professional.
1 juin 2026
Réponse de Bensons For Beds - Keighley233
We're so pleased our team helped you choose the best bed and that our delivery team was friendly and professional. Thank you for your kind words!
Team Bensons
Well informed sales staff
Well informed sales staff. Quality product. Polite and helpful delivery team.
4 juin 2026
Réponse de Bensons For Beds - Keighley233
We're so pleased our sales staff was informed and our delivery team was polite and helpful.
Team Bensons
From entering the store to the delivery…
From entering the store to the delivery of my bed, the experience was great. The assistant I store was very knowledgeable, and found me the correct bed for my needs. Everything was examined in detail. I was kept updated on my delivery with regular emails I was called half an hour before the delivery, and the guys that delivered my bed were brilliant. I would recommend Bensons for Beds.
24 mai 2026
Réponse de Bensons For Beds - Keighley233
We're so pleased to hear that your entire experience, from visiting the store to the delivery of your new bed, was great. It's wonderful that our team was so helpful and that you would recommend us!
Team Bensons
Ruby
Ruby, a very knowledgeable and helpful young woman. She answered all our questions professionally and helped us make our final decision. A definite asset to your sales team. Good choice of beds to choose from and we were kept up to date with our order as it progressed, very impressed. Thank you Mrs Julie Gilmore
6 mai 2026
Réponse de Bensons For Beds - Keighley233
We're so pleased to hear about your excellent experience with our team member. It's wonderful that our colleague provided such professional service and helped you with your decision. We appreciate your kind words!
Team Bensons - Jess
Excellent service from purchase in the…
Excellent service from purchase in the shop to delivery and installation. The lady in the shop was knowledgeable about her product. The admin kept me informed of order progress and the delivery team were smart, professional, cleaned up and took all the rubbish away. 5 Stars all the way to everyone involved.
10 mai 2026
Réponse de Bensons For Beds - Keighley233
That's wonderful to hear! 😊 We're so pleased that your experience, from purchase to delivery and installation, was excellent. Thank you for your kind words! ✨
Team Bensons - Jess
I purchased The Exquisite Headboard and…
I purchased The Exquisite Headboard and a Staples Ottoman Base from a great range of products.
The quality is superb ! It looks amazing and is very sturdy.
The drivers were fabulous , quick to assemble and respectful in my home (even though it's in the middle of renovation) they took theyre shoes off at the door without being asked and was very professional.
I will certainly buy from here again
16 mai 2026
Réponse de Bensons For Beds - Keighley233
We're so pleased to hear you love the quality and look of your new headboard and ottoman base! It's wonderful that our delivery team provided such professional and respectful service, especially during your renovation. We appreciate your kind words and look forward to serving you again.
Team Bensons - Jess
Extremely helpful from purchasing to…
Extremely helpful from purchasing to delivery, so much so that I’m left thinking that never usually happens,which is sad but true.
14 avril 2026
Réponse de Bensons For Beds - Keighley233
We appreciate you taking the time to share your positive experience. We're happy to hear that our service was helpful throughout the purchasing and delivery process.
Team Bensons
Réponse de Bensons For Beds - Keighley233
Thank you for your feedback! 😊 We’re delighted to hear you found our team helpful and supportive — that’s exactly what we aim for. Thanks again for choosing us! 🌟
Bought a guest bed so haven’t slept on…
Bought a guest bed so haven’t slept on it yet , loads of packaging to dispose of , I had to build it up myself, a bit tricky on your own but was ok in the end , seems sturdy enough .. only time will tell
24 avril 2026
Réponse de Bensons For Beds - Keighley233
Thank you for your feedback 😊 We appreciate you sharing your experience so far. We understand it’s early days with the guest bed, and we’re glad to hear it feels sturdy after assembly. If you need any help or advice once it’s in use, we’re always happy to help.
Réponse de Bensons For Beds - Keighley233
Much appreciated—our experienced team will be delighted to hear this!
Thanks again for your support — we truly appreciate it,
Megan | Customer Care Specialist
Good experience
The store person had a lot of knowledge about the mattress and was patient while I went round and tried them. They gave me a quote and didn’t pressure me to buy. The delivery was really smooth. They rang me the day before and the day of so I knew when they were arriving and took my old mattress away from the room it was in, which a lot of companies don’t offee
21 avril 2026
Réponse de Bensons For Beds - Keighley233
Thank you for the lovely feedback! We’re glad you felt well informed, never pressured, and that delivery went smoothly too 😊
Sleep well and sweet dreams!
Megan | Customer Care Specialist💤
Réponse de Bensons For Beds - Keighley233
Thank you for your feedback! 😊 We’re delighted to hear there was great communication and that delivery went smoothly. Enjoy your purchase,
Megan | Customer Care Specialist🛏️✨
Our order was handled really well
Our order was handled really well . The lady knew her products and sorted us out even though she was on her own and juggled us between other customers
Thank you
Stuart and Ann Bakes
13 avril 2026
Réponse de Bensons For Beds - Keighley233
Thank you so much, Stuart and Ann! 😊 We’re delighted to hear everything was handled so well and that our colleague was able to help, even while juggling other customers. Your kind words mean a lot and will be happily passed on. Enjoy your purchase!
Megan | Customer Care Specialist
Sales person very helpful ,order was…
Sales person very helpful ,order was delivered on time and delivery was placed in the requested room.
2 avril 2026
Réponse de Bensons For Beds - Keighley233
Thank you for your feedback! 😊 We’re glad to hear the salesperson was very helpful, your order arrived on time, and delivery was placed exactly where you requested. We really appreciate you sharing your experience,
Megan | Customer Care Specialist❤️
Ruby in Keighley was brilliant and the…
Ruby in Keighley was brilliant and the communication thereafter was top notch. Delivered on time and advice on assembly was a real bonus...
Great product at a good price
25 mars 2026
Réponse de Bensons For Beds - Keighley233
Thank you for the lovely review! 😊 We’re so pleased to hear Ruby at our Keighley store was brilliant and that communication, delivery, and assembly advice were all spot on. Great product, good price, and on‑time delivery—just what we aim for!
Sleep well,
Megan | Customer Care Specialist🛏️
Everything I could have hoped for really
The staff in store were very friendly and helpful, I was kept informed about my delivery, and my order was delivered as promised and in good condition, by friendly delivery men. Everything I could have hoped for really.
1 avril 2026
Réponse de Bensons For Beds - Keighley233
Thank you for your lovely feedback! 😊 We’re delighted to hear the in‑store team were friendly and helpful, that you were kept well informed about delivery, and that everything arrived as promised and in great condition. It’s wonderful to know the delivery team made a good impression too. We really appreciate you sharing your experience,
Megan | Customer Care Specialist⭐
Great Service from Iby in Keighley
Iby provided my husband & I with great customer service. Once he learned of our situation ( Airbnb hosts looking for two double mattresses) he very knowledgeably guided us in the right direction. He patiently gave us plenty of time to discuss our options and not at any time did he make us feel pressured.
We could have shopped around but we felt comfortable with the package Iby put together for us .
Any time we have contacted the store the rest of the Keighley staff have been most helpful.
We would certainly recommend Iby & his coworkers at Bensons.
Update- our mattresses were delivered today efficiently and on time.
24 mars 2026
Réponse de Bensons For Beds - Keighley233
Thank you for the wonderful review! 😊 We’re delighted to hear Iby provided such great, knowledgeable, and pressure‑free service, and helped you find the perfect solution for your Airbnb needs. It’s also lovely to know the Keighley team were consistently helpful and that delivery went smoothly and on time. We really appreciate the recommendation—thank you for choosing us,
Megan | Customer Care Specialist⭐
Lovely sales person
Lovely sales person, not too pushy. Excellent sales pitch and left us to decide, but stayed around to answer any questions.
29 mars 2026
Réponse de Bensons For Beds - Keighley233
Thank you for the lovely feedback! 😊 We’re delighted to hear the salesperson struck the perfect balance—helpful and knowledgeable without being pushy, and there when you needed answers. That’s exactly the experience we aim to provide. We really appreciate you sharing this,
Megan | Customer Care Specialist⭐
Knowledgeable staff
The shop was was informative without being pushy.
The delivery was just as smooth as they said it would be
2 mars 2026
Avis spontané
Réponse de Bensons For Beds - Keighley233
Thank you so much! 😊 We’re really glad you found the team helpful without any pressure, and that delivery was as smooth as promised. It means a lot to know we got it right from start to finish — enjoy your new bed,
Megan | Customer Care Specialist🛏️✨
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