Customer service was excellent and salesman Ian was knowledgeable and patient. He gave us plenty of time to make a decision and was supportive throughout the whole process. You should be proud to ha... Voir plus
Établissement
Changer d'établissementUnit 7 Parc Pemberton Retail Park, SA14 9UZ Llanelli, Carmarthenshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The gentleman made sure that it was the right mattress for my recliner bed. Luckily I was still on the computer from when I purchased 10 yrs ago.
L'entreprise a répondu
Store is well set out with a good range. Everything is clearly marked with bed information and price. We felt free to look around without any pressure from staff but they were on hand to answer questi... Voir plus
L'entreprise a répondu
I am very pleased with the experience of choosing a new bed at Bensons for Beds. The staff were knowledgeable and friendly , helping us make the right choice. Their communication post sales was excell... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Llanelli374
Écrit par l'entreprise
Coordonnées de contact
Unit 7 Parc Pemberton Retail Park, SA14 9UZ, Llanelli, Carmarthenshire, Royaume-Uni
- 1554778340
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Benson for Beds experience
Very friendly, informative and helpful. Not too pushy but just got on with the presentation. Absolutely love the mattress.
At the Llanelli the staff were very…
At the Llanelli the staff were very helpful and knowledgeable. There was a good selection of different mattresses and names I knew.
The only thing I would say is the shop needs it's name at pedestrian eye level.
Bensons beds
Thoroughly recommend this firm. They are considerate and explain everything to help you find a suitable bed. Polite and helpful and go beyond normal service to make sure you are satisfied
Excellent service and very friendly…
Excellent service and very friendly helpful staff. Would definitely recommend Bensons.
Excellent professional friendly service.
As someone who was unsure of what I wanted in a new bed I was delighted to be met by a very helpful salesperson. After determining a price range I was shown the availability and then encouraged to browse with no pressure but with welcome advice. The salesperson was highly professional but friendly and approachable. He made the experience a pleasure. I was further impressed when a few days later he was true to his word and was able to reduce the price due to an unforeseen price drop. I would like to thank him.
Had no hassle or hard sell when buying…
Had no hassle or hard sell when buying the mattress In Pemberton. John was amazing very patient, understanding and friendly.
Just had delivery what amazing young men, very obliging happy to help in any way.
Would happily recommend
Salesman was very friendly and told me…
Salesman was very friendly and told me everything I needed toknow
(1)Could not find my account online…
(1)Could not find my account online after more than 4 days, why?
(2)Final payment method is different from a sale person told me from the shop.
Amazing in-store customer service!!
We were looking for advice to purchase a very-much needed new bed and mattress, and after searching online we decided to visit the showroom in Llanelli. We were greeted by John, who was extremely friendly and down to earth. We told him what we wanted and he listened. Instead of trying to sell to us, he supported us in making the decision that was right for us. I am so glad that we bought in store instead of online, as we wouldn’t have had the personal touch and support that John showed us.
We also opted for our old bed to be collected and new bed built - it was so worth the extra cost!! The delivery drivers were friendly and quick and they took away our old frame, and built our new bed within the space of an hour. Completely hassle free! I would highly recommend Bensons service.
John was fantastic and helped us…
John was fantastic and helped us discover exactly what we wanted. He was available but not pushy and was more interested in us getting what we wanted than the sale itself, which of course, resulted in a sale!
The gentleman was extremely helpful…
The gentleman was extremely helpful didn't pressure us in buying a mattress.. he left us to talk in private.. advised us probably in what we were buying.. very easy to talk to and very helpful
Great customer service 🌟🌟🌟🌟🌟
Ian the assistant manager was excellent. Nothing was too much trouble but he wasn’t “pushy” like some other sales men. He answered every query we had but also gave us time on our own to discuss what we wanted to do. Wouldn’t hesitate to return. 🤩🤩🤩
The sales person listened to what I wanted
The sales person listened to what I wanted to showed us relevant beds. He made the choices we had to make clear about the divan and headboard choices etc - a really pleasant experience
Helpful and patient
Great customer service.
The salesman called Ian spent lots of time with us getting the order right. There was no feeling of having to rush.
Having interest free credit a bonus!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







