Customer service was excellent and salesman Ian was knowledgeable and patient. He gave us plenty of time to make a decision and was supportive throughout the whole process. You should be proud to ha... Voir plus
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Établissement
Changer d'établissementUnit 7 Parc Pemberton Retail Park, SA14 9UZ Llanelli, Carmarthenshire, GB
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Lisez les avis des autres
The gentleman made sure that it was the right mattress for my recliner bed. Luckily I was still on the computer from when I purchased 10 yrs ago.
L'entreprise a répondu
Store is well set out with a good range. Everything is clearly marked with bed information and price. We felt free to look around without any pressure from staff but they were on hand to answer questi... Voir plus
L'entreprise a répondu
I am very pleased with the experience of choosing a new bed at Bensons for Beds. The staff were knowledgeable and friendly , helping us make the right choice. Their communication post sales was excell... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Llanelli374
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 7 Parc Pemberton Retail Park, SA14 9UZ, Llanelli, Carmarthenshire, Royaume-Uni
- 1554778340
4,8
Excellent
234 avis
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5* Service from Ian
Ian in Llanelli Parc Pemberton was excellent, he was approachable and friendly - not pushy! He knew all answers to our questions and gave great recommendations to our budgets. I had my baby in pram so required to use the lift, he assisted with this also. He was full of smiles and clearly has a font of knowledge of products and services.
1 mai 2024
The salesman was very helpful
The salesman was very helpful, listened to my needs, and wasn’t pushing for a sale.
28 avril 2024
The staff were very helpful
26 avril 2024
Great service and very helpful advice
14 avril 2024
Friendly salesman John
Friendly salesman John explained everything without pushing item onto me . Excellent
11 avril 2024
Shopping experience
Weren't pounced on as soon as we entered the store. Staff were super approachable and very helpful when I asked for advice. I was encouraged to try plenty of beds and not coerced into buying the moist expensive one. Very impressed
6 avril 2024
Llanelli Benson beds a great store.
We called into Bensons beds, the Llanelli store and were served by John. He immediately noticed our arrival in store and straight away he came over to help. John is a wonderful sales rep. He provided such sound concise information regarding the various mattresses. Also he was incredibly efficient, we’d tried out 3 mattresses but made our choice within 20 mins and we then placed the mattress order with John and he dealt with it all effortlessly. This is our 3rd mattress/bed with Bensons and we’ve always had great service. It’s so important to try out a mattress/bed before purchase.
4 avril 2024
Very efficient friendly ordering…
Very efficient friendly ordering service, amended delivery date with ease. Yet to take receipt and so can’t comment on this but quality and style in store looks like good value for money.
3 avril 2024
John was extremely knowledgeable and…
John was extremely knowledgeable and helpful. I trusted him fully and would recommend him.
24 mars 2024
Friendly,informative manager
Friendly, informative manager who showed us a great choice of mattresses.
2 mars 2024
Join was really helpful and explained…
Join was really helpful and explained everything that we asked couldn’t do enough do enough for us if we going to buy anything else we will definitely come back to John Thankyou
1 mars 2024
Very helpful salesperson
Very helpful salesperson. Lots of beds on display to choose from but he was friendly & patient, & guided my mum through the options.
Would definitely recommend.
23 février 2024
Good communication
Good communication, helpful people instore(Cameron especially) great quality items, delivery spot on, polite delivery drivers. All round excellence.
6 janvier 2024
Great staff member
Member of staff, John was great. Friendly, informative and not pushy unlike some. Good sense of humour too!
12 février 2024
Very friendly and good service
Very friendly and good service
All paperwork undertaken very efficiently.
3 février 2024
Liked the service.not quite sure about…
Liked the service.not quite sure about not being able to get credit terms not offered nor the free pillow you offered on line.im not sure wether I have 5or 8year guarantee.
1 février 2024
Great customer service and good selection
John was very helpful and easy to talk with. Easy to find the bed we wanted
23 janvier 2024
Excellent service as expected from my…
Excellent service as expected from my previous purchase
19 janvier 2024
Excellent service and advice at…
Excellent service and advice at Llanelli store.
Can’t fault Bensons - this is the 4th, bed bought from the store.
20 janvier 2024
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