Bensons For Beds - Preston314 Avis 

304
TrustScore 4.5 sur 5

4,7

Unit 4 Riversway Retail Park, Mariners Way Off Watery Lane, PR2 2YN Preston, Lancashire, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Went into Preston store with very little idea of what we wanted. We were greeted by a very competent member of staff who spent time explaining the difference between different mattresses and encourage... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The lady who assisted us, Costanza, was really lovely & helpful. She gave us lots of information as to the different choices available for what we wanted and then left us to look around before return... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic service from Steven in Preston store. Assisted us without been pushy, gave us good advice, he is excellent at his job. Delivery guys Hessey and Gav were brilliant, excellent communication,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Did not get put under pressure in the salesroom. I was encouraged to take my time and was left to try out the mattresses before making a decision. I was not pressured into making a decision that d... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher
  2. Magasin de lits
  3. Magasin de literie
  4. Magasin de matelas

À propos de Bensons For Beds - Preston314

Écrit par l'entreprise

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Coordonnées de contact

  • Unit 4 Riversway Retail Park, Mariners Way Off Watery Lane, PR2 2YN, Preston, Lancashire, Royaume-Uni

  • 1772768565

4,7

Excellent

TrustScore 4.5 sur 5

304 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(304)

25 307 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Bed Choice

Excellent customer service very patient with my elderly mother in law tried multiple mattress found perfect one. 3 weeks for delivery not bad as beds being made from scratch as have order 4ft beds.

21 janvier 2025
Logo de Bensons For Beds - Preston314

Réponse de Bensons For Beds - Preston314

We're happy to hear that our team provided excellent and patient service while finding the perfect mattress. We appreciate your acknowledgment regarding the delivery timeframe for the 4ft beds. Thank you for your positive feedback, Megan at Customer Care

Noté 5 sur 5 étoiles

Great service

We got the product we wanted, there was discount and interest free credit which was a real bonus. The service was top notch and the sales assistant was very knowledgeable about all the products and was very thorough.

12 janvier 2025
Logo de Bensons For Beds - Preston314

Réponse de Bensons For Beds - Preston314

We appreciate you sharing your positive experience! We're happy to hear that you got the product you wanted with a discount and interest-free credit. It's great to know that our sales assistant provided top-notch and thorough service.
Take care,
Megan at Customer Care

Noté 5 sur 5 étoiles

Good experience

The sales woman, Costanza, was very helpful. I was able to take my time trying the mattress. Then she explained the different policies clearly.

4 janvier 2025
Logo de Bensons For Beds - Preston314

Réponse de Bensons For Beds - Preston314

We're happy to hear that you felt supported during your mattress selection. It's great to know that the policies were clearly explained and that you were able to take your time. Thanks for your feedback, Megan at Customer Care

Noté 5 sur 5 étoiles

Steven and the team are perfect.

Steven was great in helping us find the perfect mattress for our new home. He was very knowledgeable but also left us alone to look and decide for ourselves. Great store with lots of choice and a great bunch of lovely staff!

8 janvier 2025
Logo de Bensons For Beds - Preston314

Réponse de Bensons For Beds - Preston314

We're delighted to hear that you found the perfect mattress for your new home! It's great to know that our staff provided excellent assistance without being intrusive. We appreciate your kind words, Megan at Customer Care

Noté 5 sur 5 étoiles

Steven is a fantastic representation of Bensons

Steven was really great, helpful knowledgeable and gave honest advice. Would definitely use bensons again based on Steven’s service. He was very funny as well. Thanks

7 janvier 2025
Logo de Bensons For Beds - Preston314

Réponse de Bensons For Beds - Preston314

We're happy to hear that you had such a positive experience! It's great to know that the service was helpful, knowledgeable, and honest. We appreciate your feedback and thank you for choosing us.
Take care, Megan at Customer Care

Noté 5 sur 5 étoiles

Good experience

Good experience, knowledgeable staff helped us make the right choice

2 janvier 2025
Logo de Bensons For Beds - Preston314

Réponse de Bensons For Beds - Preston314

We're glad you enjoyed your experience and that our knowledgeable staff helped you make the right choice! We appreciate your positive feedback.
Take care, Megan at Customer Care

Noté 4 sur 5 étoiles

Good informative service.

We visited the store twice and on both occasions we received informative, helpful information about the beds we liked. We placed an order and await the delivery later this month.

31 décembre 2024
Logo de Bensons For Beds - Preston314

Réponse de Bensons For Beds - Preston314

We appreciate you sharing your experience. We're glad our team provided helpful information during your visits. We look forward to delivering your order later this month!
Take care,
Megan at Customer Care

Noté 5 sur 5 étoiles

Handled my purchase professionally and…

Handled my purchase professionally and very helpful

2 janvier 2025
Logo de Bensons For Beds - Preston314

Réponse de Bensons For Beds - Preston314

We're happy to hear that your purchase was handled professionally and that our team was very helpful. Thank you for your positive feedback, Megan at Customer Care

Noté 5 sur 5 étoiles

Extremely pleasant experience

Four members of staff on at the time, all incredibly friendly and accommodating. Extremely helpful advice with assistance in coming to a final decision on which package to pick. Special mention to Steven who saw it through to completion. Would definitely use again in the future.

31 décembre 2024
Logo de Bensons For Beds - Preston314

Réponse de Bensons For Beds - Preston314

Thank you for your positive review – Lauryn at Customer Care 💜

Noté 5 sur 5 étoiles

Good quality bed

Good quality bed. Very sturdy and stylish. Staffs at Preston are very helpful specially Anita and Beth. Thank you Bensons for bed.

30 novembre 2024
Noté 5 sur 5 étoiles

Amazing service

We went in looking for 2 mattresses for our kids. The staff member was incredibly helpful and knowledgeable. She was able to suggest exactly what she felt they needed and the reasons why. She explained how it would impact their spines etc if they chose a firm mattress. We were so impressed that we opted to order our new bed and mattress at the same time (was going to order elsewhere but she made it competitive). We did not feel rushed and left happy in the knowledge that when they arrive they will be right!

16 novembre 2024
Noté 5 sur 5 étoiles

Anita was fab!

Anita was fab! Sorry this took so long to write. She was so chatty and welcoming but still professional. Knew what we wanted to buy when we walked in and was told it was now discontinued, but Anita showed us an alternative and it was perfect. Thanks so much for your help :)

22 septembre 2024
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus