Helpful salesman. Didn't have to wait too long for delivery. Good communication throughout. Just a bit disappointed we didn't shop around as could have bought exactly same mattress for £225 less whic... Voir plus
L'entreprise a répondu
Unit 6a, St James Retail Park, NN1 1EE Northampton, Northamptonshire, GB
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Helpful salesman. Didn't have to wait too long for delivery. Good communication throughout. Just a bit disappointed we didn't shop around as could have bought exactly same mattress for £225 less whic... Voir plus
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The gentleman we saw in the shop quickly understood what type of mattress we wanted and showed us three that he thought would be suitable. After trying them several times we picked one. We were kept... Voir plus
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Simon made the whole process of buying two beds at the weekend smooth, effortless and an absolute joy. Confident in his bed knowledge, gave us time to try beds, di not at all feel rushed, answered my... Voir plus
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From purchasing to delivery, the service was brilliant! The sales staff in Northampton (sorry I can’t remember his name) was very helpful and really gave us some guidance when choosing the perfe... Voir plus
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Écrit par l'entreprise
Unit 6a, St James Retail Park, NN1 1EE, Northampton, Northamptonshire, Royaume-Uni
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The sales person was very helpful and informative and there were a good choice of beds.
Friendly no pushy sales tactics
Good information
Happy hope bed is comfortable
We visited 3 bed retailers in one afternoon and Bensons was far and away the nicest experience. We were very shown exactly what we were looking for and at a much better price than offered elsewhere. The only let downs were the automatic addition of £100 insurance by the salesman which he didn’t ask if we wanted but that’s probably standard practice and getting my contact details wrong even though I gave them 3 times. Overall we are very happy with the transaction, let’s hope the bed proves to be good quality and last for many years.
he service was excellent, no pressure in viewing or selecting as we were able to walk around and try the various types available, when we required assistance and information, John was able to oblige and was very helpful. A good and experience throughout.
Great service in the shop, attentive to my needs, and very informative.
Prompt delivery and good quality.
Very good service from John, who made sure all went smoothly, explaining all the different types of mattresses and beds.
Able to view with no pressure, salesperson was very helpful.
Would definitely use Bensons again
Although I received good customer service in store, I would not expect the same mattress to be £100 cheaper online from Bensons than it was in their store …
Very helpful salesman pointed us in the right direction for the right matters
Very helpful store manager, quickly found the combination of items we wanted.All Very efficient
From the second I walked in to the shop I was impressed with the quality and layout. The prices were ok too. The fella that served me in Northampton branch had been there years a knew his product range extremely well. I bought a fantastic bed and firm mattress which arrived in a few weeks as they are made after the order…who knew. Great delivery driver thanks Robertas and Jack who carried it all upstairs. I assembled the bed in about 20 minutes.It’s a solid quality product thanks Bensons
A few years on now and it’s still excellent. Big thanks for your help bensons. Many sweet dreams so far no grumbles about the frame or mattress
Knowledgeable sales person who was helpful without being pushy. Delivery expected within very reasonable time, just over two weeks. Benson's recycling service for old mattress worth paying for knowing it won't go to landfill.

Réponse de Bensons For Beds - Northampton725
The gentleman that served us on 30th August 2023 was so helpful and let me try as many beds as I wanted to without being pushy at all. He was very informative regarding my needs and I never felt rushed in any way. Really lovely man. Thank you very much for your service.

Réponse de Bensons For Beds - Northampton725

Réponse de Bensons For Beds - Northampton725
Ordered a bed base. Nothing extraordinary just a basic one. Received FOUR delivery dates still with no base arriving. The attitude of the staff was one of casual dismissal. In the end we got our money back. Will not recommend this company to anyone!!

Réponse de Bensons For Beds - Northampton725
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