Sales assistant was friendly, helpful and very knowledge and offered 3 options to meet our requirement. (only minor criticism is that we wanted to have a look around the store, but felt having been... Voir plus
Établissement
Changer d'établissementUnit 4 Hatters Way Retail Park, Chaul End Lane, LU4 8FD Luton, Bedfordshire, GB
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Shameela greeted us , gave us an overview of the products , and then left us to have a good look around on our own . When we had selected what we wanted ,the transaction was very smooth . Shameela is... Voir plus
L'entreprise a répondu
Fantastic deals, I was asking so many questions and need a lot of different figures and they done it every time. Very helpful and kind.
L'entreprise a répondu
We are glad we visited the store in Luton to check different brands mattresses. With help from the store assistant we ended up selecting a different mattress to the one we were looking for. But that w... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Luton222
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 4 Hatters Way Retail Park, Chaul End Lane, LU4 8FD, Luton, Bedfordshire, Royaume-Uni
- 1582507626
4,8
Excellent
366 avis
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Once again very pleased with my second…
Once again very pleased with my second bed purchased at benson beds in Luton. Manager Stephen was very professional and helpful.
21 août 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Fantastic deals
Fantastic deals, I was asking so many questions and need a lot of different figures and they done it every time. Very helpful and kind.
18 août 2026
Réponse de Bensons For Beds - Luton222
We're so pleased to hear that you found our deals fantastic and that our team was very helpful and kind in answering all your questions. Thank you for your wonderful feedback!
Team Bensons
My experience with the staff was…
My experience with the staff was amazing. Answering all questions with smiles and giving relevant informations that guided our decisions
15 août 2026
Réponse de Bensons For Beds - Luton222
We're so pleased to hear that you are happy with the quality of your new bed and mattress. It's wonderful to know that our staff were amazing and very helpful! Thank you for your fantastic feedback.
Team Bensons
Shameela greeted us
Shameela greeted us , gave us an overview of the products , and then left us to have a good look around on our own . When we had selected what we wanted ,the transaction was very smooth . Shameela is a great example of how to give excellent customer service.
14 août 2026
Réponse de Bensons For Beds - Luton222
Thank you for your wonderful review! We're thrilled to hear that our team provided you with an excellent overview of our products and allowed you the space to browse comfortably. We're also delighted that your transaction was smooth and that you experienced excellent customer service.
Team Bensons
ALLROUND NO NONSENSE JUST WHAT I NEEDED
ALLROUND NO NONSENSE JUST WHAT I NEEDED
SALES EXCELLENT
DELIVERY EVEN BETTER (THANK YOU DAVE AND TERRY)
13 août 2026
Réponse de Bensons For Beds - Luton222
We're delighted to hear that you found our sales excellent and our delivery even better! It's wonderful to know we provided exactly what you needed. Thank you for your fantastic feedback!
Team Bensons
Réponse de Bensons For Beds - Luton222
We are so pleased to hear that our team member was very helpful and knowledgeable. We truly appreciate your kind words and positive feedback!
Team Bensons
Excellent experience
Sales assistant was friendly, helpful and very knowledge and offered 3 options to meet our requirement. (only minor criticism is that we wanted to have a look around the store, but felt having been given 3 options, we were expected to make a decision immediately).
Communication was very good once order had been placed and bed was delivered at the promised time.
The delivery guys were great and helpful.
7 août 2026
Helpful and knowledgable
10 août 2026
new bed
Pleasant staff, knowledgeable and friendly.
Such a good experience that we bought a bed the same day. Would definitely recommend
28 juillet 2026
Réponse de Bensons For Beds - Luton222
We're so pleased to hear you had such a good experience with our pleasant, knowledgeable, and friendly staff. It's wonderful that you found a bed you loved so much you bought it the same day!
Thank you for your positive review - Lauryn at Customer Care
Helpfull members of staff
Helpfull members of staff. Just ashame the lift was not working
28 juillet 2026
Avis spontané
Réponse de Bensons For Beds - Luton222
We're happy to hear our staff were helpful! We apologize for the inconvenience with the lift.
Team Bensons
I had an excellent experience at Luton Bensons for beds
I had an excellent experience at Bensons for Beds. The staff were friendly, welcoming, and very knowledgeable. They took the time to understand what I was looking for, answered all my questions patiently, and helped me choose the right mattress without any pressure. Their professionalism and excellent customer service made the whole shopping experience smooth and enjoyable. I would definitely recommend Bensons for Beds because of their outstanding staff.
28 juillet 2026
Réponse de Bensons For Beds - Luton222
We're so pleased to hear you had such an excellent experience with us! It's wonderful that our team provided such friendly, welcoming, and knowledgeable assistance, and helped you choose the right mattress without any pressure.
Team Bensons
Réponse de Bensons For Beds - Luton222
We're so pleased to hear you had such a positive experience with our store and delivery service. Thank you for your wonderful feedback!
Team Bensons
We are glad we visited the store in…
We are glad we visited the store in Luton to check different brands mattresses. With help from the store assistant we ended up selecting a different mattress to the one we were looking for. But that was the right choice for us. We received the delivery smoothly and we are enjoying good night sleep ever since.
20 juillet 2026
Réponse de Bensons For Beds - Luton222
Thank you for your wonderful review! We're delighted to hear that our Luton store team helped you find the mattress that was truly the right fit for you, even if it wasn't the one you originally had in mind. It's great to know that your delivery went smoothly and, most importantly, that you've been enjoying a great night's sleep ever since. Thank you for choosing us!😊
Quick and easy
18 juillet 2026
Réponse de Bensons For Beds - Luton222
We're so pleased to hear your experience was quick and easy.
Thank you for your positive review - Lauryn at Customer Care 💜
I’ve polished the review text for…
The store manager, Stephen, was a great person, and I was really happy with the way he dealt with my friends and me when we entered the Luton showroom. He was very kind and professional, showing us the beds and explaining everything clearly. We were able to book the bed within 30 minutes of talking with him and close the deal.
20 juillet 2026
Réponse de Bensons For Beds - Luton222
We're so pleased to hear about your excellent experience in our Luton showroom! It's wonderful that our team provided such kind and professional assistance, explaining everything clearly.
Thank you for your positive review - Lauryn at Customer Care
Réponse de Bensons For Beds - Luton222
We are so pleased to hear that you experienced excellent service and quality with us. Thank you for sharing your positive feedback!
Team Bensons
Bought the second mattress from Bensons…
Bought the second mattress from Bensons for Beds. As previously, I am very happy with the choice, what a lovely mattress. You simply cannot go wrong by choosing Bensons for Beds.
Great support in store, easy to choose, great service for delivery and collection. Strongly recommended!!
10 juillet 2026
Réponse de Bensons For Beds - Luton222
We're so pleased to hear you're very happy with your second mattress purchase! It's wonderful that you found great support in-store, an easy selection process, and excellent service for both delivery and collection. Thank you for your strong recommendation!
Réponse de Bensons For Beds - Luton222
We are so glad to hear you had such a positive experience with our product and delivery service. Thank you for your wonderful feedback!
Delivered within the time frame and…
Delivered within the time frame and team was very helpful
7 juillet 2026
Avis spontané
Réponse de Bensons For Beds - Luton222
We're so pleased your delivery was within the timeframe and that our team was very helpful. Thank you for your positive feedback!
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