The body team were lovely and so helpful in helping me get the correct size bra. Very knowledgeable team ! Not to mention their products, I have been using their bras and undies for a few years and so... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Truly outstanding customer service. Every email was answered so quickly and my issue was handled with real care and genuine consideration. It is rare to find support that is both prompt and thoughtful... Voir plus
L'entreprise a répondu
I had been searching for the perfect chafe shorts for a while. Most options I found were long and featured rubber grips, which weren't what I wanted. Then I discovered Boody. These shorts are shorter,... Voir plus
I'm loving the Boody Experience, their garments have been excellent, well wearing, comfortable, easy maintenance and lightweight. Great for travelling. Loved my set of pyjamas for hospital wear soo... Voir plus
À propos de l'entreprise
- Magasin de vêtements
- Magasin de vêtements pour bébés
- Magasin de vêtements pour hommes
- Magasin de sous-vêtements
- Magasin de vêtements pour femmes
Écrit par l'entreprise
Make Yourself Comfortable™ ☁️ Underwear, Loungewear and Apparel 🌱 Certified Organically Grown Bamboo Viscose 🌎 Proudly B Corp
Coordonnées de contact
Australie
- support@boody.com.au
- www.boody.com.au
4,6
Excellent
678 avis
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Réponse : Boody AU
Thanks for the love, Jo!
With Gratitude,
~Team Boody
Overpriced cheap quality
They used to deliver good quality for the price. Now the quality is terrible, the products don’t last, and they charge far more than they’re worth.
2 avril 2026
Avis spontané
Lovely team at Boody and fabulous product
The body team were lovely and so helpful in helping me get the correct size bra. Very knowledgeable team ! Not to mention their products, I have been using their bras and undies for a few years and so comfy and great quality. Definitely will be restocking my bras once I need more.
15 avril 2026
Avis spontané
Réponse : Boody AU
Hi there, Mary,
Thank you so much for your kind words! This means the world to our team.
We're happy to hear that you're loving your Boody garments and that you've been a part of our Boody Community for a few years now.
Here at Boody, we're dedicated to providing comfort, both in and out of our clothes, and it's great to know our team has been so helpful along your journey.
We can't wait to welcome you back soon!
With Gratitude,
~Team Boody
Dissatisfaction all around
Their undershorts advertise seamfree gusset. There is NO gusset, just anti chafe running side to side. If you open the packet to look at your purchase you cannot exchange or refund. If you can refund, Boody deduct $10 from the amount you paid? Presumably for return post, but not mentioned. I paid $47.69 for two pair and am waiting on a refund of $27. Go to Midies ladies.
26 mars 2026
Avis spontané
Réponse : Boody AU
Hi Katy,
Thank you for sharing your feedback. We’re truly sorry to hear that your experience with our Seamfree Undershorts didn’t meet your expectations.
We’d like to clarify that while traditional underwear often has a double-layer gusset running front to back, our Seamfree Undershorts feature a single-layer gusset area integrated into the seamless knit. This design is intended to provide coverage, comfort, and airflow, using our bamboo viscose’s natural moisture-wicking properties. The anti-chafe element runs side to side as part of this seamless gusset area, so it differs from a traditional double-layer panel.
We understand that the description may have caused confusion, and we’re taking your feedback to improve clarity.
Regarding returns, our policy notes a standard return handling fee to cover the return label with Australia Post. In this case, we have offered to waive the return handling fee for the reviewer as a one-off gesture, or alternatively, the Comfort Guarantee allows first-time underwear purchases to be kept if comfort is the main concern.
We appreciate your feedback and are always looking to improve the customer experience. Please feel free to respond to our email if you have any questions or concerns; we’re here to help
Thank you for giving us the opportunity to clarify.
With Gratitude,
~ Team Boody
Atrocious customer service
Atrocious customer service. Due to the website providing incorrect sizing information, I wanted to exchange a pair of Boody underwear (first-time customer of Boody). However, upon going through the process on their website, they want to charge me to exchange a like-for-like pair of underwear! I have emailed and messaged multiple times to endeavour to return the item. The (seemingly only person who is able to respond) does not address my questions, and I have now been waiting 5 days to resolve. Social media requests go unresponded. No phone number, and no service!
7 mars 2026
Avis spontané
Truly outstanding customer service
Truly outstanding customer service. Every email was answered so quickly and my issue was handled with real care and genuine consideration. It is rare to find support that is both prompt and thoughtful, and this experience only strengthened my high opinion of Boody.
27 février 2026
Avis spontané
Réponse : Boody AU
We are so glad to hear this, Louisa. Thank you for your kind words, we appreciate your support.
I’m obsessed with Boody products!!
I absolutely love Boody products. The quality is top tier, and I've been so impressed with how well their items wash and wear over time, they still look brand new. On top of that, their customer service is amazing. Highly recommend 10/10!!!!
17 février 2026
Avis spontané
Réponse : Boody AU
So glad to hear, Illana! Thank you for getting in touch and taking the time to share your thoughtful feedback. Your support is so valuable to us.
Excellent customer service
One of my bras came apart and I contacted Boody and got a replacement and it arrived super fast. Couldn’t ask for better service than that!
13 février 2026
Avis spontané
Réponse : Boody AU
Thank you for your kind feedback Melanie! We're saddened to hear of your broken bra, but very glad our team were able to assist you with a replacement. Thank you again!
Prompt replacement
I had an issue with stitching coming loose on a jumpsuit. Boody replaced it promptly with no fuss. Very satisfied.
15 janvier 2026
Avis spontané
Réponse : Boody AU
We're sorry to hear about the issue with your jumpsuit Alison, but we're glad to hear our team were able to organise a replacement for you.
Thank you for your thoughtful review, we appreciate your support!
Dealing with Boody was a pleasure
Dealing with Boody was a pleasure, there clothing is of high quality and so comfortable.
16 janvier 2026
Avis spontané
Réponse : Boody AU
So happy to hear this Jo-Anne! Thank you for your kind feedback, we truly appreciate your support.
Excellent product
Excellent product, excellent customer service! I'm a repeat customer and will continue to support.
5 décembre 2025
Avis spontané
Réponse : Boody AU
Very glad to hear this Jess! Thank you for your kind feedback, we truly appreciate your ongoing support.
Great company to deal with
I needed to return items and the procedure was easy. I then re-ordered and am awaiting my new goodies. Communication was excellent and the entire process was painless. I will certainly be shopping again!
1 décembre 2025
Avis spontané
Réponse : Boody AU
We appreciate your thoughtful review Sarah! Thank you for taking the time to share your experience, we truly appreciate your support.
What a great company!
What a great company!
I've been ordering off them for years now. Love their products, and when I had a product delivered that was marked, they handled it with courtesy and professionalism, responding to my messages with kind and prompt communication.
Shout out to Dena!
26 novembre 2025
Avis spontané
Réponse : Boody AU
Thank you so much for your wonderful review Jo! We’re thrilled to hear you’ve been enjoying Boody for years and that our team, especially Dena, could provide helpful and prompt support.
Your kind words mean the world to us!
These products are great
These products are great, i have sensitive feet and these socks are the best!!. There was also an issue with australia post delivering my package, it had become damaged and items had gone missing (maybe fell out). When i contacted Boody they took action, offering a refund or replacement. Top quality service.
19 novembre 2025
Avis spontané
Réponse : Boody AU
Thank you so much for your kind words Mark! We’re glad to hear the socks are working so well for your sensitive feet, and we’re happy our team could quickly resolve the delivery issue for you. Your support means a lot to us!
My new full bust wireless bras arrived
My new full bust wireless bras arrived. They looked small as took them out of the package. I'm 14 D, I got L. Slightly snug, but still comfy. 4 stars instead of 5 because I have basically no projection. I look flat. But I'm still happy. Only a little disappointed.
20 novembre 2025
Avis spontané
Réponse : Boody AU
Thank you for sharing your feedback Ingrid! We’re glad to hear your new bras are comfortable, even if the fit wasn’t perfect for your shape. We understand how important the right fit is, especially for full bust styles, and we appreciate your honest review, it helps us improve and guide others.
We hope your next Boody piece gives you the perfect fit you’re looking for!
Love these garments
Love these garments. Even when a batch didn’t perform as expected they were on it and fixed the issue not only for me, but got onto the problem asap to make sure it was sorted for future customers.
5 novembre 2025
Avis spontané
Réponse : Boody AU
Thank you so much for your kind words Briony! We’re thrilled to hear you love our garments and that our team was able to quickly resolve the issue. Ensuring a great experience for our customers, both now and in the future, is always our goal!
I had an item with a small fault
I had an item that had a fault in the threading - the team I spoke with were lovely, efficent, got the information they needed and then offered to send a new garment. They made the process easy and quick delivery!
18 octobre 2025
Avis spontané
Réponse : Boody AU
So happy to hear our team were able to help you out Sam! We're very sorry about that fault you experienced, and we appreciate your understanding. Thank you for your support!
Great products and service
Boody have been excellent since I started using them last year. I’ve made a few purchases and also one return. Customer experience and product satisfaction is excellent. I would definitely recommend them.
26 octobre 2025
Avis spontané
Réponse : Boody AU
Thank you so much for your kind words and continued support! We’re so happy to hear you’ve had such a positive experience with both our products and service.
We truly appreciate your support!
Great quality items and excellent…
Great quality items and excellent customer service!
10 octobre 2025
Avis spontané
Réponse : Boody AU
So happy to hear this Kristy! We really appreciate the love - and thank you for taking the time to share your thoughts!
Returns:
Returns:
Excellent service, even though I failed to follow a simple returns process. Two personal emails on a Saturday resolved the problem. Extremely kind and efficient.
4 octobre 2025
Avis spontané
Réponse : Boody AU
Thank you so much for your kind words Bridgid! We’re thrilled to hear that our team could help resolve your return smoothly, even on a weekend!
Your feedback means a lot, and we’ll be sure to pass it on, thank you again for your support!
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