Max was the best sales rep I've encountered in a while. I didn't know a lot about what mattress I wanted, but after telling him a little about me, he made a recommendation then talked me through what... Voir plus
Établissement
Changer d'établissementUnit 5 Botley Road Retail Park, Botley Road, OX2 0HA Oxford, Oxfordshire, GB
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We went to the Botley Road branch in Oxford. We were tended to by Christelle whom was very very helpful, friendly and helped us from start to finish to buy 3 beds, with mattresses. After h... Voir plus
L'entreprise a répondu
The salesman was very professional and attentive with my Mother who was choosing a new bed. He had a good knowledge of the product and gave us confidence to purchase.
L'entreprise a répondu
The display of beds in the shop made trying them out and choosing our favourite very pleasant and easy. Kurtis was extremely helpful and friendly to us which made the whole experience easy and enjoyab... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Oxford680
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 5 Botley Road Retail Park, Botley Road, OX2 0HA, Oxford, Oxfordshire, Royaume-Uni
- 1865202795
4,9
Excellent
287 avis
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Christelle -great
Christelle (Botley, oxford) was so lovely, gave great advice and interacted with our little one as we tried out the beds
29 mai 2025
Réponse de Bensons For Beds - Oxford680
We're happy to hear that you had such a positive experience! It's great to know the advice was helpful and your little one felt included while trying the beds. Thanks for your feedback, Megan at Customer care
Personal attention by knowledgeable…
Personal attention by knowledgeable staff.
Good at intuiting what was needed, and happy to make suggestions.
Helpful regarding the delivery etc.
18 mai 2025
Réponse de Bensons For Beds - Oxford680
Thank you for your kind words! Our knowledgeable team is dedicated to providing personal attention and making thoughtful suggestions to best suit your needs. We appreciate your feedback and hope to continue providing helpful service, including with delivery. Thanks for choosing our business!
Great support and a supportive mattress too!
we had a very good experience visiting Bensons for a new mattress on Sunday May 4th. With a newly diagnosed arthritic hip a new more supportive yet comfortable mattress was needed! A charming chap-Kurtis- with great knowledge and sensible and helpful but not pushy advice steered us in the right direction and made the whole trip easy and pain free- unlike the hip! Many thanks- looking forward to a better nights sleep!
7 mai 2025
Réponse de Bensons For Beds - Oxford680
Thank you for your kind review! We're glad to hear that Kurtis provided excellent service and helped you find the perfect mattress for your needs. We hope you enjoy a restful night's sleep on your new mattress! - Team Bensons 💜
Christelle
Christelle, the sleep expert was very helpful on my bed purchase. She gave me lots of information about choosing beds. Thank you.
29 avril 2025
Réponse de Bensons For Beds - Oxford680
Thank you for taking the time to share your positive experience with Christelle, our sleep expert! We are thrilled to hear that she was able to assist you in your bed purchase and provide you with valuable information. We truly appreciate your business and hope you enjoy your new bed!
Sleep well,
Team Bensons💜
The lady who served us was very kind to…
The lady who served us was very kind to my brother who has recently suffered a stroke. She was very patient and gave him a great deal.
Thank you!
19 avril 2025
Réponse de Bensons For Beds - Oxford680
Thank you so much for taking the time to leave us this wonderful review! We are so glad to hear that our staff provided exceptional service and accommodated your brother's needs. We strive to create a welcoming and supportive environment for all of our customers. Thank you for choosing us and we truly hope to see you again soon! - Team Bensons 💜
Excellent delivery
Excellent delivery. Excellent sales person in the shop as well. Great company
17 avril 2025
Avis spontané
Réponse de Bensons For Beds - Oxford680
Thank you so much for your kind words! We pride ourselves on top-notch delivery and exceptional service from our sales team. We're so glad you had a great experience, and thank you for choosing our company! - Team Bensons 💜
Gentleman (Kurtis was his name I think
Gentleman (Kurtis was his name I think, I came in to store on Monday 14th April) who served me was very friendly and helpful. I work in a retail job and I appreciate when people are authentic and genuine. He even gave me a plastic bag as my shopping bag had split! Very happy with the service.
14 avril 2025
Réponse de Bensons For Beds - Oxford680
Thank you for taking the time to leave such a positive review! We take pride in our customer service and we are thrilled that Kurtis provided you with a friendly and helpful experience. We strive to create authentic and genuine interactions with all our customers. We hope to see you again soon!
Best bed shop in the country!
I don’t think I will ever think of a better place than Oxford Bensons For Beds branch. This is my second time experiencing and purchasing a bed from them. Christelle helped me to choose the right mattress for me and the right frame that I was looking for. It ticked all the boxes for what I want. She was very clear and wasn’t pushy. Was very professional and knowledgeable. Will definitely purchase again in the future. Thank you Christelle and Bensons For Beds for the amazing beds and friendly staff that you employ. Looking forward to the delivery on the 23rd April and having the best night sleep. Mr Beale.
5 avril 2025
Avis spontané
Réponse de Bensons For Beds - Oxford680
We're happy to hear about your positive experiences at our Oxford branch and that you found the perfect bed. We appreciate that you found our team member helpful and not pushy. We look forward to your future purchases and hope you enjoy your new bed! Take care, Megan at Customer Care
The salesman in Oxford gave us the…
The salesman in Oxford gave us the exact info that we needed, without being in our face or to pushy. We had a very good experience and we returned on the same afternoon to buy our bed.
28 février 2025
Réponse de Bensons For Beds - Oxford680
We're happy to hear that the salesperson provided you with the information you needed without being overly pushy. We appreciate you returning to purchase your bed and for sharing your positive experience! Take care, Megan at Customer Care
We had an excellent experience…22.02 .25
We had an excellent experience everything was explained to us in detail why one mattress was better for us and we went back a few weeks later and ordered a divan bed set.Both sales staff went above and beyond being so helpful.
25 février 2025
Réponse de Bensons For Beds - Oxford680
We appreciate you sharing your experience! We're happy to hear that our staff provided detailed explanations and helpful service, leading to your divan bed set purchase. Thanks for the positive feedback, Megan at Customer Care
Great efficient service from polite…
Great efficient service from polite knowledgeable staff
5 février 2025
Réponse de Bensons For Beds - Oxford680
We're glad you received great, efficient service from our polite, knowledgeable staff! Thank you for your positive feedback, Megan at Customer Care
Pleasant experience
We were made welcome in the shop and our salesperson Julia was extremely knowledgeable and helpful.
28 janvier 2025
Réponse de Bensons For Beds - Oxford680
We're happy to hear that you felt welcome in our shop, and we appreciate your positive feedback regarding the helpful service you received. Thank you, Megan at Customer Care
Réponse de Bensons For Beds - Oxford680
We're happy to hear that the information was helpful. We appreciate you taking the time to leave us this positive feedback.
Take care,
Megan at Customer Care
Bensons team knew their job and offered great advice on their products.
The Bensons shopping experience was great from start to finish. And i would certainly deal with them in the future.
12 janvier 2025
Avis spontané
Réponse de Bensons For Beds - Oxford680
We're happy to hear that your shopping experience was great from beginning to end. We appreciate your positive feedback and look forward to assisting you again!
Take care,
Megan at Customer Care
The sales person was very polite
The sales person was very polite, and knowledgable about the different products was helpful with our design making.
27 janvier 2025
Réponse de Bensons For Beds - Oxford680
We appreciate you taking the time to share your feedback! We're happy to hear that our sales team was polite, knowledgeable, and helpful with your design.
Take care,
Megan at Customer Care
Very friendly
Christelle was very friendly, and a huge help in explaining the choices available, and choosing a fame, mattress etc. Would recommend.
24 janvier 2025
Réponse de Bensons For Beds - Oxford680
We're happy to hear that our team member was so helpful in explaining your options and assisting you with your selections. We appreciate your recommendation, Megan at Customer Care
Really helpful but not pushy in the…
Really helpful but not pushy in the store, great selection, welcoming environment, whole process (order, finance, delivery etc) was clearly explained. Simple and good experience, Awaiting delivery.
14 janvier 2025
Réponse de Bensons For Beds - Oxford680
We appreciate you sharing your feedback! We're glad the team was helpful and clear, and that you found a great selection in a welcoming environment. We hope your delivery goes smoothly, Megan at Customer Care
Réponse de Bensons For Beds - Oxford680
We're happy to hear that you found our team member approachable and easy to talk to. Thank you for your positive feedback! Take care,
Megan at Customer Care
Salesman was not pushy trying the hard…
Salesman was not pushy trying the hard sell genuinely wanted to help get the right product
2 janvier 2025
Réponse de Bensons For Beds - Oxford680
We're happy to hear that our team member provided you with the support you needed. Thank you for your positive feedback and for recognizing our team's efforts!
Take care,
Megan at Customer Care
a lovely lady in oxford bensons for…
a lovely lady in oxford bensons for beds called christelle provided us amazing service while searching for a mattress! We ended up buying one for the price of £549 including delivery!! - incredible price 😁
3 janvier 2025
Avis spontané
Réponse de Bensons For Beds - Oxford680
We're happy to hear that you received amazing service while searching for a mattress! We're so glad you found one at an incredible price, including delivery. Thank you for your positive feedback, Megan at Customer Care
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