Blacks - Meadowhall Avis 

87
TrustScore 5 sur 5

4,8

Meadowhall Shopping Centre, 2 The Arcade, S9 1EH Sheffield, England, GB


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Lisez les avis des autres

Noté 1 sur 5 étoiles

The returns process was horrendous. I had to visit the store 3 times to obtain a refund. On the 3rd occasion the store advertised that they opened at 9am but didn’t open actually open until 10:23 that... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Kasper did a great job helping me pick out the right shoes for my next mountaineering trip. Kasper helped me with specialized knowledge and an objective view on the shoes. I'll definitely be back f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

How refreshing to walk into a shop to buy walking shoes and to find staff who are there, so helpful, and also extremely knowledgeable! Alex couldn’t have been better, recommending which brand would pr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went into the shop in Meadowhall to buy some shoes. While my size was not available in store (I'm a 13/14) a very knowledgeable salesman spent time with me advising on what would be ideal and I was... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements et d'articles de plein air
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de sacs et de valises
  4. Magasin de matériel de camping
  5. Magasin d'articles de course à pied
  6. Magasin de chaussures

À propos de Blacks - Meadowhall

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.

Contact us via Customer Care

Coordonnées de contact

  • Meadowhall Shopping Centre, 2 The Arcade, S9 1EH, Sheffield, England, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

87 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(87)

3 522 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Kasper did a great job helping me pick…

Kasper did a great job helping me pick out the right shoes for my next mountaineering trip. Kasper helped me with specialized knowledge and an objective view on the shoes.

I'll definitely be back for more gear! 🤙

22 août 2026
Avis spontané
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Réponse de Blacks - Meadowhall

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Blacks Customer Care Team

Noté 1 sur 5 étoiles

The returns process was horrendous

The returns process was horrendous. I had to visit the store 3 times to obtain a refund. On the 3rd occasion the store advertised that they opened at 9am but didn’t open actually open until 10:23 that day. Really poor experience in total 3 journeys to store and 5 hours of time!! What a waste of life!!

6 août 2026
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Réponse de Blacks - Meadowhall

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at blacks.co.uk/customer-care/contact-us

Thanks again for your time,
Blacks Customer Care Team

Noté 5 sur 5 étoiles

Great product at really good sale…

Great product at really good sale price. Clear communication and really good service from staff at Meadowhall store when I collected them

7 août 2026
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Réponse de Blacks - Meadowhall

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Blacks Customer Care Team

Noté 5 sur 5 étoiles

Good range & staff

Good range of shoes.
Staff friendly and knowledgeable(Alex in particular).
Great overall experience.

21 août 2026
Avis spontané
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Réponse de Blacks - Meadowhall

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Noté 5 sur 5 étoiles

Excellent advice from Meadowhall

I went into the shop in Meadowhall to buy some shoes. While my size was not available in store (I'm a 13/14) a very knowledgeable salesman spent time with me advising on what would be ideal and I was able to order them online. They arrived, they fit and I'm very happy with them.

12 août 2026
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Réponse de Blacks - Meadowhall

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Blacks Customer Care Team

Noté 5 sur 5 étoiles

Good customer service.

Good customer service from Lisa who helped re choosing and purchasing walking boots.

19 août 2026
Avis spontané
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Réponse de Blacks - Meadowhall

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Blacks Customer Care Team

Noté 5 sur 5 étoiles

Great experience

The staff were great. Alex really helped us, recommending and guiding us based on our specific needs. Fantastic service by Alex, highly recommend the shop.

13 août 2026
Avis spontané
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Réponse de Blacks - Meadowhall

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Blacks Customer Care Team

Noté 5 sur 5 étoiles

Osprey bag

Went in today to get an osprey bag, with the help of lisa I found the perfect one for my trip. Lovely lady, extremely helpful.

12 août 2026
Avis spontané
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Réponse de Blacks - Meadowhall

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Blacks Customer Care Team

Noté 5 sur 5 étoiles

Really good and helpful staff all…

Really good and helpful staff all round.
Lisa was great.

11 août 2026
Avis spontané
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Réponse de Blacks - Meadowhall

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Blacks Customer Care Team

Noté 5 sur 5 étoiles

I experienced excellent customer service.…

I bought two pairs of Merrell trainers from Blacks Meadowhall store on 4/8/26. The assistant who helped me was Alex. He was attentive, patient and professional. He was friendly and welcoming and did not rush me. He is very knowledgeable about Merrell shoes. It's difficult for me to get shoes to fit me, having one foot bigger than the other, but Alex made it a very pleasant experience for me. Thank you!

4 août 2026
Avis spontané
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Réponse de Blacks - Meadowhall

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Blacks Customer Care Team

Noté 5 sur 5 étoiles

Alex was extremely helpful and…

Alex was extremely helpful and knowledgeable about the shoes we were interested in buying. He took time to explain about the products and help us make the right decision. Thank you!

9 août 2026
Avis spontané
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Réponse de Blacks - Meadowhall

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Noté 5 sur 5 étoiles

Brilliant service from Blacks Meadowhall.

Absolutely brilliant service the wife needed some new hiking shoes, Alex was professional, courteous and very friendly highly knowledgeable.
I would highly recommend this store thank you for a great experience.

6 août 2026
Avis spontané
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Réponse de Blacks - Meadowhall

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Blacks Customer Care Team

Noté 5 sur 5 étoiles

Recently purchased a pair of walking…

Recently purchased a pair of walking trainers from Blacks in Meadowhall. Peter was very friendly and helpful. He gave very good advice in helping me choose my shoes.
I would also like to mention Olivia who served my wife on another occasion. She was extremely patient and helpful to my wife when she tried on trainers. We did not buy on that occasion, but the excellent customer experience means we will return to the store.

3 août 2026
Avis spontané
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Réponse de Blacks - Meadowhall

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Blacks Customer Care Team

Noté 5 sur 5 étoiles

Couldn’t recommend highly enough

How refreshing to walk into a shop to buy walking shoes and to find staff who are there, so helpful, and also extremely knowledgeable! Alex couldn’t have been better, recommending which brand would probably suit my foot type better (and why) and even which particular shoe. A really friendly and super helpful person. Couldn’t recommend highly enough.

4 août 2026
Avis spontané
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Réponse de Blacks - Meadowhall

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Noté 5 sur 5 étoiles

Great assistance from Peter at Blacks Meadowhall

I was well looked after by Peter in the meadowhall store., I bought several items including t-shirts, backpack, shorts and 2pairs walking trousers.
Peter was very knowledgeable and offered good advice., It was refreshing to get expert tips and suggestions in this day and age.

27 juillet 2026
Avis spontané
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Réponse de Blacks - Meadowhall

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Noté 5 sur 5 étoiles

Peter gave me and my partner great service

Peter gave me and my partner great support and service highly recommend visiting this store

29 juillet 2026
Avis spontané
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Réponse de Blacks - Meadowhall

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Blacks Customer Care Team

Noté 5 sur 5 étoiles

A very personal service from Alex

A very personal service from Alex, who offered some great advice regarding hiking boots and other equipment.

24 juillet 2026
Avis spontané
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Réponse de Blacks - Meadowhall

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Noté 5 sur 5 étoiles

Helpful & knowledgeable

Two really positive experiences at Blacks while shopping for birthday gifts as well as an outdoors trip to Scotland. The staff particularly, Ellie were so helpful & knowledgeable. The range of equipment & clothing met our needs. Very happy to recommend this shop if needing outdoors clothing or equipment.

14 juillet 2026
Avis spontané
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Réponse de Blacks - Meadowhall

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Blacks Customer Care Team

Noté 5 sur 5 étoiles

I bought some walking shoes online that…

I bought some walking shoes online that were, unfortunately, too small. I visited the Meadowhall store who were more than happy to help. I received a full refund and bought a replacement pair in store. I would like to personally thank Josh for his time and patience while I tried numerous pairs in numerous sizes, he was only too happy to ensure I left with the pair that was right for me.

16 juillet 2026
Avis spontané
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Réponse de Blacks - Meadowhall

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Blacks Customer Care Team

Noté 5 sur 5 étoiles

Lovely staff

We where helped by a lovely gentleman called Alex on picking some day bags for our next walk. Very knowledgeable and a great laugh. Also Peter on the till was very kind and gave me an opportunity to promote my fundraising walk up Mount Kilimanjaro with Meningitis Research Foundation.

16 juillet 2026
Avis spontané
Logo de Blacks - Meadowhall

Réponse de Blacks - Meadowhall

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

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