Bought a new mattress and didn’t get on with it. Jack at Hedge End Southampton dealt with the change very promptly and very helpful. The new mattress was ordered and a delivery date was set. When it a... Voir plus
Établissement
Changer d'établissement14a Holyrood Drive, DN15 8NN Scunthorpe, South Humberside, GB
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Lisez les avis des autres
Visited the store last month. Approached by Lloyd at Scunthorpe Benson store. Very attentive and helpful. Bed was delivered on specified date. Very good experience with this store.
Sales staff answered all my questions, I believe, truthfully. They were not 'pushy', allowing me plenty of time to test various mattress options. Delivery arrived in the time window I was allocate... Voir plus
The store Manager Lloyd was so helpful in advising and guiding us to be able to purchase exactly what suited our requirements. I would have no hesitation recommending Benson For Beds (Scunthorpe) whet... Voir plus
À propos de l'entreprise
À propos de Bensons For Beds - Scunthorpe506
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
14a Holyrood Drive, DN15 8NN, Scunthorpe, South Humberside, Royaume-Uni
- 1724278914
4,8
Excellent
180 avis
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Good service
Good service, helpful member of staff. Helped us find what was best for our needs
12 avril 2025
Réponse de Bensons For Beds - Scunthorpe506
Thank you for your kind words! We are thrilled to hear that you had a positive experience with our team. Our goal is to always help our customers find the best solutions for their needs. We appreciate your business and hope to see you again soon!
Réponse de Bensons For Beds - Scunthorpe506
Thank you so much for taking the time to leave us a review! We strive to provide a hassle-free and friendly environment for our customers. We're so glad you enjoyed your experience with us!
Terrible delivery
Sales team were brilliant especially David! The delivery experience was totally offered! Completely rushed the driver kept telling us they only had 15 mins for delivery and from arriving he decided the bed wouldn’t fit. He didn’t even try then rushed me to choose returning the bed which I couldn’t do as my old bed had gone, them trying to get the bed upstairs and possibly damaging it which would be my problem or leaving it for me to sort!!! My husband and I got the bases up no bother at all. I was rushed to make a decision and the driver practically ran out of the driveway once I signed to say leave it. The other man was more helpful but my bed was still sat at the bottom of the stairs!
2 avril 2025
Avis spontané
Réponse de Bensons For Beds - Scunthorpe506
We appreciate you bringing this to our attention. We're sorry the delivery experience did not meet expectations and for the pressure you felt. We'll review this internally to improve our service. We're glad the sales team, especially David, was helpful. Thank you for your feedback, Megan at Customer Care
Réponse de Bensons For Beds - Scunthorpe506
We appreciate your feedback and will look into this situation. Take care, Megan at Customer Care
Great helpful staff reasonable prices
12 mars 2025
Réponse de Bensons For Beds - Scunthorpe506
We appreciate your positive feedback! Our team works hard to offer helpful service and fair prices. We hope to see you again soon, Megan at Customer Care
Sales lady very helpful and…
Sales lady very helpful and informative. Order process very quick and easy everything explained throughout the process.
8 mars 2025
Réponse de Bensons For Beds - Scunthorpe506
We appreciate you taking the time to share your feedback! We're happy to hear that our team member was helpful and the order process was quick and easy. Thank you, Megan at Customer care
Réponse de Bensons For Beds - Scunthorpe506
We're happy to hear that the mattress delivery went smoothly for you. Thank you for sharing your positive experience with us! Take care, Megan at Customer Care
Good efficient service,friendly,knew…
Good efficient service,friendly,knew about the products of the bedroom range units
19 février 2025
Réponse de Bensons For Beds - Scunthorpe506
We're so glad to hear you received good and efficient service! It's great to know our team's product knowledge was helpful to you. Thanks, Megan at Customer Care
Very helpful
30 janvier 2025
Réponse de Bensons For Beds - Scunthorpe506
Thank you for your 4 star review Nigel. Thank you for choosing us, Megan at Customer Care
Good advice on range of beds and…
Good advice on range of beds and mattresses without any pressure selling.
31 janvier 2025
Réponse de Bensons For Beds - Scunthorpe506
We're glad you found our advice helpful and appreciated our no-pressure approach. Thank you for sharing your positive experience with us, Megan at Customer Care
Matt at Scunthorpe professional and knowledgeable
The ease of our purchase was down to our Salesman Matt at Scunthorpe. His expertise was second to none making our purchase straightforward.
13 janvier 2025
Réponse de Bensons For Beds - Scunthorpe506
We're happy to hear that your purchase process was straightforward, thanks to the expertise of our Scunthorpe sales team. We appreciate you sharing your positive experience!
Take care,
Megan at Customer Care
Great very helpful staff.
6 janvier 2025
Réponse de Bensons For Beds - Scunthorpe506
We appreciate you highlighting our helpful staff! We're glad they provided you with great assistance during your visit. Take care, Megan at Customer Care
Our Mr Beds Matt!!!, very knowledgeable
Our sales representative Matt was incredibly knowledgeable on every aspect of our questions and covered everything clearly and patiently to enable us to make the right decision. The store was clean and tidy and the other staff members were also friendly and polite. We were extremely satisfied with the entire process from arrival to purchase and looking forward to receiving our orders soon!!!
28 décembre 2024
Staff were friend and helpful
Staff were friend and helpful. Not rushing me into buying. Very patient. Explain the differences in the mattresses. Good customer service.
27 novembre 2024
The delivery guys were great
The delivery guys were great. They gave really useful information on how to build my sons new bed and took it the the room of my choice. The bed is also very nice.
24 août 2024
Matt the guy helping us went to every…
Matt the guy helping us went to every mattress type and gave us all the information to make the best choice. He was amazing at helping me find the right bed even with my back problems.
He took diligence and care to help me make he most informed choice.
22 novembre 2024
Truly amazing experience this afternoon…
Truly amazing experience this afternoon at Bensons for beds in Scunthorpe. Lloyd was so honest, helpful a couldn't do enough for us.
26 novembre 2024
Avis spontané
The mattress delivered was nothing like…
The mattress delivered was nothing like the one in the shop. Changed to a different mattress the delivery was cancelled one hour before delivery. Tried to get a refund was told no so will lose nearly £1000 pound as I will have to go to dreams to get another mattress. The guy in the shop were very help full but not In Customer service I would not advise anyone to use Bensons for beds.
29 octobre 2024
Avis spontané
Good range to choose from
Good range to choose from, good quality beds, helpful and knowledgeable staff
30 octobre 2024
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