I only ever needed to purchase 1 item from this company and didn’t want to set up a customer account. Guest checked out which has now led to them refusing point blank to issue me a VAT invoice for my... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Truly useless customer service Initially, set up account, they need a certificate from me which I have emailed to about 5 different address as advised by Customer Svs. All bounce back no longer in u... Voir plus
L'entreprise a répondu
There was some little issues. The website isn’t very intuitive and but after a phone conversation with Martin he sorted everything out. I couldn’t order my first bottles online and couldn’t get my 50%... Voir plus
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We visited the Cannock branch on Friday as I needed two drill bits, but unfortunately, they were out of stock. However, the Wolverhampton branch had them available. Erika kindly offered to have them... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de gaz industriels
- aussi dans
- Compagnie gazière
- Fournisseur d'hélium
- Fournisseur de bouteilles de gaz
- Fournisseur de gaz pour le soudage
À propos de BOC Gases
Écrit par l'entreprise
BOC are the UK and Ireland's leading provider of industrial, medical and special gases, our products play an essential role in an enormous range of industries. For over 135 years, we've partnered with businesses like yours to help you deliver quality products and services that keep your customers thriving.
Reliability. Guaranteed.Our superior supply security ensures you can relax knowing you’re covered. With our presence across the UK & Ireland, numerous production facilities and reliable transport fleet, we can deliver anywhere in the country. Plus, with over 50 Gas & Gear stores and 300 agents stocking the highest-quality gas and equipment, you’re always close to BOC.
Range. Unrivalled.We have the largest range of gases, equipment and applications available across the UK and Ireland, from the day-to-day welding gases to our 15,000 strong range of special mix gases. You can have the confidence to know we’ve got what you need, whenever you need it; delivered nationally or collected locally.
Safety. First.Our number one priority is safety. We are committed to maintaining the highest standards of safety and environmental performance through continual investment in training and processes, ensuring our people have the knowledge, skills and tools they need to deliver the highest standards of compliance.
Quality. Assured.We are dedicated to advancing our products, driving innovation and equipping our team with deep industry expertise. We continually invest in and enhance our procedures to provide the best results. Being regulated, certified and compliant at every level, ensures we constantly deliver to the highest standards.
Find easily searchable, helpful articles, guides, frequently asked questions and ways to contact us at our help centre.
BOC help centreCoordonnées de contact
Forge, 43 Church Street West, GU21 6HT, Woking, Royaume-Uni
- feedbackteam@boc.com
- www.boconline.co.uk
3,8
Bien
601 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
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Réponse de BOC Gases
Good Morning David,
Thank you for your feedback. I am delighted your experience with BOC was such a positive one.
Kind Regards,
Lisa.
BOC Customer Service Team.
Great customer service from delivery staff every time
The cylinder & cryogenic gas delivery staff are excellent, professional and helpful - delivering above and beyond every time.
22 août 2025
Réponse de BOC Gases
Good afternoon Michael, many thanks for your comments I am pleased to hear your experienced are so positive. Your feedback is greatly appreciated.
Best Regards
BOC Customer Services
Quick service
4 septembre 2025
Réponse de BOC Gases
Good Morning Shanilka,
Thank you for your comments. Telling us of your positive experience is very much appreciated.
Kind regards,
Lisa.
BOC Customer Service Team.
Réponse de BOC Gases
Good Morning Kelly,
Thank you for taking the time to leave us a lovely review, it is very much appreciated.
Kind regards,
Lisa.
BOC Customer Service Team.
38 years and still counting
My connection with BOC as a customer goes back 38 years, never had any problems.
4 septembre 2025
Réponse de BOC Gases
Good morning Stuart, it's really good to hear you have experienced such great experiences over such an extended period, your customer and comments are greatly appreciated.
Best Regards
BOC Customer Services
Réponse de BOC Gases
Good afternoon Chris, thank you for the positive feedback. Your comments are appreciated.
Best Regards
BOC Customer Services
Réponse de BOC Gases
Good afternoon Charles, thank you for the positive feedback. Your comments are appreciated.
Best Regards
BOC Customer Services
Easy to reorder O2 tanks via their…
Easy to reorder O2 tanks via their website. Delivered as promised with notification of exact timing.
8 juillet 2025
Réponse de BOC Gases
Good afternoon, many thanks for your positive feedback. Your comments are very much appreciated.
Best Regards
BOC Customer Services
Réponse de BOC Gases
Good afternoon Damien, many thanks for taking the time to leave feedback. It is pleasing to hear you had such a positive experience.
Best Regards
BOC Customer Services
Réponse de BOC Gases
Many thanks for taking the time to leave feedback Derek. I am pleased to hear you had a positive experience. Your comments are appreciated.
Best Regards
BOC Customer Services
The staff at BOC are very professional…
The staff at BOC are very professional and friendly always there to help and answers any questions you may have
21 août 2025
Réponse de BOC Gases
Good morning Adam, many thanks for taking the time to leave such positive feedback. Your comments are very much appreciated.
Best Regards
BOC Customer Services
The customer experience I received from…
The customer experience I received from Gary Jenkins in your Reading store was exceptional. We were in a situation where we had no gas due to a leakage. Gary stayed behind after closing to welcome me and gave me the bottle required in a friendly, cheery and efficient way. He was exceptional.
19 août 2025
Avis spontané
Réponse de BOC Gases
Good Afternoon Graham,
Thank you for this amazing review. I have passed your comments on to Gary's Manager to feed back.
Kind regards,
Lisa.
BOC Customer Service Team.
Messaged as instructed and delivery…
Messaged as instructed and delivery when stated. Driver helpful.
23 juillet 2025
Réponse de BOC Gases
Good Morning Elizabeth,
Many thanks for your feedback, your comments are appreciated. It's good to hear you had such a positive experience.
Kind regards,
Lisa.
BOC Customer Service Team.
Réponse de BOC Gases
Good Morning Dave,
Thank you for your comments. Telling us of your positive experience is very much appreciated.
Kind regards,
Lisa.
BOC Customer Service Team.
LEE Lee and Lee again
LEE Lee and Lee again, he was so helpful so kind and knowledgeable
Thank you again for all your hard work and effort sourcing the right Gas for me
13 août 2025
Réponse de BOC Gases
Good Morning Cassandra,
Thank you for your fantastic review, I have passed your thanks on to Lee who I am sure will appreciate your comments.
Kind regards,
Lisa.
BOC Customer Service.
Réponse de BOC Gases
Morning Geoffrey, many thanks for taking the time to leave your feedback; your comments are appreciated.
Best Regards
BOC Customer Services
Colin From Pool , Redruth, Cornwall
Excellent Service always so so helpful and friendly , and always answers all my questions , nothing is to much trouble , goes above and beyond .
27 juillet 2025
Réponse de BOC Gases
Good morning Miranda, many thanks for your feedback; it is good to hear you had such a positive experience. Your comments are much appreciated.
Best Regards
BOC Customer Services
When I went to the supplier they were…
When I went to the supplier they were always helpful and and quick
11 juin 2025
Réponse de BOC Gases
Good morning,
many thanks for your feedback. Your comments are very much appreciated.
Best Regards
BOC Customer Services
good service
28 juillet 2025
Réponse de BOC Gases
Good morning Paul, thank you for your comments. Telling us of your positive experience is very much appreciated.
Best Regards
BOC Customer Services
Easy ordering online
Easy ordering online , quick delivery dates when ordering always deliver on time
13 août 2025
Réponse de BOC Gases
Morning Julie, I'm happy to hear you had such a positive experience. Taking the time to leave your feedback is greatly appreciated.
Best Regards
BOC Customer Services
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