Knowledgeable and friendly service. Big shout out Ash at Castle Meadows Nottingham, excellent customer service. Although not quite ready to make a purchase just yet, I will certainly be going back whe... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 9b Castle Marina Retail Park, Castle Bridge Road, NG7 1GX Nottingham, Nottinghamshire, GB
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Lisez les avis des autres
A lovely experience in shop. Staff available to ask questions and advice, but no pressure sales used. Plenty of time to chat over and decide on needs. Alex was very friendly and chatty which made... Voir plus
I buy mattress and bed frame from bensons. I like the mattress. I have little issue with the quality of bed. It was delivered me almost a month late then initially agreed date which I am hoping some c... Voir plus
L'entreprise a répondu
Amazing customer services team 👏 Specially chap called Declan was very good sales person. Helpful and friendly
À propos de l'entreprise
À propos de Bensons For Beds - Nottingham208
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 9b Castle Marina Retail Park, Castle Bridge Road, NG7 1GX, Nottingham, Nottinghamshire, Royaume-Uni
- 1159598967
4,7
Excellent
631 avis
Demande des avis aux clients
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Réponse de Bensons For Beds - Nottingham208
Thank you for giving us 5 stars! Great to hear our staff were knowledgeable and helpful — that’s exactly what we aim for!
Take care,
Megan at Customer Care💜
Great Sales approach
Great Sales approach, asked us what we needed, showed us around and left us to it, which really suited our needs. Has the mattress our son wanted and had one in stock, so i could take it there and then. I have always tired of the special offer on the thing you never want, but its there today, but when this was refused it was just moved on from, so no complaints there. Whenever I need a matress or new bed, Bensons is generally where I go.
17 mars 2026
Réponse de Bensons For Beds - Nottingham208
Thank you! We’re so glad you enjoyed the sales approach — helping when needed and giving you space to choose at your own pace. Great to hear we had the exact mattress your son wanted in stock too. We really appreciate your continued trust in us — it means a lot,
Megan at Customer Care💜
Clear guidance and advise provided to…
Clear guidance and advise provided to help. Me choose the right mattress
17 mars 2026
Avis spontané
Réponse de Bensons For Beds - Nottingham208
Thank you so much! ⭐
Great to hear our team gave clear guidance and advice to help you choose the right mattress — that’s exactly what we aim for!
Sleep well,
Megan at Customer Care💜
Alex looked after us in store
Alex looked after us in store, he was very knowledgable about the beds, very pleasant and not at all the usual pushy salesman.
Delivery was easy to arrange and completed on time.
Highly recommend Bensons for Beds Nottingham
15 mars 2026
Réponse de Bensons For Beds - Nottingham208
Thank you so much for your wonderful review Martin! We’re delighted to hear that Alex took such great care of you — his knowledge, friendly approach, and no‑pressure style really make a difference. It’s great to know your delivery was easy to arrange and completed on time too. We truly appreciate the recommendation for Bensons for Beds Nottingham,
Megan at Customer Care💜
Professional advice
Professional advice, no pressure to buy . When did buy all information processed and explained clearly.
Been delivered as stated, informed all along the process. Finance easy to sort out and clear.
All staff involved helpful and polite.
Bed really comfortable .
15 mars 2026
Réponse de Bensons For Beds - Nottingham208
Mrs Tracy Piper,
We appreciate your fantastic review! We're glad to hear you received professional advice with no pressure, and that all information was clearly explained. It's great to know the delivery was as stated and that our staff were helpful and polite.
Team Bensons - Jessica
The delivery crew were polite and…
The delivery crew were polite and respectful of property. The bed was put together quickly and mattress fitted. Bed looks fabulous and very comfortable. Would recommend.
4 mars 2026
Réponse de Bensons For Beds - Nottingham208
Thank you so much for your wonderful review! I’m really pleased to hear that our delivery crew were polite, respectful of your property, and had everything set up quickly for you. It’s great to know the bed looks fabulous and feels very comfortable too!
We really appreciate your recommendation — it means a lot to us,
Megan at Customer Care
The salesman was very polite and conscientious
The salesman was very polite, very efficient and most of all informative. We were very well informed about the product in the future. I would definitely recommend Bensons without a doubt.
5 mars 2026
Réponse de Bensons For Beds - Nottingham208
Thank you so much for your wonderful feedback! We’re delighted to hear that your salesman was polite, efficient, and informative, and that you felt well guided throughout your visit. It’s lovely to know you’d confidently recommend Bensons—your support means a lot to us,
Megan at Customer Care
The sales lady was very helpful and…
The sales lady was very helpful and found just the right bed for our limited space. The delivery was on time and the team very pleasant.
5 mars 2026
Réponse de Bensons For Beds - Nottingham208
P Southgate,
We appreciate your feedback! We're so glad the sales team could find the perfect bed for your space and that the delivery was on time with a pleasant team.
Team Bensons
Excellent beds
Excellent product, beautiful and strong beds. Rated 4 because the sales team refused to refund insurance for a cancelled product, but their customer service helped immediately to resolve the issue. Overall, would recommend and most likely shop Bensons beds when moving house again.
17 décembre 2025
Réponse de Bensons For Beds - Nottingham208
We're happy to hear that you find our beds beautiful and strong! We appreciate your feedback regarding the insurance refund and are glad our customer service team resolved the issue. We value your recommendation and future business.
Team Bensons
Great service from start to delivery.
Great service from start to delivery.. great communication and very friendly sales advisor and delivery men.
2 mars 2026
Avis spontané
Réponse de Bensons For Beds - Nottingham208
Isobel,
We appreciate your fantastic review! It's great to know you experienced excellent communication and friendly service throughout your purchase and delivery.
Team Bensons
Helped but not hassled
21 février 2026
Réponse de Bensons For Beds - Nottingham208
Thanks for the great feedback Dorothy! We’re glad you felt supported without being hassled — that’s exactly the experience we aim for.
We hope to welcome you back soon!
Megan at Customer Care
Réponse de Bensons For Beds - Nottingham208
Thank you for your lovely review Tony! 😊 We’re so pleased to hear that our sales assistant was pleasant and helpful. Your feedback is greatly appreciated,
Megan at Customer Care
I experienced very professional and…
I experienced very professional and pleasant service from both the in-store staff and the delivery team.
21 février 2026
Réponse de Bensons For Beds - Nottingham208
Thank you for your lovely review! We’re delighted to hear you received professional and pleasant service from both our in‑store team and our delivery crew. We really appreciate your feedback,
Megan at Customer Care!
Amazing service
Both in store and also the two guys who delivered and installed the bed. Couldn't have been any more helpful. All who were part of this are assets to your business
22 février 2026
Réponse de Bensons For Beds - Nottingham208
Thank you for your wonderful feedback! We’re delighted to hear that both the in‑store team and the delivery and installation team were as helpful as possible. It means a lot to know that everyone involved made your experience such a positive one. We truly appreciate your kind words — the team will be thrilled to hear they’re considered assets to the business,
Megan at Customer Care
Perfect New Bed
We were attended to as soon as we reached the appropriate department. The sales person was very polite, knowledgeable and friendly (all of the staff appe1ared friendly), at no time did we feel under pressure to buy.
We were shown to a range of bed mattresses that we were able to test for comfort and given plenty of time to decide.
Our sales person was helpful in arranging payment and delivery of our new bed.
The bed arrived on time and the delivery experience and assembly of the bed was perfect.
The bed is exceptional and we feel like we have made the right decision.
27 janvier 2026
Réponse de Bensons For Beds - Nottingham208
We're happy to hear that our team was polite, knowledgeable, and helpful, and that you felt no pressure to buy. It's great to know you were able to test a range of mattresses and that the payment, delivery, and assembly experiences were perfect. We appreciate your positive feedback!
Stewart - Team Bensons
The sales rep Declan was very helpful
The sales rep Declan was very helpful, knowledgeable and very informative regarding my purchase. He had a very pleasant demeanor and made me feel very welcome without being pushy. It was lovely to have a such a nice shopping experience .Thankyou
20 février 2026
Réponse de Bensons For Beds - Nottingham208
We're happy to hear that our sales representative was helpful, knowledgeable, and informative regarding your purchase. It's great to know you felt welcome and had a nice shopping experience. We appreciate your feedback.
Stewart - Team Bensons
Excellent service
16 février 2026
Réponse de Bensons For Beds - Nottingham208
We love to hear it! So glad our service hit the mark for you! Thank you for your positive review – Lauryn at Customer Care 💜
sealy posturepedic 10/10
Got the sealy bronte posturepedic mattress. Must of tryed it out in store 10 times over a year at the Nottingham castle marina site, great staff, great matress
19 février 2026
Réponse de Bensons For Beds - Nottingham208
We're happy to hear that you found the perfect Sealy Bronte Posturepedic mattress! We appreciate you taking the time to share your positive experience at our Nottingham location. Thank you for your positive review – Lauryn at Customer Care 💜
A company well worth considering...
From setting foot in the Nottingham store to receiving my bed, my experience was excellent. All the staff I dealt with were friendly yet efficient. No pushy sales patter and the two delivery guys couldn't have been more helpful. I'd recommend this company to others.
16 février 2026
Avis spontané
Réponse de Bensons For Beds - Nottingham208
We're happy to hear that you had an excellent experience from start to finish in our store. It's great that the staff were friendly and efficient, and the delivery guys were helpful. We appreciate your recommendation!
Good quality beds at the right price
Good quality beds at the right price, excellent customer service with good communication, good advice and nice staff
19 février 2026
Réponse de Bensons For Beds - Nottingham208
We're happy to hear you found good quality beds at the right price and that you received excellent customer service and advice from our nice staff.
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