Bolt Burdon Kemp Avis 

17
•
TrustScore 4 sur 5

3,9

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À propos de l'entreprise

  1. Cabinet d'avocats
  2. Avocat spécialisé en dommages corporels
  3. Services juridiques

Écrit par l'entreprise

Bolt Burdon Kemp is a leading firm of solicitors for serious injury claims. We represent clients across the country in their claims for compensation after being involved in an accident, suffering medical negligence or having experienced abuse. See how we can help you.


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3,9

Bien

TrustScore 4 sur 5

17 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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3,9

Tous les avis

(17)

5 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Ahmed al-Nahas

Ahmed al-Nahas, Head of the Military team at BBK gave me an incredibly helpful review of my potential case by phone. He understood the issues presented exactly as I had hoped and deepened my understanding of the landscape and the intricacies surrounding personal injury and the military.

I would not hesitate to engage Mr Al-Nahhas at BBK, should it be so required, and I would be prepared to recommend him to others who may require these services.

2 juin 2026
Avis spontané
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Réponse de Bolt Burdon Kemp

Dear Tommy

Thank you for taking the time to leave such a thoughtful review.

We're delighted to hear that Ahmed was able to provide you with a clear and helpful assessment of your potential case. We know that navigating personal injury matters, particularly those involving military service, can be complex, so it's encouraging to hear that his advice helped deepen your understanding of the issues involved.

Thank you for your recommendation and kind feedback. We will be sure to pass your comments on to Ahmed.

Kind regards,

Bolt Burdon Kemp

Noté 1 sur 5 étoiles

incapable of getting pass the first…

incapable of getting pass the first hurdle due to incompetence do not bother only like taking on claims worthy of 100,000 plus

24 juillet 2026
Avis spontané
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Réponse de Bolt Burdon Kemp

Dear David,

Thank you for taking the time to share your experience. We would like the opportunity to look into the concerns you have raised. Unfortunately, we have been unable to identify your enquiry from the information provided in your review.

We take feedback like this extremely seriously. We’d welcome the opportunity to speak to you and ensure your concerns are properly addressed if you’d be open to this. Please contact Jonathan Wheeler, our Managing Partner, at jonathanwheeler@bbkllp.co.uk.

We wish you all the best.

Bolt Burdon Kemp

Noté 5 sur 5 étoiles

Spinal injury claim

Spinal injury claim: Alex and her team were very professional and supportive from the beginning of my claim through to its conclusion. My case was extremely complex, with many financial and legal obstacles arising along the way. Despite these challenges, BBK remained committed throughout, seeing the matter through when other firms may have given up. After six years of hard work and dedication, they achieved an excellent result for me.

25 janvier 2026
Avis spontané
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Réponse de Bolt Burdon Kemp

Dear Vera

Thank you so much for sharing your feedback. We’re delighted that Alex and her team were able to support you through such a complex spinal injury claim. We always fight to secure justice for our clients and we're very thrilled that the persistence and commitment from Alex and her team helped deliver an excellent outcome for you.

Thank you for the trust you placed in BBK during the past six years.

We wish you all the very best for the future.

Bolt Burdon Kemp

Noté 5 sur 5 étoiles

Changed my life

Changed my life. 36 years on and they still managed to get me restitution. Thanks BBK.

24 décembre 2025
Avis spontané
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Réponse de Bolt Burdon Kemp

Dear Simon,

Thank you so much for sharing your experience. We’re thrilled to hear that we were able to make such a meaningful difference for you.

We wish you all the best for the future.

Kind regards,
Bolt Burdon Kemp

Noté 5 sur 5 étoiles

Welcome advice for a Military Veteran.

The person I spoke to provided me accurate and honest advice, specific to my situation, which enabled me to make an informed an informed decision. As a service veteran, its easy to feel like society overlooks you, but Bolt Burdon Kemp really made me feel like they cared about my issues. Thank you so much.

21 octobre 2025
Avis spontané
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Réponse de Bolt Burdon Kemp

Hi Thomas,

Thank you very much for your review. We are delighted to hear that our advice enabled you to make an informed decision. Our Military team understand the unique challenges faced by veterans and are committed to offering honest, expert guidance to everyone who contacts us for help.

We wish you all the best for the future.

Kind regards,
Bolt Burdon Kemp

Noté 2 sur 5 étoiles

Experiance



It is Fair, to say

This company, dont really show professionlisim as Claimed by them-selvs.
Also A Little Harsh,& abrupt when, replying to an out-come for a charity grant request.

"Dear A***
"The Grant Committee met to discuss your application.
I am afraid to advise that the application was unsuccessful.
"Unfortunately we receive so many applications we are unable to help everyone."

They have no idea, what it would of meant, to recieve anything, to help

"I am sorry to be the bearer of bad news." (Lol) my reaction... not very professional any how

I wish you all the best-

-Kind regards."

I base my exsperiance, with b.b.k,
as un-professional, unfortunately
& extreamly Not true to thier word.
I also applied for a grant as well, A llegal medicle but there was another issue, of abuse- to claim.
This was turned around broken down and made into something else-

That's Fine. I know better next time.
Where there is trust pilot for company's, I'm sure there's a horrible birds nest, for potential clients, who give non-positive, reviews- but if there is importance then it should be said-

Regards to many others... who end up loosing so much energy, just throwing away trust, into the wrong companys- When, I guess. Push n shove, we could do something ourselves.... but then you have just being the average plaine Jane, to be used as an excuse, to be knocked back.

With Regards.
Ms Anon.

2 septembre 2025
Avis spontané
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Réponse de Bolt Burdon Kemp

Dear Ms Anon

We're sorry to hear you are unhappy with your experiences with Bolt Burdon Kemp.

Our Grant Committee reviews applications carefully and makes decisions based on a range of criteria. We aim to communicate decisions clearly and consistently to all applicants.

Regarding your legal enquiry, we’re sorry to hear that our interpretation of your case didn’t align with your expectations. We always strive to assess each matter thoroughly and in accordance with the information provided.

We wish you the best in your future endeavours.

Kind regards
Bolt Burdon Kemp

Noté 5 sur 5 étoiles

The right firm for the job

I contacted several so-called Army specialist solicitors, but most of them fobbed me off or didn’t seem to care. Then I found Natasha — and straight away, she had the answers that no one else wanted to give me.

I was shot in Afghanistan and have completed five tours, so I know what it's like to face real challenges. Natasha, being ex-Forces herself, immediately put my mind at ease. She understood me without me having to explain everything.

She’s firm, no-nonsense, and exactly the kind of person you want in your corner. If I had to go into battle again, I’d take her with me — no question.

1 septembre 2025
Avis spontané
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Réponse de Bolt Burdon Kemp

Dear Vince

Thank you for taking the time to share your experience.

We’re very pleased that Natasha was able to support you. Her military background offers real and genuine understanding of the challenges faced by our clients who have served.

At Bolt Burdon Kemp, we’re committed to providing honest, expert advice to every client who contacts us for help.

We wish you all the best for the future.

Bolt Burdon Kemp

Noté 5 sur 5 étoiles

Outstanding help from Ahmed Al‑Nahhas

Outstanding help from Ahmed Al‑Nahhas. Second to none he is not primarily interested in your money he called me and helped me for free initially with numerous bits of advice and the key being he did not mix me up with law jargon !

He broke everything down and took time to explain options with commendable empathy and compassion.

I cannot recommend this man enough his primary thought was for my well being and not to make money for himself it was super inpressive the service that he provided me over a 30 minute free telephone conversation I cannot recommend this man highly enough to anyone who is looking at a lawyer please look no further than this review. The initial consultation is free so you have nothing to lose and potentially everything to gain.

30 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Outstanding advice and help from Ahmed…

Outstanding advice and help from Ahmed Al‑Nahhas. Thank you for everything and I really appreciate your honest advice and suggestions to my military claim. Do not hesitate to contact this company for help they are genuinely interested and show empathy to your situation. Thank you for everything.

24 juillet 2025
Avis spontané
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Réponse de Bolt Burdon Kemp

Dear Jason,

Thank you for taking the time to share your feedback.

We're delighted to hear that Ahmed Al-Nahhas, head of our Military Claims team, was able to provide you with outstanding advice and support. We’re committed to offering honest and empathetic guidance to every person who contacts us for help.

We wish you all the best for the future.
Bolt Burdon Kemp LLP

Noté 5 sur 5 étoiles

Bolt Burdon Kemp are AMAZING

Bolt Burdon Kemp are AMAZING!

I went to them 5 years ago with a medical negligence claim. I worked with the brain injury department. All of the solicitors that I have worked with over the past 5 years are truly outstanding. They all dealt with the case with care and compassion. They went above and beyond for me to ensure that I was always happy every step of the way. I couldn't have wished for a better legal team to deal with my case. My case was a complex case which they managed to settle for me. Thank you Bolt Burdon Kemp. In particular thank you to the brain injury department and all the solicitors that I have had the pleasure of working with over the past 5 years.

THANK YOU - if anyone is in need of legal support please use Bolt Burdon Kemp

14 juillet 2025
Avis spontané
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Réponse de Bolt Burdon Kemp

Dear Louise,

Thank you very much for taking the time to share your feedback.

We are very pleased that you had such a positive experience working with our Brain Injury team. We pride ourselves on delivering excellent client care.

We wish you all the best for the future.

Best wishes
Bolt Burdon Kemp LLP

Noté 1 sur 5 étoiles

Useless. Submitting a formal complaint and suing for negligence.

Instructed this firm to help in my claim for psychiatric injury who decided to instruct a useless barrister. The barrister said I had less than a 50% chance of success at court after a 3 hour conference call where he just obnoxiously spoke at us. The partner did not intervene whilst this barrister just spoke at us. A year later, my employment solicitors recommended instructing another barrister who gave me more than a 50% chance of success and it was due to this opinion that I was successful against my former employer. BKK had nothing to do with it. During this year, my mental health went from bad to worse and I wasted a whole year of my life. BKK have the audacity to charge me for their negligent 'advice'. Brining a negligence claim against them (and I'm a former magic circle solicitor, not someone with a grudge).

25 octobre 2024
Avis spontané
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Réponse de Bolt Burdon Kemp

Dear Genuine Consumer, thank you for your review.

We are very pleased that your claim settled successfully.

Litigation can be a stressful process and does affect many people’s wellbeing. Our role is to make that process as stress-free as possible and to ensure our clients feel supported through the litigation process. We do this by gathering and assessing evidence, weighing up its strengths against the laws relating to a claim, and then giving our clients clear advice, so that they may make informed decisions about the risks in their case, before deciding how to proceed.

We are sorry to hear you feel aggrieved at the barrister’s approach to your case. Whilst different barristers can and do take differing views on the facts of, and risks involved in, a case, settlement is ultimately a matter between the parties to the litigation.

You have indicated that you are submitting a formal complaint and negligence claim, so we will of course respond formally to those once we receive them. We cannot comment on any specific allegations in a public forum such as this, but if you wish to discuss this matter directly in further detail, please do not hesitate to contact our Managing Partner, Jonathan Wheeler on jonathanwheeler@bbkllp.co.uk.

Best wishes
Bolt Burdon Kemp

Noté 5 sur 5 étoiles

I was very happy with the way BBK…

I was very happy with the way BBK looked after me. My case caused me a lot of deep seated passed trauma and they handled it with care and compassion.

MA

18 janvier 2024
Avis spontané
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Réponse de Bolt Burdon Kemp

Hello, thanks so much for leaving your review. We are pleased to hear that our solicitors handled your case with such care and compassion. We wish you all the best in the future.
Kind regards
Bolt Burdon Kemp

Noté 5 sur 5 étoiles

I cannot for the life of me see why so…

I cannot for the life of me see why so many people write such bad things about this law firm . I approached them with my case and believe me they left no stone unturned, each and every single member of staff were absolutely incredible, needless to say we won the case . I suspect some folk see an opportunity to retire on a claim “ well life don’t work like that “ they were fair , understanding and very reassuring,
Please have faith with in this law firm , plenty of nay sayers / keyboard warriors out there

13 janvier 2024
Avis spontané
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Réponse de Bolt Burdon Kemp

Dear Milo,
Thank you very much for your review. We are so thrilled with your experience with BBK. We wish you all the very best for the future.
Kind regards,
Bolt Burdon Kemp

Noté 5 sur 5 étoiles

Listened too

The team at BBK (Bolt Burdon and Kemp) have helped me so much over the last 5 years. Their staff have always been warm and welcoming which helped over such a long case.
I initially phoned to speak about a medical negligence claim. Once I explained the details, BBK quickly got to work.
I felt like I had been listened too finally and felt that they would be able to help me.
Throughout the process I was reassured and kept informed about the steps to be completed. I found them to be both professional and honest.

8 mars 2024
Avis spontané
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Réponse de Bolt Burdon Kemp

Dear Dougie,
Thank you so much for submitting your review. We are so thrilled with your experience with BBK. We wish you all the very best with the future.
Kind regards
BBK

Noté 1 sur 5 étoiles

Click bait!

It’s amazing how many companies online that claim to help serving/ex serving military servicemen and servicewomen in building a case against the MOD to get the compensation you deserve.

I contacted this company in regards to my PTSD and my ongoing fight against Veterans UK as to the award. I spoke to a lovely woman called Anastasia, she was respectful and kind when taking down the particulars. I was then contacted by the so called head of military claims to say that they’re basically not interested in helping me, I’m guessing because they can’t make a fortune out of me for handling my case.

I would avoid this company and many others like it, they’re more interesting in filling their pockets than helping people that needs help.

24 octobre 2023
Avis spontané
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Réponse de Bolt Burdon Kemp

Dear Carl

Thank you for contacting us to provide us with your feedback. I am very pleased to learn that your experience with Anastasia was supportive and kind.

My firm takes huge pride in supporting all of our clients to seek justice where they have been wronged, this is our purpose and it is something that we are extremely passionate about.

One of the most difficult aspects of our work is that we cannot help everyone who contacts us. We assess the merits of each person’s enquiry to determine whether we can help them secure justice. We have to work within the confines of our legal system, unless a case is such that we think we can push the boundaries of the existing laws. Examples of reasons why we cannot help someone can include:
- Claims being out of time
- No third party being legally at fault or responsible for what happened
- The likely compensation being too low, compared to the legal costs we would incur in fighting to secure those damages.

Whilst I cannot expand on the specific reasons as to why we could not help you, as this is a public platform, I can assure you that we take the utmost care when considering the cases of people who contact us. I am sorry that on this occasion, we have not been able to assist you.

If you would like to discuss this further, please feel free to email me at jonathanwheeler@bbkllp.co.uk

Best wishes
Jonathan Wheeler
Managing Partner at Bolt Burdon Kemp

Noté 2 sur 5 étoiles

We'll represent you, if you're worth at least £100k in compensation.

There is an article on their website by Kate O'Brien which seems very informative about bile duct injury:- boltburdonkempcouk/our-insights/bile-duct-injuries-source-medical-negligence/

I therefore assumed that this firm of solicitors would be more than willing to take on my case. I Emailed Kate O'Brien, but unfortunately she failed to respond. I requested a call back & received a call from Felicity Cottle, who appeared not to fully understand the gravity of the issue I was hoping for them to represent us on. The main focus of Bolt Burdon Kemp appears to be on how much compensation they can win on your behalf, rather than seeking to represent individuals that have been wronged. They seek cases that'll give at least £100k in compensation & therefore said that they'd not represent us, despite not understanding the nature of the case, which was born out in the comments of Felicity during the telephone call. This is extremely disappointing & distressing.

On a positive, Felicity Cottle did point us in the direction of the Action Against Medical Accidents charity. But due to the lack of understandinng of the nature of the case & requirement to obtain at least £100k in compensation, I can only give a two stars rating.

16 mars 2021
Avis spontané
Noté 1 sur 5 étoiles

I thought they would be different but…

I thought they would be different but no. Just like all solicitors ask lots of questions and then say cannot help. Also something about family. Usual not helpful. Did you get a good lawyer no ..

19 décembre 2020
Avis spontané
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Réponse de Bolt Burdon Kemp

Hello and thank you for your feedback. Our expert solicitors ask for information so that we can assess whether we are well placed to help with a particular case. For those who we can’t help, they are always welcome to seek a second opinion from another firm of solicitors. We’re sorry we weren’t able to help you on this occasion.
Bolt Burdon Kemp

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