Bensons For Beds - Ruislip400 Avis 

108
TrustScore 4.5 sur 5

4,7

Unit 2 Victoria Road, HA4 0QQ Ruislip, Middlesex, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Wardrobe Purchase Dear Bensons for Beds Team, I recently purchased a wardrobe from your store online and I wanted to share my feedback. Product Quality: I am impressed with t... Voir plus

Noté 3 sur 5 étoiles

I have an NHS discount Ode card & this provides NHS discount of 7%. However I could noy use it in the store. I had to return home & order on line. The staff was very helpful & provided me with the cod... Voir plus

Noté 5 sur 5 étoiles

I went in to the store with a vague idea of what I was looking for. Ali very clear, explaining the benefits / qualities of the different mattresses, bases, headboards, that I could choose from, and wh... Voir plus

Noté 5 sur 5 étoiles

I was served by Ali who was courteous, helpful and very professional. He gave special time and attention to detail. They say it's the person you 'buy' first before the actual product or service and... Voir plus


À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher
  2. Magasin de lits
  3. Magasin de literie
  4. Magasin de matelas

À propos de Bensons For Beds - Ruislip400

Écrit par l'entreprise

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Coordonnées de contact

  • Unit 2 Victoria Road, HA4 0QQ, Ruislip, Middlesex, Royaume-Uni

  • 2084239513

4,7

Excellent

TrustScore 4.5 sur 5

108 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,7

Tous les avis

(108)

25 922 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very good

Very good, the somalian lady at ruislip
store was very good in guiding us. Helped us pick the best quality beds & mattress. Very professional and thorough

3 octobre 2023
Noté 5 sur 5 étoiles

ALI was very helpful and and answered all of our questions

ALI was very helpful and answered all of our questions.
The customer service was exceptional, as Ali kept me updated throughout the entire process. I had a question about the product, and he responded promptly and professionally making my experience with the store was outstanding, and I can't wait for my next purchase!

1 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Selecting a bed for narrow stairs

We had problems selecting a bed frame and mattress which would be able to fit narrow stairs. The Assistant Manager went over and above to rectify the situation and solved everything. A very patient, kind and caring person. Nothing was too much bother.

21 septembre 2023
Noté 5 sur 5 étoiles

Vlad sales assistant was extremely helpful.

Vlad who served us was very helpful and patient. He did his best to understand our needs and suggest us things accordingly. Start to end y helpful and great service. What I really appreciated was there was no Hard selling.
Thank you we will be back.

16 septembre 2023
Noté 5 sur 5 étoiles

Good experience

Ali at Ruislip was really helpful and helped me choose. I had to go home and measure, but once I got home, I bought my new bed based on his recommendations. Thank you :)

28 juillet 2023
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Réponse de Bensons For Beds - Ruislip400

Hello Miss Parkes,
Thank you so much for your great review! You deserve nothing less than great customer service! I will pass this back to the store so that Ali can be given the credit he deserves. - Team Bensons

Noté 1 sur 5 étoiles

Wasted day off with appalling communication from Bensons

I ordered a bed frame with a three week delivery time. I booked a day off work to receive the delivery. I received a number of texts with a 2 hour delivery slot between 8:15 and 10:15. On the day of deliver I travelled to the new property to accept deliver. At 9:30 I got a phone call telling me the bedframe could not be delivered today as the container had not arrived. I had booked a day off to accept this delivery which, they told me during the delivery slot would not be arriving. I then called customer services who said they would reschedule for the following week which i said was not good enough as I was not willing to book another day off for another potentially failed delivery. All the compensation they were willing to offer was free delivery. I cancelled my order for a full refund and will never shop here again. The staff in the Ruislip store were helpful, but I still wasted a day due to Benson's poor communication.

19 juillet 2023
Avis spontané
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Réponse de Bensons For Beds - Ruislip400

Hello Mr Kalyan, thank you for reaching out. We are sorry for the issues you faced throughout your order journey. We expect better and can only apologies for the frustration. If you do need anything else in the future, please let us know -Team Bensons

Noté 5 sur 5 étoiles

Really great visit to the South Ruislip…

Really great visit to the South Ruislip store
Fatima went out of her way to make us feel comfortable and ensure we knew all about the sofa beds
We came home , decided that we wanted to purchase the sofa bed we’d liked and phoned her back at the store
Very happy, nice lady
Enjoyed the visit here today and all the help we received
Thank you Fatima

18 juillet 2023
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Réponse de Bensons For Beds - Ruislip400

What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that Fatima can be given the credit she deserves. - Team Bensons

Noté 5 sur 5 étoiles

Good service

Vlad very polite and helpful.

11 juillet 2023
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Réponse de Bensons For Beds - Ruislip400

Thank you so much for your great review! This is exactly the service we strive to give to our customers. - Team Bensons

Noté 5 sur 5 étoiles

see above

The member of staff who dealt with my wife and I was very pleasant, attentive and knowledgeable. We were seen promptly and our order was dealt with quickly and efficiently.

30 juin 2023
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Réponse de Bensons For Beds - Ruislip400

This is a fantastic review. Thank you so much for taking the time to leave us some positive comments. -Team Bensons

Noté 5 sur 5 étoiles

Unbelievable customer service from Vlad…

Unbelievable customer service from Vlad and Raj. Highly recommend this place if you need a mattress and a bed to buy they were highly knowledgeable and will lead you to exactly what you need.

22 juin 2023
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Réponse de Bensons For Beds - Ruislip400

Thank you for your wonderful feedback Amad! -Team Bensons

Noté 5 sur 5 étoiles

Excellent Customer Service

Always friendly and knowledgeable

27 mai 2023
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Réponse de Bensons For Beds - Ruislip400

Good Afternoon, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Ruislip store.

Team Bensons

Noté 5 sur 5 étoiles
Logo de Bensons For Beds - Ruislip400

Réponse de Bensons For Beds - Ruislip400

This is wonderful to hear! Thank you for taking the time to leave us some positive feedback. -Team Bensons

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