Very welcoming. Rita was patient. She ensured I had the opportunity to lay on the beds some multiple times as I narrowed down my search for comfort! I took the feeling away and came back a week after... Voir plus
L'entreprise a répondu
Unit 1a Reading Link Retail Park, Rose Kiln Line, RG2 0SN Reading, Berkshire, GB
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Very welcoming. Rita was patient. She ensured I had the opportunity to lay on the beds some multiple times as I narrowed down my search for comfort! I took the feeling away and came back a week after... Voir plus
L'entreprise a répondu
Patient and helpful sales staff. Delivery was on time and efficient. Time will tell if the mattress I bought is value for money but so far, it's very comfortable and appears to be good.
L'entreprise a répondu
The store manager at Rose Kiln Lane Reading, Mohammad is absolutely brilliant! He spent time understanding our needs and gave us great advice based on our requirements! The store is very welcoming a... Voir plus
L'entreprise a répondu
John had a good telephone manner & sounded friendly and efficient .The delivery was right in the middle of the predicted time slot & we were called 30 mins before arrival . The two worked well as a te... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Unit 1a Reading Link Retail Park, Rose Kiln Line, RG2 0SN, Reading, Berkshire, Royaume-Uni
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Rita was so helpful and knowledgeable , she listened to our needs and used her experience to make sure we got the 2 beds that suited my 2children. She went above and beyond to please us, waiting patiently while we made our final selection, and we can’t wait for the beds to arrive now.
Great service in the showroom at reading link retail park . She really gave us excellent service and I was happy to purchase based on my experience in the showroom, would highly recommend a visit .
I have a bed for my son 5 years warranty they delivered a alternative bed and mattress because of manufacture fault. Its 5months and this bed had a fault. They wont give me my money back 😤 terrible customer service. I sent emails no response. Now want to get a third party to view.....its a new bed and mattress and it's under warranty. I have asked for independent advice.
I sent them photographs.
I have been to benson and beds in rose kiln lane delt by store manger Muhammad excellence service guided me to right product save my time and get right items.
Highly recommend 5 ⭐️
Muhammed the Manager in Reading was so knowledgeable and friendly. With his help I found the perfect mattress and pillows. His experience really counts. Thank you!
The staff on duty called Mohamed welcomed me and my wife with greetings and smile and backed up with a wonderful customer service provided to us which made our experience great and satisfactory.
Mohamed gave me a tailored service, and helped to find best options within my budget
Richie was very helpful and professional, showed options to our budget and needs, while giving us loads of information. He even assiste solving an unrelated issue with a previous sale, which we were very pleased with. A great experience and would highly recommend.
A welcome in-store was warm and friendly. The salesperson was helpful and informative. Our daughter subsequently visited and was helped in a similar manner. The opportunity to purchase over the phone was much appreciated as was the arrangement for home delivery. All round a quality service thank you!
It’s soft but mentioned as medium. It’s early to describe it. Good customer service.
I was served by store manger Muhammed .He has great knowlede and experience helped us to choose the right product.I will highly recommend to all.
The sales man was attentive but not in your face which was good
the issue was at the end when he added a mattress cover and insurance claiming it was free but it was in lieu of the 10% discount available
i took the discount
A great time with a very knowledgeable salesperson
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