Walked into the shop in stirling just for window shopping and viewing my options for a bed and i got attended to be an exceptional lady -Carole. I ended up buying a bed . She was great with us , took... Voir plus
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Établissement
Changer d'établissementUnit 1c Springkerse Retail Park, FK7 7TL Stirling, Stirlingshire, GB
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Went in one weekend looking for a budget(ish) bed, with storage ( quote only ), and was assisted by Maria ( Stirling shop ). Very helpful and friendly. Went back a week later to be met by Maria a... Voir plus
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Great experience from start to finish. I met Paul in the Stirling branch. I told him I wouldn’t be buying today, just looking and collecting ideas. No problem. I return several weeks later to buy... Voir plus
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We’ve had a great experience, Carol was so professional and helped us to find the best mattress for us. Surely the best money ever spent. High quality mattress and fantastic customer service. Definite... Voir plus
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À propos de l'entreprise
À propos de Bensons For Beds - Stirling750
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Unit 1c Springkerse Retail Park, FK7 7TL, Stirling, Stirlingshire, Royaume-Uni
- 1786474926
4,8
Excellent
497 avis
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Carol was fantastic
Carol was fantastic, she was very helpful and very informative, she made sure that both my husband and i got what we needed to accomodate our different reqirements
26 avril 2026
Avis spontané
Réponse de Bensons For Beds - Stirling750
Thank you! 😊 Carol will be delighted to hear this—making sure both you and your husband found exactly what you needed is what great service is all about. Enjoy your new bed! 🛏️✨
I gave 4 stars as I visited Stirling…
I gave 4 stars as I visited Stirling store & was served by assistant Carol. I chose my mattress then I was left to browse the range of beds whilst she was on a toilet break, no issue. I decided after some time & consideration I chose my base which I was pleased to hear that it had a remote to open base for storage. I said to assistant that would be useful to me as I was disabled . Her reply was ……it’s only a walking stick. I was so busy making sure I was choosing correctly that it wasn’t till later that I recalled what had been said. Carol is very lucky my sale went ahead as I easily could have went to another store. No one knows what it’s like & those comments are not required!!!!
The delivery & installation of bed was straightforward & on time. Staff were pleasant only think I would say is, don’t address customer by Pal! Use their name, even just their first!
27 avril 2026
Réponse de Bensons For Beds - Stirling750
Thank you for taking the time to share such detailed feedback. We’re really pleased to hear the delivery and installation went smoothly and that the team were pleasant and on time.
We’re genuinely sorry to hear about the comment made in store—this is not the level of understanding or respect we expect from our colleagues, and your feedback is important. We appreciate you raising this, and it will be shared with the relevant team to ensure improvements are made. Thank you again for your honesty.
The delivery company kept us well informed
The delivery company kept us well informed ie firstly with 2 hour time slot via text but also a call en route. They were also very polite on phone and helpful at time of delivery.
Staff at Stirling shop also knowledgeable and helpful This is the second bed we ordered from them.
24 avril 2026
Réponse de Bensons For Beds - Stirling750
Thank you! 😊 We’re delighted you were kept well informed by our delivery team and looked after by the knowledgeable staff at our Stirling store. Being your second bed with us really means a lot—enjoy your new one and happy sleeping! 🛏️✨
Autumn was a brilliant
Autumn was a brilliant. She talked me through all the options and as we tried all the mattresses suitable for me made sure I got the perfect mattress to fit me. I also got a pillow to help keep me cool.
22 avril 2026
Réponse de Bensons For Beds - Stirling750
Thank you! 😊 Autumn will be thrilled to hear this—she loved helping you find the perfect mattress (and a cool pillow bonus too!). Enjoy those comfy, cool nights ahead 🛏️❄️✨
Nice efficient delivery men
Nice efficient delivery men. I like the mattress - very good for my arthritic skeleton. Maria was very nice and helpful.
2 avril 2026
Réponse de Bensons For Beds - Stirling750
Thank you! 😊 We’re delighted you’re enjoying the mattress—especially if it’s being kind to those arthritic bones! Big thanks to Maria and our efficient delivery team too. Wishing you many comfy, pain‑free nights,
Megan | Customer Care Specialist✨
Peaceful time not being rushed
Peaceful time not being rushed. Even at the end when I was fairly sure of my choice it was no problem if I wanted to go away and think about it.
I ordered the bed the next day.
Really good and knowledgeable assistant.
23 avril 2026
Réponse de Bensons For Beds - Stirling750
Thank you! 😊 We’re really glad you enjoyed a calm, unhurried experience and felt comfortable taking time to decide. It’s great to hear our knowledgeable assistant was there to help when you were ready!
Thanks again for your support – we truly appreciate it!
Megan | Customer Care Specialist 🛏️✨
Very helpful in finding the right…
Very helpful in finding the right mattress to help me sore back, mattress is great and helping, don’t feel as sore in the morning now.
19 avril 2026
Réponse de Bensons For Beds - Stirling750
Thank you! We’re so pleased we could help you find the right mattress and that it’s already easing your back — that’s wonderful to hear 😊
Looking forward to seeing you again,
Megan | Customer Care Specialist
Visited the Stirling branch recently…
Visited the Stirling branch recently looking for a new mattress where we got introduced to Maria from the sales staff, no hard sales !!just a very passionate and professional lady full of laughter and knowledge what a delight, she went out her way to show and explain the best type of mattress which would be best for us.
Needless to say we got the correct mattress.
Thanks again Maria
Mrs Lynch
19 avril 2026
Avis spontané
Réponse de Bensons For Beds - Stirling750
Thank you so much for your lovely review, Mrs Lynch. We’re delighted to hear about your experience at our Stirling branch and that Maria made such a positive impression with her passion, knowledge, and friendly approach—no hard sales, just genuine care. It’s wonderful to know she helped you find the perfect mattress for your needs. We’ll be sure to pass on your kind words to her. Enjoy your new mattress, and thank you again for choosing us,
Megan | Customer Care Specialist💜
Professional staff
Professional staff. Smooth and painless transaction from shop to bed!!
20 avril 2026
Réponse de Bensons For Beds - Stirling750
Thank you! We’re delighted our professional team made everything smooth and painless—from shop to bed.
We hope it brings you lots of comfort and smiles!
Megan | Customer Care Specialist
Good outcome
From purchasing the bed in store at Stirling we had a good experience with sales person Simon. Did not feel rushed in making our decision as Simon answered and advised on any questions we had. Also delivery went smoothly with pleasant delivery team and all packaging taken away and room left tidy
25 mars 2026
Avis spontané
Réponse de Bensons For Beds - Stirling750
That’s wonderful to hear! We’ll be sure to pass your kind words on to Simon and the delivery team. Thanks for choosing us,
Megan | Customer Care Specialist
Simon was very very helpful when it…
Simon was very very helpful when it came to choosing the mattress that was right for me. He went through all the finance options in detail and it was just great overall customer service
29 décembre 2025
Avis spontané
Réponse de Bensons For Beds - Stirling750
We're happy to hear that you found the support helpful when choosing your mattress and that the finance options were explained in detail. We appreciate your feedback on the customer service you received.
Team Bensons
Autumn helped us out and she was so…
Autumn from the Stirling store helped us out and she was so helpful and kind. Went above and beyond for us to make sure we were happy. She made sure we left with a bed that suited us and that was right for us with now pressure.
12 avril 2026
Avis spontané
Réponse de Bensons For Beds - Stirling750
We appreciate your wonderful feedback! We're so glad to hear that you felt supported and that you found a bed that suits you perfectly, without any pressure. It's great to know our team made you happy.
Team Bensons
There is a varied choice of mattresses
There is a varied choice of mattresses, including well known manufacturers and some newer brands. The choices available include, comfort, firmness and budget.
The sales person was knowledgeable, insightful and helpful throughout the process.
We tried the sleep pro which shows you on screen which firmness of mattress is best suited to you.
14 avril 2026
Réponse de Bensons For Beds - Stirling750
We're glad you enjoyed your experience with our varied mattress selection and knowledgeable staff. It's great to hear that the sleep pro was insightful and helpful in finding the best mattress for you. Thank you for your positive feedback!
Team Bensons
First new bed in too long
Autumn made my bed buying experience enjoyable and easy. Thanks for all your help!
6 avril 2026
Réponse de Bensons For Beds - Stirling750
Thank you so much! We’re delighted to hear Autumn made your bed-buying experience enjoyable and easy. We’ll be sure to pass on your kind thanks to her,
Megan | Customer Care Specialist💤
Great service
Delivery guys kept me informed of arrival time, the app was great for letting me know where they were, they were fast, efficient and very courteous.
Great job 👏
5 avril 2026
Réponse de Bensons For Beds - Stirling750
Thank you! 😊 We’re delighted to hear the delivery team kept you well informed, that the app was helpful, and that everything was fast, efficient, and courteous.
Thank you for choosing us,
Megan | Customer Care Specialist
Marie was very friendly and helpful
Marie was very friendly and helpful. Went through everything we needed to know about a ottoman bed.
2 avril 2026
Réponse de Bensons For Beds - Stirling750
Thank you for your feedback! 😊 We’re delighted to hear Marie was so friendly and helpful, and that she took the time to explain everything you needed to know about the ottoman bed. We really appreciate you sharing your experience,
Megan | Customer Care Specialist⭐
Autumn was very friendly from the…
Autumn was very friendly from the minute we walked in. She quickly found out what type of mattress was best suited for each of us. We were shown several mattresses and bases and given plenty of choice.
24 mars 2026
Avis spontané
Réponse de Bensons For Beds - Stirling750
Thank you for the lovely feedback! 😊 We’re so pleased to hear Autumn made you feel welcome straight away and helped find the right mattress for each of you. It’s great to know you had plenty of choice and support without any pressure. Enjoy your new bed,
Megan | Customer Care Specialist🛏️
Replacement mattress…
Simon was extremely helpful in getting us the correct mattress without his assistance we would have picked the wrong one
25 mars 2026
Réponse de Bensons For Beds - Stirling750
Thank you for the great feedback! 😊 We’re so pleased to hear Simon was extremely helpful and guided you to the correct mattress — that’s exactly what we’re here for. We’ll be sure to pass on your kind words. Enjoy your new mattress and sleep well,
Megan | Customer Care Specialist🛏️✨
Great service
20 mars 2026
Réponse de Bensons For Beds - Stirling750
Thanks so much for giving us 5 stars! We're really glad you had a great service experience with us 😊
We hope to welcome you back soon!
Megan at Customer Care💜
Had a great experience at Bensons this…
Had a great experience at Bensons this afternoon , Autumn the team member was very knowledgeable and extremely helpful . Highly recommended !
17 mars 2026
Avis spontané
Réponse de Bensons For Beds - Stirling750
Thank you for giving us 5 stars Janice! We’re so glad to hear you had a great experience — Autumn will be thrilled to know her knowledge and helpfulness made such a difference 😊🛏️✨ Really appreciate the recommendation,
Megan at Customer Care
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