Went into Preston store with very little idea of what we wanted. We were greeted by a very competent member of staff who spent time explaining the difference between different mattresses and encourage... Voir plus
L'entreprise a répondu
Unit 4 Riversway Retail Park, Mariners Way Off Watery Lane, PR2 2YN Preston, Lancashire, GB
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Went into Preston store with very little idea of what we wanted. We were greeted by a very competent member of staff who spent time explaining the difference between different mattresses and encourage... Voir plus
L'entreprise a répondu
The lady who assisted us, Costanza, was really lovely & helpful. She gave us lots of information as to the different choices available for what we wanted and then left us to look around before return... Voir plus
L'entreprise a répondu
Fantastic service from Steven in Preston store. Assisted us without been pushy, gave us good advice, he is excellent at his job. Delivery guys Hessey and Gav were brilliant, excellent communication,... Voir plus
L'entreprise a répondu
Did not get put under pressure in the salesroom. I was encouraged to take my time and was left to try out the mattresses before making a decision. I was not pressured into making a decision that d... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Unit 4 Riversway Retail Park, Mariners Way Off Watery Lane, PR2 2YN, Preston, Lancashire, Royaume-Uni
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Friendly, competent staff member. We knew what we wanted and she got everything sorted out very efficiently.
Staff friendly and helpful. Knowledge of products. Not pushy.
Steven was very helpful and patient with us so much so that I went in to look at a new mattress and came away with two !
We were well looked after and it made choosing the right bed easy. The young lady at Preston wa very helpful.
The guidance and information given by Steven was very helpful
Excellent, no hard sell allowed time to choose and have what appeared honest advice or information when asked, certainly recommended
Purchase for daughters (11yrs) bed. Anita spoke to her directly and not to us, daughters opinion was what matters most as she will be sleeping in it.
Anita in the store in Preston, Docks was brilliant. Quick, efficient and gave us a very smooth transaction.
We were allowed a good look around before being approached by the salesman. He was very knowledgeable & extremely patient & helpful. If only all salespeople were so helpful. A very pleasant experience.
The sales lady was really knowledgeable and helpful , A good range of style and price ,we were given lots of time and I didn't feel pressured.
The store assistant that served us was polite and not pushy helping us select the most suitable mattress.
Excellent customer service
Nothing too much trouble
Lot of patience shown by Anita
10/10 for her.
Choosing a bed or mattress is not always easy but we were given good information to help us decide
I wanted a new mattress for our double bed and knew I wanted a Sealy as our last mattress had also been this make.
The gentleman in the showroom in Preston showed me 3 and explained a little about each one to me and asked if I slept on my side as he said to test each one in the position I slept in.
He was very helpful and I bought one in the January sale which was half price so I thought good value for money .
I also took advantage of the delivery option and taking my old one away at the same time.
Very good service and extremely helpful well done Bensons in Preston!
Excellent service, great customer care, quality product. A 5 star service through and through
Steven was fantastic! He wasn’t trying to force us into buying anything, but he gave us a wonderful service anyway. Regardless, we ended walking away with a bed because he was that good; and the bed was great.
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