Delighted with my purchase, my new bed looks great and is so comfortable. Delivery was quick and very smooth. The delivery driver Vitalisus and driver assistant Ben assembled the bed really quickly ,... Voir plus
L'entreprise a répondu
Unit 9 Robin Retail Park, WN5 0UH Wigan, Greater Manchester, GB
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Delighted with my purchase, my new bed looks great and is so comfortable. Delivery was quick and very smooth. The delivery driver Vitalisus and driver assistant Ben assembled the bed really quickly ,... Voir plus
L'entreprise a répondu
From going into store and Debbie the sales person dealing with us to the delivery everything was really good . Debbie was really helpful in choosing the correct mattress, divan and headboard . Th... Voir plus
L'entreprise a répondu
From purchase to delivery I had excellent customer service. In the shop the salesperson (Carol) was very attentive but not pushy. She spent time with me whilst I looked at the different beds and mattr... Voir plus
L'entreprise a répondu
From purchase to delivery - seamless. Couldn't fault a thing. No pressure in store - I actually bought on a whim and had no intention of looking at beds that particular day. Staff were friendly but... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Unit 9 Robin Retail Park, WN5 0UH, Wigan, Greater Manchester, Royaume-Uni
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I wasn’t made aware of the charge for delivery for my tv bed luckily I had enough money on me to pay the driver.
Peter who we met at Wigan store was very helpful and knowledgable
The sales assistant was very helpful and efficient, told him what we wanted and all sorted in no time.
Ordered a pillow to come in to store. Ordered on the Sunday and was told it would be I on the Wednesday. Didn't hear anything so called in the following saturday. Was told there was a mistake and was down for delivery to my home. Still no pillow.
The moment we stepped in we felt the good energy. John was very helpful, with some really good advice and in the end we bought a mattress and a bedframe. Totally recommend. It is not our first purchase and probably won't be the last either.
Great advice from the salesperson who explained everything really well. Lots of knowledge about the different mattresses
I would recommend Bensons to anyone I bought mattress which was delivered on time by pleasant guy and very respectful and after sleeping on the mattress for 2 weeks I wasn't happy because it wasn't right for my back so went back and asked could I upgrade to a more firmer mattress it was know trouble whatsoever to the pleasant staff I am now so happy with my mattress I sleep better than ever thanks to Bensons.
Good experience in store with the knowledgeable staff. Really nice quality bed base at a decent price. Kept up to date with the delivery with regular emails. Delivered on the day they said they would by friendly delivery men. Only negatives would be slightly long 3 week lead time and estimated delivery time was hours out. It would be churlish to knock a star off for that though as they are only minor points.
I was help to select the mattress I needed and confirm that due to my wife being disabled it would meet her needs.
The gentleman who held me was fantastic giving me all the time needed to make the correct selection.
Phil was extremely helpful and patient with us. Very knowledgable and gave us such a good price. Very happy with every aspect of the service.
The lady I saw was extremely pleasant and professional. She explained every aspect of each mattress and recommended the one which was best for my needs. There was no pressure to buy what I wasn’t totally happy with. Her name is Carol Anne and she was so nice and lovely to deal with. A credit to Bensons for beds.
Quick and attentive service with advice. Given time to try the beds and efficient purchase process.
The sales assistant was very helpful and knowledgeable. He was not pushy.
Peter was great in the Wigan store, really went out of his way to help us make our own informed decisions. Easy and stress free visit. Thank you.
Helpful knowledgable sales lady not pushy informative and helped us to choose right bed for us
Had mattress delivered by Sean and Andy. They were on time professional, friendly and tidied up before leaving.
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