The original zip and link mattresses we ordered were far too “firm”, so having slept on them for 5 nights, we returned to the showroom who were incredibly helpful. There was no quibble about the B... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementBelgrave Retail Park, Northfield Avenue, NN16 9XZ Kettering, Northamptonshire, GB
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Lisez les avis des autres
Choosing my new bed was exceptionally easy thanks to the Kettering store manager whose name was Jay. He was well informed and let me try all the options for a new after I told him about my bad ba... Voir plus
L'entreprise a répondu
I was helped by Pippa who was knowledgeable and ver helpful. She was patient with me. Lovely lady. I had been in before and spoken to her but needed my granddaughter with me to arrange the delivery at... Voir plus
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Martin at the Kettering branch was extremely knowledgeable, polite and very professional. He answered all our questions and was not pushy. He was a pleasure to deal with and I would have no hesitation... Voir plus
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À propos de l'entreprise
À propos de Bensons For Beds - Kettering Belgrave Retail Park
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Belgrave Retail Park, Northfield Avenue, NN16 9XZ, Kettering, Northamptonshire, Royaume-Uni
4,7
Excellent
110 avis
Demande des avis aux clients
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Réponse de Bensons For Beds - Kettering Belgrave Retail Park
We're glad we could provide a comfortable browsing experience for you. We appreciate your positive feedback!
Team Bensons
Pippa helped me to a,good nights sleep
I was helped by Pippa who was knowledgeable and ver helpful. She was patient with me. Lovely lady. I had been in before and spoken to her but needed my granddaughter with me to arrange the delivery at a time that suited her too.
17 août 2026
Réponse de Bensons For Beds - Kettering Belgrave Retail Park
We're so pleased to hear about your positive experience and that our team member was knowledgeable, helpful, and patient. It's wonderful that we could arrange a delivery time that suited your granddaughter too.
Team Bensons
Réponse de Bensons For Beds - Kettering Belgrave Retail Park
Thank you for your wonderful feedback! We are so pleased to hear that you found our team professional and very helpful. We truly appreciate your kind words.
Team Bensons
Individual service from kind and…
Individual service from kind and understanding person from the moment we went into the store
12 août 2026
Réponse de Bensons For Beds - Kettering Belgrave Retail Park
We're so pleased to hear that you received individual service from a kind and understanding person from the moment you entered our store. Thank you for your wonderful feedback!
Team Bensons
Great service and very happy customers
The original zip and link mattresses we ordered were far too “firm”, so having slept on them for 5 nights, we returned to the showroom who were incredibly helpful. There was no quibble about the Bensons 40 night guarantee and we were able to change/upgrade to wonderfully comfortable mattresses (Sealy Orwell).
Delivery was great and we were kept informed between order and delivery. The delivery team unwrapped and removed all packaging.
9 août 2026
Réponse de Bensons For Beds - Kettering Belgrave Retail Park
We're so pleased to hear that our team was incredibly helpful in resolving the firmness issue with your original mattresses. It's wonderful that you were able to upgrade to the wonderfully comfortable Sealy Orwell mattresses. We're also glad to hear that the delivery process was great and that our team unwrapped and removed all packaging.
Team Bensons
Would Recommend
Good customer service in store, speedy delivery and very good customer service from delivery drivers. Very happy with the quality of the bed too
4 août 2026
Réponse de Bensons For Beds - Kettering Belgrave Retail Park
We're so pleased to hear you had such good customer service in-store and from our delivery drivers. It's wonderful that your delivery was speedy, and you're very happy with the quality of your new bed!
Team Bensons
Good service
Very helpful salesman. Ordering straightforward. Bed base delivery was great. Andrew and Janis were super helpful and took great care with the delivery.
3 août 2026
Réponse de Bensons For Beds - Kettering Belgrave Retail Park
We're so pleased to hear about your positive experience with our helpful salesman and the straightforward ordering process. It's wonderful that our delivery team provided such great service and care.
Team Bensons
Excellent Service
Choosing my new bed was exceptionally easy thanks to the Kettering store manager whose name was Jay. He was well informed and let me try all the options for a new after I told him about my bad back.
When my bed and mattress arrived the delivery and assembly was so quick and they took my old bed and mattress away too. They were polite, helpful and respectful. I would recommend Bensons for Beds.
First Class service from start to finish
26 juillet 2026
Réponse de Bensons For Beds - Kettering Belgrave Retail Park
Thank you for your fantastic review! We're delighted to hear that Jay's expert advice made choosing your new bed easy and stress-free. It's also great to know that the delivery team provided quick, polite, and efficient service, including removing your old bed and mattress. Thank you for your recommendation and for choosing Bensons. We hope you enjoy your new bed! 😊
Kettering
Staff very helpful particularly Pippa,who was the charming lady that guided us through the different types of bed.
17 juillet 2026
Réponse de Bensons For Beds - Kettering Belgrave Retail Park
We're so pleased to hear that our staff was very helpful, particularly the charming lady who guided you through the different types of beds. Thank you for your wonderful feedback!
Team Bensons
We went to your Kettering store
We went to your Kettering store, we got some very professional advice from the store manager. We went to get a coffee to discuss the advice and decided to go back and buy.
We are really pleased with the quality and the service we received.
10 juillet 2026
Réponse de Bensons For Beds - Kettering Belgrave Retail Park
We're so pleased to hear you received very professional advice from our store manager at our Kettering store. It's wonderful that you're really pleased with the quality and the service you received!
Outstanding Customer Service
Martin at the Kettering branch was extremely knowledgeable, polite and very professional. He answered all our questions and was not pushy. He was a pleasure to deal with and I would have no hesitation in recommending him and Bensons for Beds. An amazing experience which is hard to come by these days. Thanks so much.
5 juillet 2026
Réponse de Bensons For Beds - Kettering Belgrave Retail Park
We're so pleased to hear about your amazing experience with us! It's wonderful that our team member was knowledgeable, polite, and professional, and that you felt no pressure. We're glad you would recommend us!
Everything from choice to delivery was…
Everything from choice to delivery was spot on!
Thank You Bensons! For having great staff with great customer service from sales to delivery! Your guys are great!
6 juillet 2026
Réponse de Bensons For Beds - Kettering Belgrave Retail Park
We're so pleased to hear that your entire experience, from selection to delivery, was spot on! It's wonderful to know that our team provided great customer service.
Team Bensons
The delivery men were excellent
The delivery men were excellent, polite, efficient, gave 30 minutes notice, etc. The only downside was we ordered gliders not wheels and got wheels. It turned out we bought a bed that only comes with wheels, the staff didn't tell us that. The bed is very well made with a quality feel..lovely cloth used too..
28 juin 2026
Réponse de Bensons For Beds - Kettering Belgrave Retail Park
We're glad to hear our delivery team provided excellent service. We apologize for the confusion regarding the gliders and wheels. We appreciate your feedback on the bed's quality and fabric.
Team Bensons
Good informative information given to…
Good informative information given to us in the store. Delivery arranged and completed on time. The lorry drivers carried the mattress several hundred metres to the house, and had a good and helpful attitude, thank you Terry and Eric.
19 juin 2026
Réponse de Bensons For Beds - Kettering Belgrave Retail Park
We're so pleased to hear about the informative service you received in-store and that your delivery was completed on time. It's wonderful that our delivery team provided such helpful service!
Team Bensons
Réponse de Bensons For Beds - Kettering Belgrave Retail Park
Thank you for taking the time out to leave us a review.
Team Bensons.
Helpful and friendly
Jay was friendly and helpful, he wasn’t pushy, gave us space and time to look around but was available if needed help and to answer any questions. Very knowledgeable too.
2 juin 2026
Réponse de Bensons For Beds - Kettering Belgrave Retail Park
We appreciate your feedback! We're glad our team was friendly, helpful, and knowledgeable, giving you space and time.
Team Bensons
Great service from placing the order to…
Great service from placing the order to delivery! Second time ordering and was excellent. Pippa from Kettering store was really helpful and made sure that we get the best deal.
21 mai 2026
Réponse de Bensons For Beds - Kettering Belgrave Retail Park
We're so glad to hear you received great service from order to delivery, and that your second experience was excellent. We appreciate your kind words.
Team Bensons - Jess
Customer service five star
Customer service five star. If I can give them 10 that would be more appropriate. Communication throughout delivery exceptional, Delivery personnel professional and helpful. So definitely highly recommend company.
17 mai 2026
Réponse de Bensons For Beds - Kettering Belgrave Retail Park
We are so pleased you experienced such excellent service! Your kind words about our communication and professional delivery team mean a lot to us. Thank you for your high recommendation.
Team Bensons - Jess
Réponse de Bensons For Beds - Kettering Belgrave Retail Park
We are so glad you had a great experience. Thank you for your recommendation.
Team Bensons - Jess
Great Service from the sales to the…
Great Service from the sales to the delivery
28 avril 2026
Avis spontané
Réponse de Bensons For Beds - Kettering Belgrave Retail Park
Thank you for the great feedback! 😊 We’re delighted you received excellent service from sales right through to delivery. Enjoy your purchase, and thanks for choosing us! 🌟
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