Blacks - Meadowhall Avis 

87
TrustScore 5 sur 5

4,8

Meadowhall Shopping Centre, 2 The Arcade, S9 1EH Sheffield, England, GB


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Lisez les avis des autres

Noté 1 sur 5 étoiles

The returns process was horrendous. I had to visit the store 3 times to obtain a refund. On the 3rd occasion the store advertised that they opened at 9am but didn’t open actually open until 10:23 that... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Kasper did a great job helping me pick out the right shoes for my next mountaineering trip. Kasper helped me with specialized knowledge and an objective view on the shoes. I'll definitely be back f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

How refreshing to walk into a shop to buy walking shoes and to find staff who are there, so helpful, and also extremely knowledgeable! Alex couldn’t have been better, recommending which brand would pr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went into the shop in Meadowhall to buy some shoes. While my size was not available in store (I'm a 13/14) a very knowledgeable salesman spent time with me advising on what would be ideal and I was... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements et d'articles de plein air
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de sacs et de valises
  4. Magasin de matériel de camping
  5. Magasin d'articles de course à pied
  6. Magasin de chaussures

À propos de Blacks - Meadowhall

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.

Contact us via Customer Care

Coordonnées de contact

  • Meadowhall Shopping Centre, 2 The Arcade, S9 1EH, Sheffield, England, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

87 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(87)

3 522 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I bought some Merrill trainers today…

I bought some Merrill trainers today because of Alex’s who’s help was excellent!

23 avril 2026
Avis spontané
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Réponse de Blacks - Meadowhall

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Blacks Customer Care Team

Noté 5 sur 5 étoiles

Scott was extremely helpful!

Scott was extremely helpful!

22 avril 2026
Avis spontané
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Réponse de Blacks - Meadowhall

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Blacks Customer Care Team

Noté 5 sur 5 étoiles

Ellie was extremely helpfull and talked…

Ellie was extremely helpfull and talked me through any issues i had.

9 avril 2026
Avis spontané
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Réponse de Blacks - Meadowhall

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Blacks Customer Care Team

Noté 5 sur 5 étoiles

Sheila was absolutely wonderful today…

Sheila was absolutely wonderful today at blacks in Meadowhall, Sheffield. Very attentive and excellent customer service

7 avril 2026
Avis spontané
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Réponse de Blacks - Meadowhall

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Blacks Customer Care Team

Noté 5 sur 5 étoiles

Alex was incredibly helpful and happy…

Alex was incredibly helpful and happy to answer all of our questions!

29 mars 2026
Avis spontané
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Réponse de Blacks - Meadowhall

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Blacks Customer Care Team

Noté 5 sur 5 étoiles

Fabulous customer service

Visited Blacks at Meadowhall on Easter Saturday to buy new walking shoes and Garmin. Served by Rhyas who spent time to explain benefits of both products, he was very knowledgeable and patient whilst I tried on both the Berghaus and Altra walking shoes as I am taking part in various Ultra distance hikes. Did not feel rushed in my decision making. The Garmin I wanted was the last one on display, again Rhyas explained benefits of model and took time to understand my requirements. Even though I had to pop back a short time later to collect the Garmin (once it came off display) all the staff who we came into contact with were friendly, knowledgeable and polite. I cannot recommend Blacks in Meadowhall enough!

4 avril 2026
Avis spontané
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Réponse de Blacks - Meadowhall

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Blacks Customer Care Team

Noté 5 sur 5 étoiles

A big thank you to Alex.

Alex was very helpful today. We needed some advice about walking shoes for my husband. He is very knowledgeable about the products available. We are very happy with our purchase.

4 avril 2026
Avis spontané
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Réponse de Blacks - Meadowhall

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Blacks Customer Care Team

Noté 5 sur 5 étoiles

Alex was really great and…

Alex was really great and knowledgeable. I was needing some walking boots and he knew exactly what to get. He explained the qualities and differences of the boots I was looking at, so I understood which would be best for long hikes. Really, really great!

3 avril 2026
Avis spontané
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Réponse de Blacks - Meadowhall

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Noté 5 sur 5 étoiles

The revised layout of the store is much…

The revised layout of the store is much better with a good choice of products. Staff welcoming and helpful.

28 mars 2026
Avis spontané
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Réponse de Blacks - Meadowhall

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Blacks Customer Care Team

Noté 5 sur 5 étoiles

Friendly and knowledgeable staff

Wanted to buy a Gortex jacket but unsure regarding best brand etc. Many thanks to both Malin and Rhyas who were both very helpful. I didn't feel under any pressure to buy - quite the opposite in fact. It was more 'take your time and be happy with your purchase'. I was impressed with the quality of advice offered by Rhyas. Many thanks.

26 mars 2026
Avis spontané
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Réponse de Blacks - Meadowhall

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Blacks Customer Care Team

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service. Very friendly staff.
Scott was great and helped me with a question I had. Thanks again.

27 mars 2026
Avis spontané
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Réponse de Blacks - Meadowhall

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Blacks Customer Care Team

Noté 5 sur 5 étoiles

Called in today looking for a pair of…

Called in today looking for a pair of boots, tried a pair of burghaus on first then a few more , josh was very good and didnt mind keep getting me the different boots to try on, in the end i went with the first pair i tried 😁 nice shop, lovely staff

27 mars 2026
Avis spontané
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Réponse de Blacks - Meadowhall

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Blacks Customer Care Team

Noté 5 sur 5 étoiles

Knowledgeable staff member Alex

Knowledgeable staff member, Alex, friendly and great service.

26 mars 2026
Avis spontané
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Réponse de Blacks - Meadowhall

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Noté 5 sur 5 étoiles

Olivia was superb at assisting me with…

Olivia was superb at assisting me with my waking shoes

23 mars 2026
Avis spontané
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Réponse de Blacks - Meadowhall

Thanks for giving us a 5 star review.

It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Blacks Customer Care Team

Noté 5 sur 5 étoiles

Staff were on hand helpful and polite

Staff in particular Sheila, were on hand helpful and polite. The store had a good selection of items which were competitively priced.

23 mars 2026
Avis spontané
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Réponse de Blacks - Meadowhall

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Blacks Customer Care Team

Noté 5 sur 5 étoiles

Fantastic Service

Fantastic Service, particularly Alex really help with advice with buying some new shoes

20 mars 2026
Avis spontané
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Réponse de Blacks - Meadowhall

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Blacks Customer Care Team

Noté 5 sur 5 étoiles

Rhyas is the diamond of this shop

Rhyas was incredible help! Extremely knowledgeable about the stock and friendly with his advice. He was perfect help for us buying a new raincoat that was appropriate for our hikes without breaking the bank. Would probably have browsed and got scared by the choice without him. A total angel!

19 mars 2026
Avis spontané
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Réponse de Blacks - Meadowhall

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Blacks Customer Care Team

Noté 5 sur 5 étoiles

What delightful staff

What delightful staff. Sheila, who assisted me, couldn’t have been more helpful. I’m unable to get down to the lower shelves but she happily went through the stack until she had found my size. The shop is very welcoming and relaxed and I shall be very happy to frequent it for any future purchases.
Thank you helping me with the t-shirts.

18 mars 2026
Avis spontané
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Réponse de Blacks - Meadowhall

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Blacks Customer Care Team

Noté 5 sur 5 étoiles

The shop assistant lisa was absolutely…

The shop assistant lisa was absolutely brilliant. She was so helpful . Really pliot.
Couldn't help me enough. Got out different sizes different styles , didn't rush me she was so nice

19 mars 2026
Avis spontané
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Réponse de Blacks - Meadowhall

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Blacks Customer Care Team

Noté 5 sur 5 étoiles

Rhyas was one of the best store…

Rhyas was one of the best store assistant that I have had to deal with in a long time he was very helpful from the beginning new all about the footwear i was looking for and he finally found me just what it was I needing. What a fine young man and a good salesman to boot PKR

16 mars 2026
Avis spontané
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Réponse de Blacks - Meadowhall

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Blacks Customer Care Team

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