Knowledgeable and friendly service. Big shout out Ash at Castle Meadows Nottingham, excellent customer service. Although not quite ready to make a purchase just yet, I will certainly be going back whe... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 9b Castle Marina Retail Park, Castle Bridge Road, NG7 1GX Nottingham, Nottinghamshire, GB
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Lisez les avis des autres
A lovely experience in shop. Staff available to ask questions and advice, but no pressure sales used. Plenty of time to chat over and decide on needs. Alex was very friendly and chatty which made... Voir plus
I buy mattress and bed frame from bensons. I like the mattress. I have little issue with the quality of bed. It was delivered me almost a month late then initially agreed date which I am hoping some c... Voir plus
L'entreprise a répondu
Amazing customer services team 👏 Specially chap called Declan was very good sales person. Helpful and friendly
À propos de l'entreprise
À propos de Bensons For Beds - Nottingham208
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 9b Castle Marina Retail Park, Castle Bridge Road, NG7 1GX, Nottingham, Nottinghamshire, Royaume-Uni
- 1159598967
4,7
Excellent
630 avis
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delivery and assembly team were friendly; courteous and professional.
happy with my comfy bed. the delivery and assembly team were friendly; courteous and professional. thank you
27 avril 2026
Avis spontané
Réponse de Bensons For Beds - Nottingham208
We're happy to learn you're comfy in your new bed. It's great to know the delivery and assembly team were friendly, courteous, and professional. Thank you!
Team Bensons
Really pleased with my bed thankyou…
Really pleased with my bed thankyou Gillian M Preater Ghord
24 avril 2026
Réponse de Bensons For Beds - Nottingham208
Lovely to hear, Gillian! We’re delighted you’re pleased with your purchase 🛏️✨
Very professional every aspect as one…
Very professional every aspect as one would like to like to receive
24 avril 2026
Réponse de Bensons For Beds - Nottingham208
Thank you for your kind words! We’re delighted to hear every aspect met your expectations.
We hope your new order brings you lots of comfort and smiles!
Megan | Customer Care Specialist💜
Excellent service
Excellent service. Helpful delivery guys, prompt delivery and helpful info.
The bed is really nice quality for the price.
The delivery was a little expensive for a single mattress I thought, with an added extra to take away the old mattress.
24 avril 2026
Réponse de Bensons For Beds - Nottingham208
Thank you for your feedback! We’re pleased to hear you were happy with the service, delivery team, and the quality of your bed. We appreciate your comments about delivery and removal costs and will be sure to pass this feedback on,
Megan | Customer Care Specialist
Ray made our experience great
Ray made our experience great, we visited bensons for bed at the castle marina store in Nottingham, Ray was knowledgeable and not at all pushy, great overall service. Thank you Bensons for beds castle marina Nottingham.
15 avril 2026
Réponse de Bensons For Beds - Nottingham208
We really appreciate your kind words and recommendation. Ray and the Castle Marina team will be thrilled to hear this—thank you for taking the time to share your experience,
Megan | Customer Care Specialist
Friendly staff
Friendly staff, great selection of beds and a fast delivery by a couple of helpful lads.
20 avril 2026
Réponse de Bensons For Beds - Nottingham208
That’s lovely to hear! Friendly service, plenty of choice, and fast delivery are what we aim for—thanks for your feedback,
Megan | Customer Care Specialist
Helpful Staff
The sales assistant who advised us in store (Ash) was knowledgeable, polite and really helpful, without being pushy. He helped us get the most out of a promotion that Bensons were offering at the time. We were really happy with the deal and were impressed with the choice of beds, headboards and mattresses available.
16 avril 2026
Réponse de Bensons For Beds - Nottingham208
Thank you for your wonderful feedback! We’re delighted to hear Ash took such great care of you — knowledgeable, helpful, and never pushy is exactly what we aim for. It’s great to know you were happy with the promotion and impressed by the range available. Enjoy your brilliant new bed!
Thank you for your positive review - Lauryn at Customer Care 💜
The men were very friendly and thorough…
The men were very friendly and thorough putting the bed together,and nothing was too much trouble for them to deal with.
16 avril 2026
Réponse de Bensons For Beds - Nottingham208
Thank you for the lovely feedback! 😊 We’re so glad the team made setup easy and stress‑free — nothing being too much trouble is exactly the service we aim to deliver. Enjoy your new bed,
Megan | Customer Care Specialist🛏️✨
Réponse de Bensons For Beds - Nottingham208
Thank you for your feedback, We are please to learn you received good service.
Team Bensons
Excellent Service
Ash, our customer advisor, was extremely helpful and knowledgeable to assist our decision in the product purchased.
12 avril 2026
Avis spontané
Réponse de Bensons For Beds - Nottingham208
We're so glad to hear that our advisor was helpful and knowledgeable in guiding your product purchase decision. We appreciate your positive feedback!
Team Bensons
Have just purchased a Tempur Mattress
Have just purchased a Tempur Mattress from Bensons and was torn between them and John Lewis very little difference in price but Decland was very professional throughout the sale and never tried to pressure me so was a delight to give them the business , he is a credit to Bensons.
8 avril 2026
Réponse de Bensons For Beds - Nottingham208
We're delighted you had such a positive experience and appreciate you choosing us. It's great to hear that our team member's professionalism made your decision easier. Thanks for your feedback!
Team Bensons
My experience with benson for beds was…
My experience with benson for beds was amazing i would say mainly because of the worker alex he was so funny and kept a great conversation going he also has excellent customer service skills which made my experience 10 times better thank you!!!
2 avril 2026
Réponse de Bensons For Beds - Nottingham208
Thank you so much for your amazing feedback! We’re thrilled to hear you had such a great experience, and Alex will be over the moon to hear your kind words. His sense of humour and excellent customer service definitely make a difference! Thanks again for choosing Bensons—we really appreciate it,
Megan | Customer Care Specialist🌟
Sales process was smooth and trouble…
Sales process was smooth and trouble free. Wojciech and Brian the delivery drivers were very quick and professional, new mattress put where needed and old one taken away with no fuss. New mattress is amazing
3 avril 2026
Réponse de Bensons For Beds - Nottingham208
Thank you for your feedback! 😊 We’re really pleased to hear the sales process was smooth and trouble‑free, and that Wojciech and Brian provided such quick and professional delivery—no fuss is exactly how it should be. Even better to hear you’re loving the new mattress. Sleep well,
Megan | Customer Care Specialist 🛏️
The bed / mattress is just so comfy and…
The bed / mattress is just so comfy and great for my back
29 mars 2026
Réponse de Bensons For Beds - Nottingham208
Thank you! 😊 We’re so happy to hear you’re loving the bed and mattress—and that it’s been great for your back too. Comfort like that makes all the difference. Enjoy many restful nights,
Megan | Customer Care Specialist✨
Réponse de Bensons For Beds - Nottingham208
Thank you for the feedback! We’re glad communication was clear and that the team helped get your mattress right into the bedroom — happy to hear you’re very pleased,
Megan | Customer Care Specialist✨
Delivery was efficient.
27 mars 2026
Réponse de Bensons For Beds - Nottingham208
Thank you for your feedback! 😊 We’re really pleased to hear delivery was efficient. Thank you for choosing us,
Megan | Customer Care Specialist💜
Comfortable mattress, sturdy frame
Delivery was great, the delivery men did an excellent job getting the very large mattress upstairs and very heavy boxes!
We installed the ottoman bed frame ourselves. Instructions were easy to follow, everything was well packaged and labelled.
The bed frame is very sturdy and we found the mattress comfortable from night 1.
However, even though this mattress and bed were purchased, as displayed in store, to be sure that the ottoman does not close on top of you, you would need to remove the quilt and pillows, otherwise the ottoman closes by itself....like the gas lifters are not strong enough.... a little disappointing considering the amount spent overall
27 mars 2026
Réponse de Bensons For Beds - Nottingham208
Thank you for your detailed feedback. We’re really pleased to hear delivery went smoothly and that you’re happy with the comfort and sturdiness of the bed. To clarify, the gas lifting arms are designed to assist with lifting the ottoman frame, but they do not lock or hold the frame in the raised position. The weight of bedding can affect this, which is why removing heavier items can help. We appreciate your comments and will be sure to pass this feedback on,
Megan | Customer Care Specialist
We have been all over looking for a bed…
We have been all over looking for a bed , bensons was by far the most helpful and informative, with no pressure, we settled on a super king TV bed ,it is absolutely beautiful and comfortable, customer service and the men that came and delivered the bed and put together was excellent.
29 mars 2026
Réponse de Bensons For Beds - Nottingham208
We really appreciate your lovely feedback Jane. It’s great to know you felt supported throughout your search and that your new TV bed is both beautiful and comfortable. Wonderful to hear our delivery team provided excellent service too,
Megan | Customer Care Specialist🌟
Good quality bed frame and mattress quick delivery
Very knowledgeable salesman Alex not pushy left us to make our own decision good quality bed frame and mattress kept up to date on delivery
29 mars 2026
Réponse de Bensons For Beds - Nottingham208
Thank you for the great feedback! 😊 We’re really pleased to hear Alex was knowledgeable, gave you space to decide, and helped you find a quality bed and mattress. It’s also great to know delivery updates kept you well informed. Enjoy your new bed,
Megan | Customer Care Specialist✨
Wasn't pushed into buying able to take…
Wasn't pushed into buying able to take my time. Was able to try different beds and given information on the ones I tried
A nice salesman
22 mars 2026
Réponse de Bensons For Beds - Nottingham208
Thank you! We’re really glad you felt comfortable taking your time, trying different beds, and getting all the information you needed. Wonderful to hear our salesman made the experience so pleasant,
Megan at Customer Care💜
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