We were dealt with by Jo, she was brilliant very knowledgeable and very helpful. Helped us choose exactly what we needed.
L'entreprise a répondu
Établissement
Changer d'établissementUnit 1 Towngate Retail Park, James Street, PO30 5HF Newport, Isle Of Wight, GB
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Lisez les avis des autres
From start to finish, professional, friendly, helpful and great quality service and items. I have brought 3 beds and 2 bedside tables from them and 4 mattress protectors. All are high quality and wel... Voir plus
L'entreprise a répondu
The mattress was wrongly priced on the sign on the bed compared to the checkout. Person who served us did honour the sign price but seemed reluctant to do so unless we scanned some QR code in the sto... Voir plus
L'entreprise a répondu
A very helpful lady helped us choose the correct mattress and base.then was kept informed all the way until delivery everything went very smoothly.can’t recommend this company enough.
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Newport Iow
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 1 Towngate Retail Park, James Street, PO30 5HF, Newport, Isle Of Wight, Royaume-Uni
4,7
Excellent
97 avis
Demande des avis aux clients
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We were dealt with by Jo
We were dealt with by Jo, she was brilliant very knowledgeable and very helpful. Helped us choose exactly what we needed.
20 août 2026
Réponse de Bensons For Beds - Newport Iow
"Thank you for choosing our business and for your kind words ! We are delighted to hear that Jo provided you with excellent service and helped you find the perfect solution. We appreciate you taking the time to share your experience with us. Hope to see you again soon!"
Not very good i asked for firm got a…
Not very good i asked for soft bed got a brick will be sending back after 5 days WELL AFTER 5 DAYS MY BACK IS IN SO MUCH PAIN CARNT BELEAVE I PAID £1400 FOR ALL THE PAIN IM GETTING SO UNHAPPY just found out to send back for a soft one have to pay £130 plus delevery cost around £80 ?
14 août 2026
Réponse de Bensons For Beds - Newport Iow
We're sorry the mattress wasn't what you expected. We understand that comfort is very personal. We do offer the comfort exchange and I am glad to hear you will be taking advantage of this to choose an alternative mattress. We appreciate your feedback and will review your comments internally.
Thank you for your review - Lauryn at Customer Care
Réponse de Bensons For Beds - Newport Iow
Thank you so much for your positive review! Our team strives to provide excellent customer service and we are happy to hear that our assistant was helpful during your visit.
Réponse de Bensons For Beds - Newport Iow
Thank you for your kind words! We strive to provide exceptional service and it's a pleasure to have you as a customer. We look forward to continuing to exceed your expectations.
I visited the Isle of Wight store
I visited the Isle of Wight store. The staff went out their way and were so helpful. I would totally recommend these guys.
Delivery was faultless.
A 5 star service and product.
29 juillet 2026
Avis spontané
Réponse de Bensons For Beds - Newport Iow
Thank you so much for choosing our store! We are thrilled to hear about your positive experience with our staff and delivery. We strive to provide top-notch service and quality products. Thank you for the recommendation #satisfiedcustomer #5starservice
Good choice
Good choice. Jack was very professional and helpful. Gave us the information and then gave us time and space to look around by ourselves
25 juillet 2026
Réponse de Bensons For Beds - Newport Iow
Thank you for your wonderful review! We're delighted to hear that Jack provided such professional and helpful service during your visit. We really appreciate your kind feedback and are pleased you found a good choice that suited your needs. Thank you for choosing Bensons for Beds, and we hope to welcome you back again in the future! 😊
spot on service so helpful and honest…
Spot on service, and really helpful advice thank you to Tom W . We found exactly what we were after.
23 juillet 2026
Avis spontané
Réponse de Bensons For Beds - Newport Iow
We're so pleased to hear you received spot-on service and helpful advice. It's wonderful that you found exactly what you were after. Thank you for your positive feedback!
A very helpful lady helped us choose…
A very helpful lady helped us choose the correct mattress and base.then was kept informed all the way until delivery everything went very smoothly.can’t recommend this company enough.
16 juillet 2026
Réponse de Bensons For Beds - Newport Iow
We're so pleased to hear that our team member was very helpful in assisting you to choose the correct mattress and base. It's wonderful that you were kept informed and everything went smoothly until delivery.
Thank you for your positive review - Lauryn at Customer Care
Isle of Wight
Chap in store fantastic. Whole team kept us Utd throughout. Delivery came as expected, delivery guys really helpful. Overall experience super!
17 juillet 2026
Réponse de Bensons For Beds - Newport Iow
We're so pleased to hear that the team in-store was fantastic and kept you informed throughout. It's wonderful that your delivery arrived as expected and that the delivery team was really helpful.
Single bed purchase
The mattress was wrongly priced on the sign on the bed compared to the checkout. Person who served us did honour the sign price but seemed reluctant to do so unless we scanned some QR code in the store so he could have a discount code to put on their computer. It took ages to get the discount code until i stood in the middle of the carpark to get mobile signal. Bed isnt delived yet so cant comment on delivery service yet
9 juillet 2026
Réponse de Bensons For Beds - Newport Iow
Thank you for sharing your experience. We sincerely apologise for the pricing discrepancy and the inconvenience you faced with the QR code and mobile signal. We understand how frustrating this must have been. We're glad our team honoured the sign price, and we'll address this feedback internally.
I am a repeat customer
From start to finish, professional, friendly, helpful and great quality service and items. I have brought 3 beds and 2 bedside tables from them and 4 mattress protectors. All are high quality and well made.
All staff in store and delivery staff were fantastic
3 juillet 2026
Réponse de Bensons For Beds - Newport Iow
We're so pleased to hear about your consistently professional, friendly, and helpful experience with us. It's wonderful that you've found the beds, bedside tables, and mattress protectors to be of high quality and well-made. We truly appreciate your kind words about our staff.
Team Bensons
Good service from sales person
Good service from sales person, provided information & help in choosing
26 juin 2026
Réponse de Bensons For Beds - Newport Iow
We're so pleased our team provided good service and helped you with your choices. Thank you for your feedback!
Team Bensons
Réponse de Bensons For Beds - Newport Iow
We're so glad our team provided helpful service! We appreciate your kind words.
Team Bensons
Great stock
Great stock, calm welcoming staff that have great knowledge and good at pairing what you want with what they have. Came away with exactly what I wanted.
26 juin 2026
Réponse de Bensons For Beds - Newport Iow
We're so pleased you found our staff welcoming and knowledgeable, and that you left with exactly what you wanted. Thank you!
Team Bensons
Superb customer service
Superb customer service. Tom Wilkinson was so helpful and knowledgable
15 juin 2026
Réponse de Bensons For Beds - Newport Iow
We're so pleased our team provided such superb, helpful, and knowledgeable service. Thank you for your feedback!
Team Bensons
We received excellent assistance about…
We received excellent assistance about your various beds, quality and suitability for our different needs.
We were well informed in a very friendly manner.
11 juin 2026
Réponse de Bensons For Beds - Newport Iow
We're so pleased you received excellent assistance and felt well-informed in a friendly manner. We appreciate your kind words!
Team Bensons
What a great service
What a great service. Incredible professional staff, especially Jack. Fast and efficient service. Well done.
4 juin 2026
Réponse de Bensons For Beds - Newport Iow
We're so pleased you received great, fast, and efficient service from our professional staff. Thank you for your kind words.
Team Bensons
EASY PEASY
The sales team extremely helpfull and knowledgeable and setting up the funding % free was easy and straightforward
22 mai 2026
Réponse de Bensons For Beds - Newport Iow
We're so pleased our team was helpful and knowledgeable, and that setting up funding was easy! Thank you for your wonderful feedback.
Team Bensons
Friendly and helpful team.
Helpful team, friendly BUT not pushy.
Good service even if you made the wrong choice of mattress.
21 mai 2026
Réponse de Bensons For Beds - Newport Iow
We are so glad to hear our team was helpful and friendly, without being pushy. We appreciate your kind words!
Team Bensons
Excellent customer service
Brilliant customer experience, provided excellent knowledgeable advice ensuring we chose a bed suitable for our needs
18 mai 2026
Réponse de Bensons For Beds - Newport Iow
We're so pleased you had a brilliant customer experience and received excellent, knowledgeable advice to find your perfect bed!
Team Bensons - Jess
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