I have now had a number of earwax removal appointments with Kate at the Central Birmingham store. On each occasion, she has been professional and very patient in helping sort my issues with persisten... Voir plus
Établissement
Changer d'établissementBoots, 67-69 High Street, B4 7TA Birmingham, England, GB
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Lisez les avis des autres
I've been a customer for four years since I got my first hearing aid and Elin has been the audiologist for the last couple. She's very knowledgeable, friendly and approachable and has helped with a co... Voir plus
Cannot reccomend Boots highly enough the young lady named Elin who was my audiologist was excellent. Explained the various types listened to what my requirements were and sorted out the hearing aids.... Voir plus
I attended Boots hearing clinic at 9.00am for a full hearing test carried out by Elin . The test lasted for about 30 minutes. She also examined my hearing aids to make sure they are working correctly.... Voir plus
À propos de l'entreprise
- Magasin d'appareils auditifs
- Audiologiste
- Service pour les malentendants
- Service de réparation d'appareils auditifs
Écrit par l'entreprise
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Coordonnées de contact
Boots, 67-69 High Street, B4 7TA, Birmingham, England, Royaume-Uni
4,6
Excellent
80 avis
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Elin was excellent
Elin was excellent. She explained everything very well and discussed all the options available to me. I would recommend an appointment with her to anyone.
7 mars 2024
Avis spontané
Elin always takes care of me when I…
Elin always takes care of me when I come to see her. The service is impeccable.
7 mars 2024
Avis spontané
The best audiologist in my life Elin is…
The best audiologist in my life Elin is so understanding and is always happy to help, goes above and beyond with anything that I need, I honestly don’t know where I would be without her
6 mars 2024
Avis spontané
Great upgrade service
Elin handled our upgrades to hearing aid with great competence and a friendly and cheerful manner.
Highly recommended.
MDF
6 mars 2024
Avis spontané
Amazing
Amazing! Done my hearing test and Erin was the best. Highly recommend
6 mars 2024
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Poor aftersales service
Bought a pair of phonac hearing aids costing over 2 thousand pounds. No issues with order process. 3 months on I needed some replacement domes so popped into the Birmingham branch.
I was told to wait to be seen but was forgotten about. Then I was told to go to collection desk across the store as they don't sell the domes in the hearing centre. Felt utterly fobbed off and felt it was easier for sales assistant to give me the run around than find out the answer. Bit like a dodgy car warranty. Once sale is completed, they couldn't give a toss!!
Hopefully my local merryhill branch will give me better service.
28 février 2024
Avis spontané
Réponse de Boots Hearingcare - Birmingham, High Street
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Audiologist made me feel very on ease…
Audiologist made me feel very on ease she explained and answered many questions I had I felt very confident with her .
30 janvier 2024
Very helpful very good advice
30 novembre 2023
I was treated with respect and given…
I was treated with respect and given good advice specialist was so kind and caring .
4 septembre 2023
Wasn’t sure what to expect
Wasn’t sure what to expect. Everything well explained and results clearly shown. Purchase of relevant earring aides was concluded smoothly
24 août 2023
Great sevice by MSs E Lee
Great sevice by MSs E Lee.
Amazing lady
That’s why my husband and I bought the hearing aids.
12 juillet 2023
Very helpful and informed consultant
27 juin 2023
Knowledge of subject!!! Excellent!!
Knowledge of subject
Very good bedside manner
Ability to listen
13 juin 2023
Elin was an extremely professional and…
Elin was an extremely professional and personable audiologist. No hard sell just facts. She had a great sense of fun and made what could have been a difficult experience very pleasant
12 avril 2023
Fantastic service from Kate at Birmingham
I have now had a number of earwax removal appointments with Kate at the Central Birmingham store. On each occasion, she has been professional and very patient in helping sort my issues with persistent ear wax build up. On the most recent, she went was able to sort out a problem before I went travelling and I just wanted to express my appreciation and gratitude for putting herself out to help me. Thank you.
7 janvier 2023
Avis spontané
The audiologist was extremely helpful…
The audiologist was extremely helpful and explained everything to me in detail. I received my hearing aids within 24 hours fitted and working. Everything was very straightforward. Many thanks.
23 décembre 2022
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