The shop assistant helped us by understanding the type of bed we were looking for and recommending a few suitable options. He allowed us to browse and try matresses without any pressure. We bought our... Voir plus
Établissement
Changer d'établissementUnit 2 Forbury Retail Park, Forbury Road, RG1 3JD Reading, Berkshire, GB
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Lisez les avis des autres
Ishry was very helpful and supportive in our search for a new mattress. He listened to our requirements and helped find us the right mattress. Also very understanding of our budget requirements. I'd... Voir plus
We went in with the aim to browse as we hadn't found what we were looking for up to this point. Farooq was fantastic and helped us find what we had been looking for and was very good at price matchin... Voir plus
L'entreprise a répondu
Bought via the internet. Customer service agent was polite knowledgeable and helpful. Delivery team were great.Steve and Carl get the job done quickly despite it being a very warm day. Cleared up an... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Bensons For Beds - Reading Forbury496
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 2 Forbury Retail Park, Forbury Road, RG1 3JD, Reading, Berkshire, Royaume-Uni
- 1189560813
4,7
Excellent
461 avis
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proffessional, no hard sale. kept informed.
I was impressed by the professionalism of the salesman, he did not pressure me into buying any extra materials, accessories or insurences.
He allowed me to take my time when deciding to buy the Tempur Pro mattress and pillows.
He answred all questions to the best of his knowlage and when he has not sure a colleague helped with the correct answre
The devivery service was excellant. I had e:mails, followed by a call to let me know my time slot and delevery date.
Delerery men brought mattress and pillows up and removed my old matress with no issue.
The mattress is lovely and confitable to sleep in. it took time to get used to as my old matress was a springed one, this is firmer and is a memory foam bed. I still insist on putting a sheet to protect the white matress protective sleeve, however this is personal prevrence.
The pillows and extra thick, which is ideal as for the first time in years i am able to sit up bed comfirtably. This pillows are suprisingly comfitable to sleep on and are not hard or to bulky under my head.
24 avril 2026
Réponse de Bensons For Beds - Reading Forbury496
We're happy to hear that you were impressed with the professionalism of our team member and appreciated the delivery service. It's great to know that you are finding the mattress and pillows comfortable. Thank you for your feedback!
Team Bensons
New bed
Delivery was on time, the guys were very friendly and assembled our bed very quickly and ran through everything with us.
30 avril 2026
Avis spontané
Réponse de Bensons For Beds - Reading Forbury496
We're so happy the delivery was on time and the team was friendly! It's great they assembled your bed quickly and explained everything clearly. Thanks!
A job well done
Excellent service in shop and very clear delivery instructions. Paul and Darren were polite friendly and very professional. My bed was delivered promptly and both men were extremely kind and helpful
. I was given very clear instructions about after care of product and could not fault them Thank you
4 mai 2026
Réponse de Bensons For Beds - Reading Forbury496
Thank you so much! 😊 We’re delighted Paul and Darren looked after you so well—professional, kind, and helpful from start to finish. Enjoy your new bed and thanks again! 🛏️✨
Excellent Service
Everything went very smoothly. Service
very good which is hard to find in this
day and age. All members of staff
very helpful. Excellent all round.
27 avril 2026
Avis spontané
Réponse de Bensons For Beds - Reading Forbury496
We appreciate your fantastic feedback! It's wonderful to know everything went smoothly and that our team was so helpful. We're delighted you had an excellent experience.
Team Bensons
Great customer service in store and…
Great customer service in store and delivery was done on time. Overall a hassle free experience during the purchase of our son's bed.
26 avril 2026
Réponse de Bensons For Beds - Reading Forbury496
Thank you for the great review! 😊 We’re so pleased to hear you had excellent service both in store and with delivery, and that everything was hassle‑free when choosing your son’s bed. Enjoy, and thanks again for choosing us! 🛏️✨
Excellent all round
Everything superb from service in the store by Shayne through to delivery by excellent Carl and Luke who were careful and polite. Bed lovely
26 avril 2026
Réponse de Bensons For Beds - Reading Forbury496
Thank you! 😊 We’re delighted everything was superb—from Shayne’s service in store to the careful, polite delivery by Carl and Luke. And we’re so glad you’re loving the bed too! 🛏️✨
Excellent service throughout
Very satisfied with the help in store with purchasing mattress, very quick delivery and the delivery was excellent friendly polite delivery men
24 avril 2026
Réponse de Bensons For Beds - Reading Forbury496
We're very happy to hear that you were satisfied with the assistance you received in-store and that the delivery was quick and carried out by friendly men. Thank you!
Team Bensons
Good experince
Friendly, helpful and knowledgeable assistant in the store.
Delivery was on the date and time we were given. Efficient and courteous service from the delivery staff.
24 avril 2026
Réponse de Bensons For Beds - Reading Forbury496
Thanks for the lovely feedback! So pleased everything ran smoothly from start to finish.
We hope it brings you lots of comfort and smiles!
Megan | Customer Care Specialist💜
The staff were very helpful and seem to…
The staff were very helpful and seem to understand and listen ti the customer needs
20 avril 2026
Réponse de Bensons For Beds - Reading Forbury496
Much appreciated—listening and understanding our customers is exactly what we aim for!
Wishing you many nights of perfect sleep ahead!
Megan | Customer Care Specialist✨
Réponse de Bensons For Beds - Reading Forbury496
Great to hear! Brilliant value and smooth service is exactly what we aim for 😊
Wishing you many nights of perfect sleep ahead!
Megan | Customer Care Specialist
From instore experience to delivery and…
From instore experience to delivery and installation the service was first class, can not fault Bensons
2 avril 2026
Avis spontané
Réponse de Bensons For Beds - Reading Forbury496
Thank you for your kind feedback. We’re delighted to hear that you received first‑class service throughout, from your in‑store experience to delivery and installation. Your comments are very much appreciated.
Thank you for your positive review – Lauryn at Customer Care 💜
Many beds to choose from very good…
Many beds to choose from very good service, very friendly, good advice.
13 avril 2026
Réponse de Bensons For Beds - Reading Forbury496
Thank you for your feedback! 😊 We’re glad you enjoyed the wide choice of beds and received friendly service with helpful advice.
Thanks for choosing us – we hope to serve you again!
Megan | Customer Care Specialist
Réponse de Bensons For Beds - Reading Forbury496
We appreciate your feedback! We're so glad to hear our staff was friendly, informative, and helpful to you.
Team Bensons
Great service from start to finish
2 avril 2026
Réponse de Bensons For Beds - Reading Forbury496
Thank you for your kind words — we’re glad you had a great experience with us.
We hope to welcome you back again,
Megan | Customer Care Specialist💜
From start to finish great service.
From start to finish great service.
Regular contact with updates on our mattress,
Deliver date and time on point.
Deliver staff very efficient on time and polite.
4 avril 2026
Réponse de Bensons For Beds - Reading Forbury496
Thank you for your lovely feedback! 😊 We’re delighted to hear you received great service from start to finish, with regular updates and a delivery that was right on time. It’s great to know the delivery team were efficient and polite too. We really appreciate you sharing your experience,
Megan | Customer Care Specialist
Polite and helpful staff
Polite and helpful staff. Very welcoming and listened to what we wanted and knew a lot about the products on offer to us. Have kept us informed with updates. Reasonably priced goods and we were very happy with our purchase.
4 avril 2026
Réponse de Bensons For Beds - Reading Forbury496
Thank you for your lovely feedback! 😊 We’re delighted to hear our staff were polite, welcoming, and knowledgeable, and that they really listened to what you wanted. It’s great to know you felt well informed, kept up to date, and happy with both the price and your purchase. We really appreciate you sharing your experience with us,
Megan | Customer Care Specialist
Very helpful went out of there way to…
Very helpful went out of there way to get it in our house
4 avril 2026
Réponse de Bensons For Beds - Reading Forbury496
We're so happy to hear that our team went above and beyond to assist you. Thank you for sharing your positive experience with us!
Great delivery
Very nice delivery drivers, who didnt complain that parking was not ideal. Didnt hesitate to remove shoes at front doors. Did a great job. Some scuff marks were left on the walls but nothing that cant be easily fixed. Really very happy with service and wouldnt hesitate to use again.
23 mars 2026
Réponse de Bensons For Beds - Reading Forbury496
Thanks for the great review Elizabeth! So glad the delivery team were friendly, patient and happy to navigate the tricky parking — shoe protectors and all! Sorry about the little scuffs, but thrilled to hear you’re really happy overall. We’d love to help you again anytime,
Megan at Customer Care🌟
Helpful in choice of mattress and…
Helpful in choice of mattress and delivery was made on time. Many thanks to the delivery team they kept me informed of my delivery
15 mars 2026
Réponse de Bensons For Beds - Reading Forbury496
Thank you so much Mr Lloyd! We’re really glad to hear you found the help choosing your mattress useful and that delivery arrived on time. A big thank‑you as well to the delivery team for keeping you informed throughout the process. We really appreciate your feedback,
Megan at Customer Care! 🚚✨
Great service
Great staff, great product, great people delivering the bed. What else you ask! Thank you so much for making the purchase smooth and wonderful.
1 mars 2026
Réponse de Bensons For Beds - Reading Forbury496
Krishn Mohan,
We're so glad to hear you had a smooth and wonderful purchase experience! It's great to know you appreciate our staff, product, and delivery team. Thank you so much!
Team Bensons
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