Delighted with my purchase, my new bed looks great and is so comfortable. Delivery was quick and very smooth. The delivery driver Vitalisus and driver assistant Ben assembled the bed really quickly ,... Voir plus
L'entreprise a répondu
Unit 9 Robin Retail Park, WN5 0UH Wigan, Greater Manchester, GB
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Delighted with my purchase, my new bed looks great and is so comfortable. Delivery was quick and very smooth. The delivery driver Vitalisus and driver assistant Ben assembled the bed really quickly ,... Voir plus
L'entreprise a répondu
From going into store and Debbie the sales person dealing with us to the delivery everything was really good . Debbie was really helpful in choosing the correct mattress, divan and headboard . Th... Voir plus
L'entreprise a répondu
From purchase to delivery I had excellent customer service. In the shop the salesperson (Carol) was very attentive but not pushy. She spent time with me whilst I looked at the different beds and mattr... Voir plus
L'entreprise a répondu
From purchase to delivery - seamless. Couldn't fault a thing. No pressure in store - I actually bought on a whim and had no intention of looking at beds that particular day. Staff were friendly but... Voir plus
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Écrit par l'entreprise
Unit 9 Robin Retail Park, WN5 0UH, Wigan, Greater Manchester, Royaume-Uni
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Happy to recommend Bensons for Beds (Wigan). The service I received from Carole was exemplary! She helped me to choose the right mattress for my needs using the clever techno machine to determine between a soft, medium and firm mattress, then I was able to try four different ones on the shop floor until I determined which was the best one for me. Thanks for your patience Carole and wonderful customer service! A***

Réponse de Bensons For Beds - Wigan21
it was great experience visiting bensons for beds.
The Manager Peter took out time to explain to us about all products in details also he clarified all our doubts.
He was amazing , cheers.
We met Debbie on arrival to store who gave us an opportunity to walk round and search for what we wanted. We asked Debbie for advice and guidance which she gave us brilliantly and with integrity. Bought 2 beds. Would highly recommend.
Very helpful staff, explained everything I wanted to know, the purchase was quick and easy. Highly recommend.
The staff at the Wigan store were very helpful and patient. We were offered pillows to try out various beds. All in all a good experience.
The person who served us was pleasant and easy going.She seemed very knowledgeable and explained all our questions.It was a nice experience.
Nipped into look around, asked if we needed help but left to browse. Found an ex display model at a steal of a price and asked about it, Sales person was great and after deciding to buy had a free mattress protector and care kit thrown in for free. Very happy customer.
The store is full of beds and mattresses obviously but trying to find the one that’s for you isn’t easy. Enter a member of staff called Carol whose information and help were invaluable and she took the time to concentrate on our needs. We are now awaiting our new bed and mattress to arrive in less than three weeks time. Lots of communication from the company regarding delivery details so we we’re very pleased.
Great customer service in store knew exactly what we needed at a good price and delivery guys fantastic
Great customer service, great deal on products and efficient service. Only negative is 4 week wait for delivery.
I purchased a new mattress from the bensoons store at Wigan Robin Park. All the staff were very helpful and took the time to advise me on different products without being pushy Peter, in particular was very helpful explaining everything in plain English. A pleasure to do business with you. Thank you.
Kindness I would like to say a huge Thank you to Carol, she was knowledgeable especially as I have a disability, Carol took her time and her compassion was outstanding. I do hope that Bensons senior people say how good I think she is. 🌻 Iris 😊
Debra i think our sales assistant was called, was honestly the loveliest woman ive met! She was honest, helpful and gave myself and my partner a good laugh. She was not pushy at all, with excellent product knowledge. Thank you.
Very friendly - helpful , knowledgeable, not rushed or pressurised.
Good experience- I would definitely go there again
Staff, knowledge of beds and other items, friendliness and not pushy giving you time to walk around the store
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