Bonsai Direct Avis 

292
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I was apprehensive about ordering trees online, but very impressed with the care that went in to packing them and the quality of the trees I received. Already showing new growth in a couple of days! W... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great choice, good value, great communication and delivery options. Little tree was exactly as described, beautifully packaged in a very presentable box for a gift. Arrived bang on schedule. Tree was... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Got back to my questions really quickly before I made a purchase. I ordered with a selected day & date preference. The tree arrived on said day, in great packaging, perfect condition from a courier... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Website was easy to use with a stunning range of Bonsai and accessories to choose from. Next day delivery was great and everything packed so well. My Bonsai arrived in great condition exactly as I cho... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de bonsaïs
  2. Boutique de cadeaux

Écrit par l'entreprise

Bonsai Direct is a specialist bonsai nursery and the UK’s leading seller of bonsai gifts, offering unique and meaningful presents for all occasions—from birthdays and anniversaries to Christmas and other special celebrations. Unlike mass-produced plants, each bonsai at Bonsai Direct is lovingly nurtured and trained by skilled bonsai professionals, ensuring that every tree is unique, healthy, and full of character. Customers can choose from a wide range of indoor and outdoor bonsai, including beginner-friendly varieties as well as impressive, mature specimens for collectors. Alongside trees, Bonsai Direct provides everything needed for bonsai care—pots, tools, soils, and fertilisers—making it a one-stop destination for enthusiasts and gift buyers alike. Every bonsai is securely packaged for safe arrival and comes with a printed care guide, so even beginners can feel confident in caring for their tree. With free next working day delivery to most UK addresses, plus the option to select a preferred delivery date or weekend delivery, Bonsai Direct makes gifting simple and stress-free. Renowned for expertise, quality, and friendly service, Bonsai Direct has earned its reputation as the go-to destination for bonsai lovers and the number one choice for thoughtful, lasting gifts.


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4,8

Excellent

TrustScore 5 sur 5

292 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,8

Tous les avis

(292)

123 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

My first purchase - Chinese Elm.

Purchased my very first “Chinese Elm” Bonsai tree from your company. I’m very happy with how it arrived, you could tell that much love and care was put into the packaging, insuring its safe arrival.

The overall quality of the tree is stunning! No complaints at all. Looking forward for Bonsai Direct to become my “Go-to” with anything Bonsai.

Thank-you!

16 juin 2026
Avis spontané
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Réponse de Bonsai Direct

Hi there,
Thank you for such a fantastic review! We are delighted that your first Chinese Elm bonsai arrived safely and that you were pleased with both the packaging and the quality of the tree.

As a family-run nursery, we take great pride in preparing every bonsai with care, so it's wonderful to hear that this was reflected in your experience. We are honoured that you are considering Bonsai Direct as your go-to source for all things bonsai.

Thank you again for your support, and we look forward to helping you on your bonsai journey.

Best wishes,
Bonsai Direct

Noté 5 sur 5 étoiles

Purchased a bonsai tree for my husband

Purchased a bonsai tree for my husband, dispatch was quick, packaged brilliantly so no breakages and the tree is simply beautiful! Can tell these have been 5* cared for! Looking at purchasing another for my dad.

12 juin 2026
Avis spontané
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Réponse de Bonsai Direct

Thank you so much for your lovely review. We're delighted to hear your husband's bonsai arrived quickly, safely, and looking beautiful. Our team puts a huge amount of care into nurturing and preparing every tree, so it's wonderful to know that showed through.

We'd be honoured to help you choose a bonsai for your dad too. Thank you again for your support and kind words.

Best wishes,
Bonsai Direct

Noté 5 sur 5 étoiles

I absolutely love my new little tree

I absolutely love my new little tree! I ordered it on a Monday and it arrived Tuesday… in perfect condition! Well done Bonsai direct with your packaging. I chose this tree because it’s evergreen, flowers and gets fruit… how great is that… I can’t wait to see it happen. I really like that there is lots of information on how to care for the tree, and I can ask for help and advice if needed. I’m really enjoying looking after it 😍 I will definitely be buying another one… or two… 😄

2 juin 2026
Avis spontané
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Réponse de Bonsai Direct

Thank you so much for your lovely review, Kimberley! We're delighted to hear your bonsai arrived safely and that you're already enjoying caring for it. It sounds like you've chosen a wonderful tree, and watching the flowers and fruit appear is all part of the fun. 😊
We're also pleased that you found the care information helpful. Remember, we're always here if you need any advice along the way. Enjoy your bonsai journey, and we'll look forward to welcoming you back for tree number two... or three! 😄
Best wishes,
Bonsai Direct 🌳

Noté 5 sur 5 étoiles

Really excellent little (big) tree

Really excellent little (big) tree , beautifully packaged and delivered quickly.

11 juin 2026
Avis spontané
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Réponse de Bonsai Direct

Thank you for your kind review, Mamma Cazz! We're delighted to hear you're pleased with your bonsai and that it arrived quickly and in perfect condition. We take great care when packaging our trees, so it's wonderful to know it arrived safely and exceeded expectations.
We hope you enjoy your new little (big) bonsai for many years to come.
Best wishes,
Bonsai Direct 🌳

Noté 5 sur 5 étoiles

As always with Bonsai Direct the…

As always with Bonsai Direct the service is awesome!...The plants I've received are all healthy and beautiful!...Recommend this site 😊

13 juin 2026
Avis spontané
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Réponse de Bonsai Direct

Thank you, Barry! 😊
It's always a pleasure to hear from returning customers. We're delighted that you're pleased with both the service and the bonsai you've received. Knowing your trees arrived healthy, beautiful, and ready to enjoy means a great deal to our family team.
Thank you for your continued support and recommendation.
Best wishes,
Bonsai Direct 🌳

Noté 5 sur 5 étoiles

Lovely gift

Easy to order, came quickly, well packaged, beautiful plant. Bought as a present and really lovely. Very pleased.

11 juin 2026
Avis spontané
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Réponse de Bonsai Direct

Thank you, Lizzie, for your lovely review!
We're delighted to hear that ordering was easy, delivery was quick, and that the bonsai arrived safely and beautifully presented. It's especially nice to know it made a lovely gift and was well received.

Thank you for choosing Bonsai Direct, and we hope to see your name again in the future!

Best wishes,
Bonsai Direct 🌳

Noté 5 sur 5 étoiles

Amazing quality bonzi pot great service

Amazing quality bonzi pot great service

10 juin 2026
Avis spontané
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Réponse de Bonsai Direct

Thank you for your review, Christopher!
We're delighted to hear you're pleased with the quality of your bonsai pot and the service you received. We really appreciate your support and hope you enjoy your purchase for many years to come.
Best wishes,
Bonsai Direct 🌳

Noté 5 sur 5 étoiles

Lovely little book

Lovely little book. Very helpful. Bought my first bonsai and needed some help. This little book was very informative and helpful. Would buy from Bonsai Direct again. Thank you

12 juin 2026
Avis spontané
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Réponse de Bonsai Direct

Thank you, Carol!
We're so pleased to hear that you found the book helpful as you begin your bonsai journey. There's a lot to learn when starting out, so it's wonderful to know the guide provided useful information and support.
We really appreciate your kind words and look forward to helping you with your bonsai collection in the future.
Best wishes,
Bonsai Direct 🌳📖

Noté 5 sur 5 étoiles

I want to thank everyone at Bosaidirect

I want to thank everyone at Bosaidirect who has assisted me in my choice of bonsai. It was delivered today and is wonderful. I have been a little anxious about its delivery but i shouldn’t have worried as it was packed so well.
Also the actual bonsai is better than the photos on your website. I was so thrilled when opening it.
Overall I am so pleased and excited to have my first bonsai and look forward to enjoying looking after it and seeing it grow.
Well done to everyone involved as I have found a friendly company who really cares.

10 juin 2026
Avis spontané
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Réponse de Bonsai Direct

Thank you so much for your wonderful review, Anthony.

We're delighted to hear how pleased you are with your first bonsai. We know ordering a living tree online can feel a little daunting, so it's lovely to hear that it arrived safely and exceeded your expectations.

Our team takes great pride in caring for and packing every bonsai, so your kind words mean a great deal to all of us. It's especially rewarding to know that you found your tree even better than the photographs.

We hope this is the start of a long and enjoyable bonsai journey, and we're always here if you need any help or advice along the way.

Best wishes,
The Bonsai Direct Team

Noté 5 sur 5 étoiles

Fast delivery

Fast delivery, quality items. Lovely site online easy use and clean image. Very happy so far.

5 juin 2026
Avis spontané
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Réponse de Bonsai Direct

Thank you for your review, Navdeep.

We're delighted to hear that you were pleased with the quality of your items, our delivery service and your experience using the website.

We hope you enjoy your bonsai and thank you again for choosing Bonsai Direct.

Best wishes,
Bonsai Direct

Noté 5 sur 5 étoiles

Very efficient ordered and delivered…

Very efficient ordered and delivered within three days. Great product and great price!!!! Will definitely buy from them again 👍🏼

5 juin 2026
Avis spontané
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Réponse de Bonsai Direct

Thank you for your fantastic review, Jason.

We're delighted to hear that your bonsai arrived quickly and that you were pleased with both the quality and value. It's great to know everything went smoothly from ordering through to delivery.

We really appreciate your support and look forward to welcoming you back again in the future.

Best wishes,
Bonsai Direct

Noté 5 sur 5 étoiles

Excellent setvice

Bought 2 Bonsai by phone. Excellent service from sales team and a delight to talk to them. Delivery next day as promised. Both plants in excellent condition. Thanks Bonsai Direct.

5 juin 2026
Avis spontané
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Réponse de Bonsai Direct

Thank you for your lovely review, Peter.

We're delighted to hear that you enjoyed speaking with our team and that your bonsai arrived the next day as promised and in excellent condition.

Your kind words mean a great deal to us, and we're so pleased that you were happy with both the service and the trees.

Best wishes,
Bonsai Direct

Noté 5 sur 5 étoiles

Briiliant company

Beautiful trees and always well packed for delivery very professional. I have 8 trees from them now And all in perfect condition when they arrive.

6 juin 2026
Avis spontané
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Réponse de Bonsai Direct

Thank you for your continued support, Matthew.

We're delighted to hear that all eight of your bonsai have arrived in perfect condition and that you've been pleased with the quality of the trees and our packaging.

It means a great deal to us that you've chosen Bonsai Direct time and time again. We hope you continue to enjoy your collection and add to it in the future!

Best wishes,
Bonsai Direct

Noté 5 sur 5 étoiles

Bonsai Direct Provide Great Products, And A Fantastic Service

Had a great experience with Bonsai Direct! Plenty of choice and gift options on their website. Bought my mother a Chinese Elm with the little 'Thank You' sign which hangs off the branch, and she's over the moon with it! Also came with some pruning scissors and some Bonsai food. Also treated myself to a Tree Of A Thousand Stars! Both Bonsai trees arrived really quickly, and extremely well packaged. Both look really healthy, and have great shapes. Plenty of advice on their website to help beginners such as myself. All in all, a great experience, and when I decide to buy more, I'll be straight back!

2 juin 2026
Avis spontané
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Réponse de Bonsai Direct

Thank you for taking the time to leave such a fantastic review, Ben.

We're delighted to hear that both bonsai arrived safely and that you were pleased with their health, shape and presentation. The Chinese Elm with the Thank You tag makes a wonderful gift, and we're so pleased your mother loved it. It’s great to hear that you're enjoying your Tree of a Thousand Stars too.

We're also glad you found the information on our website helpful. We work hard to make bonsai accessible to beginners while offering quality trees that can be enjoyed for years to come.

Thank you again for your kind words. We look forward to welcoming you back when you're ready for your next bonsai!

Best wishes,
Bonsai Direct

Noté 5 sur 5 étoiles

Superb!

Superb service; the bonsai is beautiful and delivery was very fast! It was packaged safely with clear instructions and arrived in perfect condition. Great quality bonsai tree. The website is also really clear and easy to use, have recommended Bonsai Direct to others.

3 juin 2026
Avis spontané
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Réponse de Bonsai Direct

Thank you so much for your wonderful review, Delyth.

We are delighted to hear that you are pleased with your bonsai and that it arrived quickly, safely and in perfect condition.

It's also great to know that you found our website easy to use and that the care instructions were helpful.

Recommendations mean a great deal to our small family-run business, so thank you for sharing your experience with others.

We hope you enjoy your bonsai for many years to come.

Best wishes,
Bonsai Direct.

Noté 5 sur 5 étoiles

Perfectly smooth transaction.

Perfectly smooth transaction.
Delivery great, bonsai’s excellent .

3 juin 2026
Avis spontané
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Réponse de Bonsai Direct

Thank you for your kind review Grant.
We're delighted to hear everything went smoothly and that you were pleased with both the delivery and your bonsai. We hope you enjoy your tree for many years to come.
Best wishes,
The Bonsai Direct Team

Noté 5 sur 5 étoiles

Picked the Bonsai I loved

Picked the Bonsai I loved, fact sheet that comes with the tree has lots of useful information on it. Ordered on the 30th May and my little beauty was delivered on the 2nd of June and was well extremely well packaged. I love Bonsai direct and this is my 3rd purchase from them.

30 mai 2026
Avis spontané
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Réponse de Bonsai Direct

Thank you so much for your continued support and for taking the time to leave such a lovely review Sandra.

We're delighted to hear that you're pleased with your new bonsai and found the care guide helpful. It's wonderful to know your tree arrived quickly and safely.
Thank you for choosing us, we truly appreciate your loyalty!
Best wishes,
The Bonsai Direct Team

Noté 5 sur 5 étoiles

Incredible tree

Incredible tree - Chinese elm. Will be purchasing again when I have some more space!

2 juin 2026
Avis spontané
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Réponse de Bonsai Direct

Thank you for your wonderful review Lewis! We're delighted to hear you love your Chinese Elm bonsai. Enjoy your tree, and we're always here to help if you have any questions!

Best wishes,
The Bonsai Direct Team

Noté 5 sur 5 étoiles

Great company, great stock

Great company, fast delivery and excellent specimen that's clearly been looked afterm definitely would recommend.

3 juin 2026
Avis spontané
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Réponse de Bonsai Direct

Thank you for your fantastic review, James! We're delighted to hear that you were pleased with both the service and your bonsai. We take great pride in carefully nurturing our trees here at the nursery, so it's wonderful to know that your bonsai arrived looking healthy and well cared for.

Thanks again for your review, it means a lot to us!
Best wishes,
The Bonsai Direct Team

Noté 5 sur 5 étoiles

Ordered a large 16yr old bonsai…

Ordered a large 16yr old bonsai beginner kit for my fiancee's birthday. Absolutely delighted with the tree we received and how efficient the delivery was!
Found the website to be easily navigated and full of information.
Will definitely be making more purchases from this company.

3 juin 2026
Avis spontané
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Réponse de Bonsai Direct

Hi Karen,

Thank you so much for your wonderful review.
We're delighted to hear that you were pleased with the bonsai. Birthdays are special occasions, so it's lovely to know the tree made such a great gift.

We truly appreciate your support and look forward to helping you grow your bonsai collection in the future.

Best wishes,
Bonsai Direct

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