Nathan at Kidderminster Bensons for Beds helped us select and buy a bed, Tempur mattress and 5 door wardrobe. Nathan was great from start to finish, friendly, and very patient with us. The communicati... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit G1 Crossley Retail Park, Carpet Traders Way, DY11 6DY Kidderminster, Worcester, GB
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Lisez les avis des autres
Nathan helped us in store through more decisions than I imagined buying a bed entailed which was invaluable. Not only did we arrive at something that we liked and met our needs but will also fit throu... Voir plus
Nathan provided excellent advice and guidance throughout our visit and demonstrated outstanding product knowledge. He was friendly, professional and really took the time to understand what we were... Voir plus
Branch member of staff couldn't have been more knowledgeable about your products. He provided excellent detailed information with which we were able to make our decision on what was best for us to bu... Voir plus
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À propos de l'entreprise
À propos de Bensons For Beds - Kidderminster373
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit G1 Crossley Retail Park, Carpet Traders Way, DY11 6DY, Kidderminster, Worcester, Royaume-Uni
- 1562747833
4,9
Excellent
271 avis
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Good choice of mattresses Mel was…
Good choice of mattresses Mel was helpful knowledgeable with a pleasant attitude.
29 août 2023
Réponse de Bensons For Beds - Kidderminster373
Thank you so much for your great review! You deserve nothing less than great customer service! - Team Bensons
Mel was incredibly helpful
Mel was incredibly helpful. Not at all pushy everything was sorted for us in a friendly professional way. I would certainly recommend this shop in the basis of my experience.
27 août 2023
Réponse de Bensons For Beds - Kidderminster373
Thank you for your 5* review! -Team Bensons
Very helpful sales person
Very helpful sales person. Arranged delivery with courier as I bought a display item.
27 août 2023
Réponse de Bensons For Beds - Kidderminster373
We really appreciate the time taken to leave this feedback for us. -Team Bensons
Great all round service
Melvyn at Kidderminster branch helped us with selecting the right bed and we went back to him to purchase our wardrobe. There was a problem with the size of the one-piece bed headboard on delivery day (unable to get round the stair well corner in our house). The delivery guys and central customer service sorted it straightaway and, ultimately, Melvyn organised replacement. This made it all a non-stressful time and things rectified straightaway. Needless to say, we had an amazing first night’s sleep on our new bed and look forward to new style headboard and then wardrobe in coming weeks.
22 août 2023
Réponse de Bensons For Beds - Kidderminster373
Thank you so much for your great review, Sarah! You deserve nothing less than great customer service! I will pass this back to the store so that Melvyn can be given the credit he deserves. - Team Bensons
Lovely staff
Tom was the colleague that helped me and my partner, he had so much patience and care. He was very personable and friendly, we had a lovely experience and are extremely happy with our purchases
18 août 2023
Réponse de Bensons For Beds - Kidderminster373
This is wonderful to hear! We're happy to hear Tom was so helpful. -Team Bensons
Friendly staff who were very helpful
11 août 2023
Réponse de Bensons For Beds - Kidderminster373
Hello Denise,
Thank you for your feedback! We really appreciate the time taken to leave us this review. - Team Bensons
Friendly informative knowledgeable…
Friendly informative knowledgeable staff
Very attentive on our requirements with great advice and willing to find ways to offer extra value
9 août 2023
Réponse de Bensons For Beds - Kidderminster373
Hello Walker,
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that they can be aware of what an amazing job they are doing. - Team Bensons
Excellent service
Friendly knowledgeable staff, not in your face when you first arrive in store. Listened to what we said and gave sound advice. Not pressurised into buying which we appreciated
5 août 2023
Réponse de Bensons For Beds - Kidderminster373
Hello Stuart
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that they can be aware of what an amazing job they are doing. - Team Bensons
Nathan was very helpful and was not…
Nathan was very helpful and was not pushy sales man in the kidderminster branch. good range of beds to try
6 août 2023
Réponse de Bensons For Beds - Kidderminster373
Hello Mr Brown.
Thank you so much for taking the time to leave us some lovely feedback. Easy and stress-free is exactly how ordering a new bed should be - Team Bensons
Fantastic salesman.
The salesman made our experience great. Mel at Kidderminster was exceptional in his service to us. Nothing was too much trouble even entertaining our young grandson. He answered all our queries and guided us through a seemless experience. He is a credit to Bensons for Beds.
1 août 2023
Réponse de Bensons For Beds - Kidderminster373
Hello Bob,
Thank you so much for your great review! You deserve nothing less than great customer service! I will pass this back to the store so that Mel can be given the credit he deserves. - Team Bensons
Whole process of buying a new Mattress…
Whole process of buying a new Mattress was made easy by Assistant Thomas
Very helpful
31 juillet 2023
Réponse de Bensons For Beds - Kidderminster373
Hello Franny,
This is a fantastic review! Thank you so much for taking the time to leave us some lovely feedback. Easy and stress-free is exactly how ordering a new bed should be - Team Bensons
No pressure sales and the knowledge of…
No pressure sales and the knowledge of the sales person.
Guided us through the options available including 10 months interest free. Whole process was a breeze
30 juillet 2023
Réponse de Bensons For Beds - Kidderminster373
Hello Jason
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that they can be aware of what an amazing job they are doing. - Team Bensons
Excellent service by Nathan
We were served by Nathan, who was either very well trained or a natural. His customer service was excellent. He provided us with the information we needed, gave us space to try bed and mattresses, but was always nearby if we needed more information.
He knew about the different construction for beds and mattresses, provided positives and negatives for each type. He did not push us into making a decision, simply providing all the information we needed to make it ourselves.
With a good range of products, this is our second purchase from Bensons in the past few years and would go back again with future requirements.
30 juillet 2023
Réponse de Bensons For Beds - Kidderminster373
Hello Steve
Thank you so much for your great review! You deserve nothing less than great customer service! I will pass this back to the store so that Nathan can be given the credit he deserves. - Team Bensons
Super Tom at Kiddy Branch
We visited the Kidderminster branch and from start to finish Tom was an absolute delight. He was helpful, considerate and showed a genuine interest in our situation. He went above and beyond to look out for our best interests and even managed to keep our toddler busy whilst he helped us. Honestly can’t recommend the branch (and specifically Tom) enough!
28 juillet 2023
Réponse de Bensons For Beds - Kidderminster373
Hello Luke & Louisa,
Thank you so much for your great review! You deserve nothing less than great customer service! I will pass this back to the store so that Tom can be given the credit he deserves. - Team Bensons
Excellent Service
Excellent Service - Staff were very friendly and helpful without being pushy. Would recommend anybody to go there for a Bed
28 juillet 2023
Réponse de Bensons For Beds - Kidderminster373
Hello Dawn,
Thank you for your lovely feedback! We are so pleased to hear that the service in store has been nothing short of amazing! We really appreciate you taking the time to leave some positive comments. - Team Bensons
very helpful quick and easy
21 juillet 2023
Réponse de Bensons For Beds - Kidderminster373
Hello Julie,
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. - Team Bensons
No pressure
No pressure , allowed to browse at own pace, pleasant staff with lots of information
22 juillet 2023
Réponse de Bensons For Beds - Kidderminster373
Hello Mrs Ferriday.
Thank you so much for your great review! This is exactly the service we strive to give to our customers. - Team Bensons
Helpful knowledgable friendly guy
19 juillet 2023
Réponse de Bensons For Beds - Kidderminster373
Hi Ms Motley, Thank you so much for your great review! This is exactly the service we strive to give to our customers. - Team Bensons
Sales advisor was extremely helpful…
Sales advisor was extremely helpful without being pushy.
15 juillet 2023
Réponse de Bensons For Beds - Kidderminster373
Thank you so much for your great review! This is exactly the service we strive to give to our customers. - Team Bensons
Réponse de Bensons For Beds - Kidderminster373
Hi Keith, we're glad you had a good experience. Thank you for your positive comments -Team Bensons
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