My partner and I were looking for thermal base and mid-layer clothing and gloves without the benefit of any prior knowledge. The staff at Blacks in Lincoln could not have been more helpful and friendl... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
My partner and I were looking for thermal base and mid-layer clothing and gloves without the benefit of any prior knowledge. The staff at Blacks in Lincoln could not have been more helpful and friendl... Voir plus
L'entreprise a répondu
Went into two similar shops in Lincoln, from different chains. One was appalling customer service but Blacks was the total opposite. A gentleman called Stuart was attentive, helpful and professional.... Voir plus
L'entreprise a répondu
Lovely products … shame about the staff On a wet grey day you would think that shop staff would be ready to speak to customers about their needs …not on the day that I visited! Three members of... Voir plus
L'entreprise a répondu
Great personal expert service ensuring you purchase the right walking shoe to suit your needs. Tom took his time to explain all the pros & cons ensuring the best most comfortable fit for me. Nothing w... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
233-235 High Street, Unit 1A, LN2 1AT, Lincoln, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great Store, always helpful and today was no exception.
We were served by William Knight, looking for some wide fitting walking shoes. William had a good knowledge and, a very likeable personality, displaying great listening, and understanding skills.
We came away with exactly what we needed and, part way through the transaction, spoke with the Store Manager(ess) (who's name we missed) who was very accommodating and it was clear that this working vibe ran throughout the store.
You will not go wrong with the knowledge, and service offered by Blacks of Lincoln, Thank You......

Réponse de Blacks - Lincoln
I wanted a pair of boots for weekend walking trips. Sam and Tom were very knowledgeable and helpful in guiding me through the pros and cons of the different makes and styles. With their advice I bought a pair of Scarpa walking boots with a pair Sorbothane insoles.

Réponse de Blacks - Lincoln
Went into branch. Very helpful and knowledgeable staff

Réponse de Blacks - Lincoln
Tom gave good and cheerful service. Thank you.

Réponse de Blacks - Lincoln
Great service from Tom helping me to choose walking boots and walking stick.

Réponse de Blacks - Lincoln
Really helpful service from Tom when searching for lightweight, waterproof walking boots.

Réponse de Blacks - Lincoln
Tom was helpful, patient and professional. Great service.
Alan

Réponse de Blacks - Lincoln

Réponse de Blacks - Lincoln
Tom was was very helpful, patient, polite and professional. Got 4 different boots out for me in two sizes and assisted me to choose right size, shape and material for my feet and my hiking needs. AI can never replace kindness of a human. Thank you. I'll be definitely coming back!

Réponse de Blacks - Lincoln
Knowledgeable and friendly staff. Good product at competitive price.

Réponse de Blacks - Lincoln
Great personal expert service ensuring you purchase the right walking shoe to suit your needs. Tom took his time to explain all the pros & cons ensuring the best most comfortable fit for me. Nothing was too much trouble & his expert advice was very much appreciated. Excellent service Tom thank you .

Réponse de Blacks - Lincoln
Delightful staff, really helpful and engaging. The range and price of items is great.

Réponse de Blacks - Lincoln
Tom was really helpful and knowledgeable about the fit of the different shoes. He engaged us in appropriate conversation and was very pleasant.

Réponse de Blacks - Lincoln
Had to buy a pair of walking shoes due going away in a few days and premature failure of another pair which were v expensive.
Tom was a great help in sorting me out with new shoes and very professional. Would definitely recommend this branch.

Réponse de Blacks - Lincoln
Fantastic service from Michael who helped me to pick the perfect shoe for me and was patient, cheerful and professional throughout (despite me making him run to the back for new sizes 1000 times!)
Thoroughly recommend this store particularly if, like me, you're not 100% sure on everything outdoors.

Réponse de Blacks - Lincoln
I visited the Lincoln branch today. Michael was patient, knowledgeable and kind when he helped me to choose a new backpack. Nothing was too much trouble and I felt confident in my eventual choice.

Réponse de Blacks - Lincoln
Excellent service from Michael. Helpful, knowledgeable, friendly yet professional. A refreshing change in a time when service appears to be a dirty word. Helped me refine my choice of footwear and I walked away a happy Hector. Recommend Blacks Lincoln for choice.

Réponse de Blacks - Lincoln
Michael was excellent at helping me to buy the correct footwear. I had almost given up on being able to purchase a pair of walking shoes after trying other outlets where the attitude was more or less take what we have, not what would be best for me. A refreshing change of attitude delivered with humour!

Réponse de Blacks - Lincoln
With a trip up ben Nevis planned for August, and knowing I'm not massively experienced at climbing I needed a lot of help getting the right gear for the trip, luckily one of your amazing workers Jess kindly took me through all the necessary things I would need for the journey and and detailed why each piece is good, which gave me a clear understanding of what to get!! Would absolutely recommend her assistance to anyone looking to go on a hike!

Réponse de Blacks - Lincoln
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.