Very relaxed with no pressure to buy and able to walk round freely. Staff gave us helpful advice when we enquired and this enabled us to make a purchase of our choosing.
Établissement
Changer d'établissementUnit 6b Keighley Retail Park, Hardings Road, BD21 3NJ Keighley, West Yorkshire, GB
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Lisez les avis des autres
I needed a sofa bed. Everything that IKEA had was too big for my second bedroom. My partner suggested Bensons so we looked at their website. They had exactly what I needed. We visited the Keighley... Voir plus
Ruby, a very knowledgeable and helpful young woman. She answered all our questions professionally and helped us make our final decision. A definite asset to your sales team. Good choice of beds to ch... Voir plus
L'entreprise a répondu
Experience in the shop could not have been better! However, delivery date was moved twice, once for lack of availability and the second because they had left part of the order in Scotland! Purchased... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Keighley233
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 6b Keighley Retail Park, Hardings Road, BD21 3NJ, Keighley, West Yorkshire, Royaume-Uni
- 1535663079
4,8
Excellent
270 avis
Demande des avis aux clients
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My husband and I visited the Keighley…
My husband and I visited the Keighley store and dealt with Ruby. She was very knowledgeable and helpful. Nothing was too much trouble for her. We spent a good hour in the store and purchased our new bed following good recommendations.
It was an excellent experience and I would recommend this store.
1 octobre 2025
Avis spontané
Réponse de Bensons For Beds - Keighley233
We're happy to hear about the excellent experience you had at our Keighley store, Donna. We appreciate your positive feedback regarding the helpful support you received during your bed purchase. It's great to know you felt at ease with your purchase with us.
Thank you,
Lauryn at Customer Care
Ruby was very helpful and…
Ruby was very helpful and knowledgeable. She gave me good advice and plenty of reflection time. I like that they recycle old mattresses.
1 octobre 2025
Avis spontané
Réponse de Bensons For Beds - Keighley233
We're happy to hear that the advice and reflection time were beneficial. It's great to know you appreciate our mattress recycling program. Thank you for your positive feedback!
Thank you,
Lauryn at Customer Care
Réponse de Bensons For Beds - Keighley233
We're glad you found it quick and easy to order your mattresses. Thank you for your positive feedback; we appreciate it very much.
Thank you,
Lauryn at Customer Care.
Excellent Customer Service
We recently visited the Keighley store to purchase a new bed and mattress. The sales consultant Hadiqa was a pleasure to deal with. She had a friendly but professional manner and we left the store feeling happy with our purchase and the price we paid. We have since recommended the Keighley store to our family and friends because of the excellent customer service we received.
12 septembre 2025
Réponse de Bensons For Beds - Keighley233
We're happy to hear about your positive experience at the Keighley store! It's great to know that our sales consultant was a pleasure to deal with and that you were happy with your purchase. We appreciate you recommending us to your family and friends because of the excellent customer service you received.
Best Wishes,
Megan at Customer Care
Ruby was excellent in manner and…
Ruby was excellent in manner and knowledge
11 septembre 2025
Avis spontané
Réponse de Bensons For Beds - Keighley233
Thank you for your review! We are so happy to hear that Ruby exceeded your expectations with her expertise and friendly demeanor. We are lucky to have her on our team.
Excellent service in Keighley store
We visited the Keighley store twice and Hadiqa was extremely helpful on both occasions.
She demonstrated the different mattress options by using the SleepPro machine and showing us the various mattress types in the showroom.
We looked at various bed base options but settled on a Hi TV bed frame. We could have ordered online but went back to see Hadiqa the following day and she processed the order for us efficiently and arranged a delivery date to suit us.
3 septembre 2025
Réponse de Bensons For Beds - Keighley233
Thank you so much for your kind review! Our team is dedicated to providing excellent service and it's great to hear that Hadiqa was able to assist you with finding the perfect mattress and bed frame. We appreciate your business and look forward to delivering your order!
Réponse de Bensons For Beds - Keighley233
We appreciate you taking the time to leave us a review! We are happy to hear that our staff gave you good information about the furniture.
Take care,
Megan at Customer Care
Sales assistant was fantastic
Sales assistant was fantastic. Very helpful and attentive but not too pushy.
26 août 2025
Réponse de Bensons For Beds - Keighley233
We're happy to hear that the sales assistant provided such great service! We appreciate you taking the time to share your positive experience.
The lady was very helpful
The lady was very helpful, she made choosing a mattress much easier. The tools the store have to help you understand what grade of mattress would be best suited to you are amazing. I was then shown what options the store had to suite me and think I found a prefect mattress.
28 juillet 2025
Avis spontané
Réponse de Bensons For Beds - Keighley233
Thank you for your amazing review! We are so glad our helpful staff and innovative tools made your mattress shopping experience easier. We hope you enjoy your new perfect mattress! Megan at Customer Care🛏️😊
The whole experience was top notch
The whole experience was top notch! Hadiqa was fantastic, really helpful and super lovely at the Keighley branch and the delivery team were really friendly, quick and efficient too! The whole experience was seamless and I can’t recommend enough. Well done Bensons For Beds on a top service and experience.
22 juillet 2025
Avis spontané
Réponse de Bensons For Beds - Keighley233
Thank you so much for your kind words! We are thrilled to hear that you had such a great experience with us. Our team works hard to provide top-notch service and it's great to hear that Hadiqa and our delivery team were able to make your experience seamless and enjoyable. Thank you for recommending us, it means a lot to us! We hope to see you again soon at Bensons For Beds, Megan at Customer Care
The sale person
The sale person. Same,very friendly and knew her products. Very informative. She made the whole process simple.
23 juillet 2025
Réponse de Bensons For Beds - Keighley233
Thank you for your kind words! Our team takes pride in providing exceptional service and product knowledge to make your experience as smooth as possible. We appreciate your support and hope to see you again soon, Megan at Customer Care
Ruby in the Keighley store was…
Ruby in the Keighley store was excellent!
10 juillet 2025
Avis spontané
Réponse de Bensons For Beds - Keighley233
Thank you for the wonderful review! We are delighted to hear that Ruby provided excellent service at our Keighley store. We will be sure to pass along your kind words to her. Come back and see us soon! Megan at Customer Care 😀
The member of staff concerned was very…
The member of staff concerned was very good, helpful & knowledgeable.
29 juin 2025
Réponse de Bensons For Beds - Keighley233
Thank you for your kind words! We strive to provide excellent service and are happy to hear our staff was helpful and knowledgeable. We appreciate your support and hope to see you again soon, Megan at Customer Care
Bed and Mattress
Ruby at Keighley branch was very helpful. Very polite and caring. Job well done.
26 juin 2025
Avis spontané
Réponse de Bensons For Beds - Keighley233
We're happy to hear that our service met your needs. We appreciate you taking the time to share your positive experience with us. Thank you, Megan at Customer Care
Bensons for Beds, Keighley
Very good experience, super helpful lady in the shop. Trying to buy the right bed for my elderley mother.
25 juin 2025
Réponse de Bensons For Beds - Keighley233
We're glad you enjoyed your experience Chris. It's wonderful to know that the shop assistant was so helpful in assisting you to find a bed for your mother. Thank you for your feedback, Megan at Customer Care
Sam at Keighley store made us feel…
Sam at Keighley store made us feel really welcome. I had a young man with learning disability deciding which bed he would like she was so understanding and caring with lots of empathy, she did your company proud. A true ambassador for you. Thanks again vanda
17 juin 2025
Réponse de Bensons For Beds - Keighley233
We appreciate your kind words! We're happy to hear that your experience at our Keighley store was so positive. It's wonderful to know that our team member made you feel welcome and provided understanding and caring assistance. Thank you for choosing us Vanda, Megan at Customer Care
Réponse de Bensons For Beds - Keighley233
We appreciate you sharing that we listened to your needs. Thank you for your feedback; it means a lot to us. Take care, Megan at Customer Care
Easy to purchase & arrange delivery
Easy to purchase & arrange delivery. Delivery exactly on time, as promised, and done efficiently by delivery team
3 juin 2025
Réponse de Bensons For Beds - Keighley233
We're so glad the purchase and delivery arrangement was easy. It's great to hear the delivery was on time and efficient, as promised. Thanks for your feedback, Megan at Customer Care
Customer service is very good
Customer service is very fast, friendly and helpful. Have had no problems
24 mai 2025
Avis spontané
Réponse de Bensons For Beds - Keighley233
We appreciate you taking the time to leave us this great review! We are so glad our team was fast, friendly, and helpful for you. Take care, Megan at Customer Care
Those at the showroom were most helpful…
Those at the showroom were most helpful and attentive to our requirements.
28 mai 2025
Réponse de Bensons For Beds - Keighley233
We're happy to hear that our showroom team provided such helpful and attentive service to meet your needs. Thank you for your positive feedback, Megan at Customer care
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