We had the Aura TV bed delivered and chose to pay for the build and set up - Wayne, Lewis and Kieren were absolutely excellent - polite and helpful - the bed is very heavy and with the surround sound... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementBabbage Way, Sandy Lane, S80 1UJ Worksop, Nottinghamshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
First class shopping experience. I was listened to, and given the opportunity to see various options. When I had decided to purchase my order was completed quickly and efficiently.
Customer service was exceptional in the store, and I found what I was looking for very quickly. Once my mattresses were made, they were delivered very quickly and smoothly. Everyone who was involved,... Voir plus
L'entreprise a répondu
Went in store yesterday after first seeing the bed I liked on line. Tried and tested the bed which was perfect for my needs. Very helpful assistant who showed me headboards, colour options etc. As us... Voir plus
À propos de l'entreprise
À propos de Bensons For Beds - Worksop531
Écrit par l'entreprise
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Coordonnées de contact
Babbage Way, Sandy Lane, S80 1UJ, Worksop, Nottinghamshire, Royaume-Uni
- 1909482502
4,8
Excellent
211 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Brilliant staff
All the staff at the Worksop branch were helpful and friendly. We got exactly what we were looking for at a very reasonable price. Very happy.
9 octobre 2025
Réponse de Bensons For Beds - Worksop531
We appreciate you sharing your experience with us. We're happy to hear that our team was helpful and friendly and that you found what you were looking for at a great price.
Thank you for your review – Lauryn at Customer Care 💜
A superb service
From choosing and ordering in the store to the delivery and construction of the bed everything was fantastic. The guy in the store was very helpful and informative the bed was delivered exactly when they said it would, and the delivery guys where in and out in no time the bed built and all the packaging taken away, a superb service 👌
3 octobre 2025
Réponse de Bensons For Beds - Worksop531
Thank you for your fantastic feedback! We’re thrilled to hear everything from in-store support to delivery and assembly exceeded your expectations. We appreciate you choosing us!
Thank you,
Megan at Customer Care
Very professional service with no…
Very professional service with no pressure selling just friendly helpful advice.
13 septembre 2025
Réponse de Bensons For Beds - Worksop531
We're happy to hear that you found our service professional, friendly, and helpful! We appreciate your positive feedback regarding our sales approach.
Thank you,
Lauryn at Customer Care.
Ottoman Bed
The workmen were excellent and would recommend Benson for Beds to anyone
11 septembre 2025
Réponse de Bensons For Beds - Worksop531
Thank you for recommending Benson for Beds! Our exceptional workmen take pride in delivering excellent service to our valuable customers. We truly appreciate your support. #happycustomers #BensonforBeds
Excellent service
Great and helpful service from Glenn.spent time to make sure we made the right choice
3 septembre 2025
Réponse de Bensons For Beds - Worksop531
We're happy to hear that you had a great experience! We appreciate you mentioning the helpful service you received and thank you for your feedback.
Best Wishes,
Megan at Customer Care
Very knowledgeable manager guided us…
Very knowledgeable manager guided us and help us it’s all our requirements. And we feel we made the right decision with his help
2 septembre 2025
Réponse de Bensons For Beds - Worksop531
We're happy to hear that our manager's expertise helped you make the right decision and fulfil your needs. We appreciate you sharing your positive experience!
Take care,
Megan at Customer Care
Great customer service
2 lovely ladies were very helpful and very knowledable. So glad I went in store rather than buying on line, They were both super friendly , lots of helpful info, made me feel comfortable to try as many times as I wanted. I only went in to look but I was so happy with the information and the level of attention ( not pushy , left me to it until I asked for attention) . Good staff choice, I wish more stores had great staff like this
17 août 2025
Avis spontané
Réponse de Bensons For Beds - Worksop531
We're happy to hear that you found our team members helpful and knowledgeable! We're glad you felt comfortable and received the attention you needed. It's great to know that your in-store experience was so positive. Thank you for your kind words, Megan at Customer Care
Very helpful staff
I went to Bensons for Beds as I had bought a bed from them previously. The staff are very helpful and patient and there is a wide choice of mattresses, bed frames and headboards. I found exactly what I needed with help from Demi and everything went smoothly including setting up the delivery. Very pleased and would recommend.
11 août 2025
Réponse de Bensons For Beds - Worksop531
We're delighted you found what you needed with our team's help. It's great to know the delivery went smoothly. Thank you for your recommendation, Megan at Customer Care
A comprehensive service
Shane provided a comprehensive service creating a bed by mixing and matching various bases and headboards with the ideal mattress to suit my requirements and at a reasonable price.
8 août 2025
Avis spontané
Réponse de Bensons For Beds - Worksop531
We're happy to hear that you received comprehensive service and found the ideal mattress at a reasonable price. Thank you for your positive feedback; we appreciate it. Megan at Customer Care
Réponse de Bensons For Beds - Worksop531
Thank you for your kind words! Delivering faultless service and being helpful are our top priorities for every customer. We are happy to hear we met your expectations. Thank you for choosing us, Megan at Customer Care
Helpful Service
We spoke with the Deputy Manager and he was very helpful. He answered all our questions and was very keen to help us choose the right product.
5 août 2025
Réponse de Bensons For Beds - Worksop531
Thank you for your kind words! Our Deputy Manager takes pride in providing excellent customer service and helping our customers find the perfect product. We're glad to hear that your experience was positive! See you again soon.
The shop was clean and tidy and the…
The shop was clean and tidy and the manager was very helpful. He helped us with our selection in a positive, professional and friendly manner.
We selected the mattress we desired, paid for it and received the paperwork. We await thee arrival of the mattress on Monday 11th.
I was not happy to be bombarded with 6 emails and a text message. ONE would have sufficed.
27 juillet 2025
Réponse de Bensons For Beds - Worksop531
Thank you so much for sharing your positive experience with us! We're glad to hear our manager was helpful and made your selection process easy. We'll definitely take note of your feedback regarding the amount of emails and texts and work on improving that. Looking forward to delivering your new mattress on Monday, Megan at Customer Care
Returning customer
Great service in store. Had to wait a few weeks for delivery. Delivery men very cheerful and too mattress to the room we wanted. Unfortunately after unpacking the mattress had a black mark on it which was disappointing. Mattress super comfortable.
28 juillet 2025
Avis spontané
Réponse de Bensons For Beds - Worksop531
We appreciate your feedback and are glad the in-store service and delivery were great. We're sorry to hear about the mark on your new mattress and any disappointment caused.
Take care,
Megan at Customer Care.
Excellent service
The assistant was helpful with my enquiries and it was easy to place the order and arrange a delivery date. Delighted with the service received.
23 juillet 2025
Réponse de Bensons For Beds - Worksop531
Thank you for your kind words! We strive to make every interaction smooth and enjoyable. We are glad our assistant was able to assist you and we look forward to delivering your order. Your satisfaction is our top priority! Thank you, Megan at Customer Care
Really helpful staff
Really helpful staff. Showed us all the beds we were interested in and helped us make the right choice for us.
26 juillet 2025
Réponse de Bensons For Beds - Worksop531
Thank you for your kind words! We strive to provide excellent customer service and are happy to hear that our staff was able to assist you in finding the perfect bed. We appreciate your business and hope to see you again soon, Megan at Customer Care
Friendly , professional staff.
The member of staff was very friendly , polite and extremely knowledgeable about the products in store.
22 juillet 2025
Réponse de Bensons For Beds - Worksop531
Thank you for your kind words! Our staff takes pride in providing exceptional service and product knowledge. We look forward to your next visit, Megan at Customer Care
friendly staff very helpful
12 juillet 2025
Réponse de Bensons For Beds - Worksop531
Thank you for the kind words and positive feedback! Our team prides itself on being friendly and helpful, and we are happy to have met your expectations. We appreciate your support and hope to see you again soon, Megan at Customer Care
Benson's sales assistant acknowledged…
Benson's sales assistant acknowledged our arrival, introduced the store areas and explained the advice available to us if required help. He then thoughtfully left us alone a while to view and experience the merchandise in our own time. When he checked in with us we had a number of questions ready to which he provided answers and advice.
28 juin 2025
Réponse de Bensons For Beds - Worksop531
Thank you for your wonderful review! Our top priority is to ensure our customers have a positive and stress-free shopping experience. We're thrilled to hear that our sales assistant was helpful and gave you the space and assistance you needed. We appreciate your business and hope to see you again soon, Megan at Customer Care
Lovely ladies in this store
13 juin 2025
Réponse de Bensons For Beds - Worksop531
We're so glad you enjoyed your visit with us Miss Stubbins! Thank you for sharing your kind words about our team. Take care, Megan at Customer Care
First class service from Glenn in the…
First class service from Glenn in the store. He explained how all the benefits of each mattress, and then left us alone to make our decision after testing all of them. It was excellent to be left to make my decision without any pressure.
30 mai 2025
Réponse de Bensons For Beds - Worksop531
We're happy to hear that you enjoyed your experience in our store. It's great to know the service provided helped you choose a mattress without pressure. Thank you for your positive feedback, Megan at Customer Care
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.