Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Truly awful experience. I've had to change my accountant now. Took so long to do my self assessment that HMRC fined me for being late. Paid for a share structure change that after months I still hadn'... Voir plus

Noté 1 sur 5 étoiles

I intend to report senior Boox accountants to FRC. They have disappeared leaving a trail of negligence and incompetence, leaving my company exposed and with debts held with a collection agency. There... Voir plus

Noté 1 sur 5 étoiles

Awful Company - who like to charge but return very little. I am now in the process of submitting a complaint via ICAEW. Dissolved my Company but Boox failed to inform then HMRC of this and hence th... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Like other reviewers, I used to love Boox and recommended them widely. They recently botched a migration from their proprietary software to Xero, losing much of my data and embarrassing me in front of... Voir plus

À propos de l'entreprise

  1. Cabinet d'expertise comptable

Écrit par l'entreprise

We provide an innovative online accounting service which allows UK based sole traders, contractors, freelancers and SMEs with the opportunity to operate at their full potential. Our clients have access to a bespoke accounting app, combined with unlimited access to a dedicated client accountant at a fixed monthly fee.


Coordonnées de contact

1,1

Mauvais

TrustScore 1 sur 5

311 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

1,1

Tous les avis

(311)

2 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Friendly, professional and very reassuring!

As above. Safe hands.

5 juin 2016
Avis spontané
Logo de Boox

Réponse de Boox

Hi Paul,

We appreciate your feedback and it's great to hear you feel you're in safe hands. If we can be of any further assistance at anytime, please feel free to contact us.

The team @ Boox

Noté 5 sur 5 étoiles

As easy as it can be

Boox make it as simple as possible to set up a VAT registered company and get trading - helpful on the phone, fast on email, professional at all times

22 mai 2016
Avis spontané
Noté 5 sur 5 étoiles

new software has made this easy to use

I was a client previously and closed my account with Boox when I stopped work. When I started work again I signed up with a different company accountant and just found it awful to use . I requested to sign back up with BOOX as the software and process is so easy to use.
Mary Kearney

9 mai 2016
Avis spontané
Noté 5 sur 5 étoiles

New to this

Just become a limited company with a lot of concern about the process. Boox made the experience very smooth and hassle free throughout the process. Efficient at what they do, would not hesitate to recommend them. I just wish I had made the move years earlier

9 mai 2016
Avis spontané
Noté 5 sur 5 étoiles

Signing up with Boox

I joined Boox recently and I'm extremely satisfied with the service and support I have received and continue to receive. I love their friendly approach which really put me at ease and know that I can go to them with any concerns I may have or guidance I may need no matter how trivial things might appear to me. I love the Boox app too which is sooo easy to use. Thank you Boox!!

8 mai 2016
Avis spontané
Noté 5 sur 5 étoiles

Boox

A big help with my situation as a contractor being dumped on by the nasty party government!

27 avril 2016
Avis spontané
Logo de Boox

Réponse de Boox

Hi Keith,

Thanks for the great feedback! We are very glad to have helped you understand the pros and cons of running your own company and operating it more tax efficiently. Give your accountant a call if you ever have any questions.

Thanks,
The team @ Boox

Noté 4 sur 5 étoiles

Smooth process

I found the whole process smooth and received step by step introduction to opening up my new limited company

25 avril 2016
Avis spontané
Noté 5 sur 5 étoiles

Makes a potentially overwhelming experience very simple and calm

From start to finish Boox have made what can become a very overwhelming experience and process, simpler, calm and understandable; giving reassuring advice along the way. Much appreciated!

20 avril 2016
Avis spontané
Logo de Boox

Réponse de Boox

Hey Joanne,

Thanks for the lovely review. It’s great to hear that we given you a great experience and long may it continue. Just remember to get back in touch if you ever have any queries.

The team @ Boox

Noté 5 sur 5 étoiles

Highly recommended

Excellent customer service, clear information and friendly support to guide you through setting up and running a Ltd Company. Highly recommended.

17 avril 2016
Avis spontané
Logo de Boox

Réponse de Boox

Hi Adrian,

Thanks for leaving a review and we love to hear feedback like yours, so thanks very much! Don't hesitate to get in touch with your accountant for any questions and don't forget about our referral scheme ;)

The team @ Boox

Noté 3 sur 5 étoiles

Great app, great people - annoying emails

I found signing up and dealing Boox very straightforward. They are very responsive and there are always helpful, real people available to speak to you. The only real problem is that since my first expression of interest, I have been inundated by emails from them. Literally like 3 or more a day. They don't seem to have gotten the process worked out, so they track when someone has moved from trial to full customer, so they can cut out the 50% emails that are just rubbish and allow you to concentrate on the important ones.

10 avril 2016
Avis spontané
Logo de Boox

Réponse de Boox

Hi Robert,

Sorry we bombarded you with emails, we are currently reviewing our on-boarding process and we have also released a fix to stop the trial emails being sent to clients that have signed up with us. Thanks for the feedback :)

The team @ Boox

Noté 5 sur 5 étoiles

Absolutely practical

This is the first time that I feel that I'm in control of my accounting and is able to see in real time the summary information relating to my incomes and expenditures. The App is versatile and practical and what I was hoping for all the time.
My accountant is very supportive and knowledgeable.
Thanks

27 mars 2016
Avis spontané
Noté 5 sur 5 étoiles

Great service + easy to use web interface

You get your own personal accountant and a great web interface to clock all your expenses, send invoices digitally and a break-down of your income vs expenditure. They even set up your limited company for you without an additional expense. The only minus point is that it is fairly pricey - I am sure there are cheaper alternatives out there, but not to match the level of service and ease of use.

I would definitely recommend.

28 février 2016
Avis spontané
Noté 2 sur 5 étoiles

Sub standard service

I have been with this company now for 18 months and sadly things have not improved for me, in fact they are so bad now that I am considering contacting the Regional Manager or CEO. They have supplied me with an Accountant (my 4th since I joined) who does not have the competencies or is able to provide safe advice. When each Accountant changed I was not provided any handover and I have been asking this one since October last year to prepare my accounts and still nothing has been produced -having said that it was exactly the same with Accountant no 1! I have complained to the Manager but still been left to deal with this Accountant who is 'clueless' (I am not kidding!). I think they have given me a trainee but this is not reflected in the fee charged...
Other reviews appear to indicate a good service so I am wondering whether it is this particular office/branch? I have received absolutely no advice, no phone calls, no prompts and it feels like they just charge me each month and I have to do all the chasing. I will be leaving that's for sure but not until I have reported this to someone who gives me the confidence that this will be looked into as I don't want anyone else to go through what I have been experiencing - appalling is an understatement.

8 février 2016
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus