The returns process was horrendous. I had to visit the store 3 times to obtain a refund. On the 3rd occasion the store advertised that they opened at 9am but didn’t open actually open until 10:23 that... Voir plus
L'entreprise a répondu
Meadowhall Shopping Centre, 2 The Arcade, S9 1EH Sheffield, England, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
The returns process was horrendous. I had to visit the store 3 times to obtain a refund. On the 3rd occasion the store advertised that they opened at 9am but didn’t open actually open until 10:23 that... Voir plus
L'entreprise a répondu
Kasper did a great job helping me pick out the right shoes for my next mountaineering trip. Kasper helped me with specialized knowledge and an objective view on the shoes. I'll definitely be back f... Voir plus
L'entreprise a répondu
How refreshing to walk into a shop to buy walking shoes and to find staff who are there, so helpful, and also extremely knowledgeable! Alex couldn’t have been better, recommending which brand would pr... Voir plus
L'entreprise a répondu
I went into the shop in Meadowhall to buy some shoes. While my size was not available in store (I'm a 13/14) a very knowledgeable salesman spent time with me advising on what would be ideal and I was... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Meadowhall Shopping Centre, 2 The Arcade, S9 1EH, Sheffield, England, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Kasper did a great job helping me pick out the right shoes for my next mountaineering trip. Kasper helped me with specialized knowledge and an objective view on the shoes.
I'll definitely be back for more gear! 🤙

Réponse de Blacks - Meadowhall
The returns process was horrendous. I had to visit the store 3 times to obtain a refund. On the 3rd occasion the store advertised that they opened at 9am but didn’t open actually open until 10:23 that day. Really poor experience in total 3 journeys to store and 5 hours of time!! What a waste of life!!

Réponse de Blacks - Meadowhall
Great product at really good sale price. Clear communication and really good service from staff at Meadowhall store when I collected them

Réponse de Blacks - Meadowhall
Good range of shoes.
Staff friendly and knowledgeable(Alex in particular).
Great overall experience.

Réponse de Blacks - Meadowhall
I went into the shop in Meadowhall to buy some shoes. While my size was not available in store (I'm a 13/14) a very knowledgeable salesman spent time with me advising on what would be ideal and I was able to order them online. They arrived, they fit and I'm very happy with them.

Réponse de Blacks - Meadowhall
Good customer service from Lisa who helped re choosing and purchasing walking boots.

Réponse de Blacks - Meadowhall
The staff were great. Alex really helped us, recommending and guiding us based on our specific needs. Fantastic service by Alex, highly recommend the shop.

Réponse de Blacks - Meadowhall
Went in today to get an osprey bag, with the help of lisa I found the perfect one for my trip. Lovely lady, extremely helpful.

Réponse de Blacks - Meadowhall
Really good and helpful staff all round.
Lisa was great.

Réponse de Blacks - Meadowhall
I bought two pairs of Merrell trainers from Blacks Meadowhall store on 4/8/26. The assistant who helped me was Alex. He was attentive, patient and professional. He was friendly and welcoming and did not rush me. He is very knowledgeable about Merrell shoes. It's difficult for me to get shoes to fit me, having one foot bigger than the other, but Alex made it a very pleasant experience for me. Thank you!

Réponse de Blacks - Meadowhall
Alex was extremely helpful and knowledgeable about the shoes we were interested in buying. He took time to explain about the products and help us make the right decision. Thank you!

Réponse de Blacks - Meadowhall
Absolutely brilliant service the wife needed some new hiking shoes, Alex was professional, courteous and very friendly highly knowledgeable.
I would highly recommend this store thank you for a great experience.

Réponse de Blacks - Meadowhall
Recently purchased a pair of walking trainers from Blacks in Meadowhall. Peter was very friendly and helpful. He gave very good advice in helping me choose my shoes.
I would also like to mention Olivia who served my wife on another occasion. She was extremely patient and helpful to my wife when she tried on trainers. We did not buy on that occasion, but the excellent customer experience means we will return to the store.

Réponse de Blacks - Meadowhall
How refreshing to walk into a shop to buy walking shoes and to find staff who are there, so helpful, and also extremely knowledgeable! Alex couldn’t have been better, recommending which brand would probably suit my foot type better (and why) and even which particular shoe. A really friendly and super helpful person. Couldn’t recommend highly enough.

Réponse de Blacks - Meadowhall
I was well looked after by Peter in the meadowhall store., I bought several items including t-shirts, backpack, shorts and 2pairs walking trousers.
Peter was very knowledgeable and offered good advice., It was refreshing to get expert tips and suggestions in this day and age.

Réponse de Blacks - Meadowhall
Peter gave me and my partner great support and service highly recommend visiting this store

Réponse de Blacks - Meadowhall
A very personal service from Alex, who offered some great advice regarding hiking boots and other equipment.

Réponse de Blacks - Meadowhall
Two really positive experiences at Blacks while shopping for birthday gifts as well as an outdoors trip to Scotland. The staff particularly, Ellie were so helpful & knowledgeable. The range of equipment & clothing met our needs. Very happy to recommend this shop if needing outdoors clothing or equipment.

Réponse de Blacks - Meadowhall
I bought some walking shoes online that were, unfortunately, too small. I visited the Meadowhall store who were more than happy to help. I received a full refund and bought a replacement pair in store. I would like to personally thank Josh for his time and patience while I tried numerous pairs in numerous sizes, he was only too happy to ensure I left with the pair that was right for me.

Réponse de Blacks - Meadowhall
We where helped by a lovely gentleman called Alex on picking some day bags for our next walk. Very knowledgeable and a great laugh. Also Peter on the till was very kind and gave me an opportunity to promote my fundraising walk up Mount Kilimanjaro with Meningitis Research Foundation.

Réponse de Blacks - Meadowhall
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.