From visiting the store in Mansfield to delivery to my home all went well seamlessly. Got a good deal in my new mattress so really pleased overall.
Établissement
Changer d'établissementUnit 6 Portland Retail Park, NG18 1HA Mansfield, Nottinghamshire, GB
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Lisez les avis des autres
Firstly Jordan was very helpful and knowledgeable about the mattresses we were after. He gave us time to browse but was available when we wanted to ask any questions. Ordering was simple too. Can't fa... Voir plus
L'entreprise a répondu
Experience started in store in Mansfield where I spoke to Emma about the sort of bed I was looking for and the dimensions that would fit that space. Emma sorted me a quote and once I had decided to go... Voir plus
L'entreprise a répondu
Brilliant friendly customer service. The staff are really helpful without being pushy. We were given plenty of time to make our decision and any questions we asked were answered very honestly. It’s... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Mansfield501
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 6 Portland Retail Park, NG18 1HA, Mansfield, Nottinghamshire, Royaume-Uni
- 1623428533
4,8
Excellent
768 avis
Demande des avis aux clients
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The sales staff.
9 novembre 2025
Réponse de Bensons For Beds - Mansfield501
Thank you for your feedback! We’re delighted to hear the sales staff provided great service. We’ll be sure to share your kind words with the team!
- Megan at Customer Care
In shop sarah was great helping me go…
In shop sarah was great helping me go from one bed to another and back again and talking about the mattress and price
The email and text messages were good information about delivery date time and saying I will get a phone call before delivery
The delivery men Emilian and josh was friendly and helpful
14 novembre 2025
Réponse de Bensons For Beds - Mansfield501
We appreciate you sharing your experience! We're happy to hear that our team was helpful while assisting you with your purchase. It's also great to know that the delivery updates were useful and the delivery team was friendly and helpful.
We're always here if you need anything else,
Megan at Customer Care
got good staff helping customer sorting…
got good staff helping customer sorting out thing they wanted She was very good staff helping me 10 out of 10
13 novembre 2025
Réponse de Bensons For Beds - Mansfield501
We're happy to hear that our staff provided excellent assistance and met your needs. We appreciate you!
Hope to see you again in the future,
Megan at Customer Care!
I can only say good things on your…
I can only say good things on your company, every step of the way, personal have gone above and beyond with the service I have received. Thank you very much.
12 novembre 2025
Avis spontané
Réponse de Bensons For Beds - Mansfield501
We appreciate you sharing your positive experience! We are so glad to hear that our personnel went above and beyond to provide excellent service every step of the way. Thank you very much,
Megan at Customer Care!
Fabulous service from the lady who…
Fabulous service from the lady who helped us. So knowledgeable about all the products available.
9 novembre 2025
Réponse de Bensons For Beds - Mansfield501
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review on the service you received. Thank you, Anthea - Team Bensons
Ryan was very helpful and knowledgeable…
Ryan was very helpful and knowledgeable so made it easy to find what we needed
8 novembre 2025
Réponse de Bensons For Beds - Mansfield501
We’re so pleased to hear Ryan made the process easy with his helpful and knowledgeable approach! Providing clear options and guidance is exactly what we aim for, and it’s great to know he delivered that experience for you.
Thank you for an amazing review Andrew – Lauryn at Customer Care 💜
Réponse de Bensons For Beds - Mansfield501
We’re so pleased to hear our team was helpful and informative.
Thank you for your positive review 💜
Lauryn at Customer Care
The staff at mansfield store was very…
The staff at mansfield store was very helpful and polite very professional most of all very friendly service definitely going back to buy more furniture.
4 novembre 2025
Réponse de Bensons For Beds - Mansfield501
We appreciate you sharing your experience. We're happy to hear that our staff was helpful, polite, professional, and friendly. Thank you for your feedback, and we look forward to your return.
Megan
Customer Care Team
Réponse de Bensons For Beds - Mansfield501
We appreciate you sharing your experience. We are so glad that our staff was very helpful to you during your visit with us.
See you next time! Megan at Customer Care 😊
Unit 6 Portland retail park Mansfield NG18 1HA
This was our second visit to the Mansfield store in six months. We were met by Gail the first time and then again the second.
Gail is very knowledgeable and explained everything we wanted to know. Then arranged a delivery date that suited us..
Excellent customer service from start to finish.
27 octobre 2025
Réponse de Bensons For Beds - Mansfield501
We're happy to hear that you had excellent customer service during both visits to our store. It's great to know that our team member was very knowledgeable and helpful in arranging a suitable delivery date for you. Thank you for your positive feedback,
Megan at Customer Care
Gail at the Mansfield branch was…
Gail at the Mansfield branch was amazing. So helpful, and patient! She explained everything with a no nonsense approach. We didn’t feel pressured nor overwhelmed by any unwelcome sales pitches. Just honest service which made us want to deal with Bensons over other places. Nothing was too much trouble. Great price deal too!
26 octobre 2025
Réponse de Bensons For Beds - Mansfield501
We're happy to hear that you had such a positive experience at the Mansfield branch! It's great to know that our team was helpful and patient, providing honest service without pressure. Thank you for choosing us,
Megan at Customer Care
Knowledgeable staff member
Knowledgeable staff member. Not Pushed, left to make decision but stepped in with advice when needed.
28 octobre 2025
Réponse de Bensons For Beds - Mansfield501
We appreciate you taking the time to share your positive experience with us! We're happy to hear our staff was helpful and provided the right support,
Megan at Customer Care
Emma was absolutely excellent with her…
Emma was absolutely excellent with her service and support… it was so appreciated Thank you 🙏
25 octobre 2025
Réponse de Bensons For Beds - Mansfield501
We're happy to hear that you received excellent service and support! We appreciate you taking the time to share your positive experience with us. Thank you,
Megan at Customer Care
Helpful and efficient with lots of…
Helpful and efficient with lots of choice and options
25 octobre 2025
Réponse de Bensons For Beds - Mansfield501
We're glad you found our services helpful and efficient, with a wide array of choices. Thank you for your positive feedback; we appreciate it!
We're always here if you need anything else,
Megan at Customer Care
Réponse de Bensons For Beds - Mansfield501
We appreciate your feedback! We are so glad that our staff was pleasant and helpful during your visit with us.
We're always here if you need anything else,
Megan at Customer Care
Lovely lady in the store who couldn’t…
Lovely lady in the store who couldn’t help us enough
23 octobre 2025
Réponse de Bensons For Beds - Mansfield501
We're happy to hear that our team member provided such wonderful support. Thank you for an amazing review – Lauryn at Customer Care 💜
Excellent service from knowledgeable…
Excellent service from knowledgeable and friendly staff. A very pleasant buying experience.
23 octobre 2025
Réponse de Bensons For Beds - Mansfield501
We appreciate you sharing your experience. We are so glad to hear that our knowledgeable and friendly staff provided excellent service and a pleasant buying experience. Thank you for your review – Lauryn at Customer Care 💜
5* Very Helpful Staff
Gail was very helpful walking us through all the different bed types, materials and measurements to find us the right bed. Were very happy with what we chose and are looking forward to getting our new bed soon.
21 octobre 2025
Réponse de Bensons For Beds - Mansfield501
We're happy to hear that you found the perfect bed with our help! We appreciate your kind words and are glad we could assist you in making the right choice. We hope you enjoy your new bed.
We hope to welcome you back soon,
Megan at Customer Care❤️
Great service
Emma helped us out with what type of mattress we’d need using the pressure bed. Emma then walked us around to point to which mattresses matched our needs from the info the pressure bed gave, then left us to it, which was nice as other stores seem to follow you around and pester you. We then looked at the actual beds and the whole process was nice and easy from start to finish. There was a sale on as well which really helped with the reasonable pricing.
We then were told about the delivery, waiting times and the 5 year protection etc.
Overall, we’re really happy with the service and hopefully will be with the items bought.
We hope the delivery goes as smoothly.
13 octobre 2025
Avis spontané
Réponse de Bensons For Beds - Mansfield501
We're happy to hear that you found the mattress selection process nice and easy, and that our sales assistant was helpful without being pushy. We appreciate your feedback and hope you enjoy your new items. We also hope the delivery goes smoothly.
Looking forward to seeing you again!
Megan at Customer Care
Member of staff was extremely helpful…
Member of staff was extremely helpful and knowledgeable
14 octobre 2025
Réponse de Bensons For Beds - Mansfield501
We're so glad to hear that our staff was helpful and knowledgeable! We appreciate your positive feedback and support,
Megan at Customer Care
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