Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Truly awful experience. I've had to change my accountant now. Took so long to do my self assessment that HMRC fined me for being late. Paid for a share structure change that after months I still hadn'... Voir plus

Noté 1 sur 5 étoiles

I intend to report senior Boox accountants to FRC. They have disappeared leaving a trail of negligence and incompetence, leaving my company exposed and with debts held with a collection agency. There... Voir plus

Noté 1 sur 5 étoiles

Awful Company - who like to charge but return very little. I am now in the process of submitting a complaint via ICAEW. Dissolved my Company but Boox failed to inform then HMRC of this and hence th... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Like other reviewers, I used to love Boox and recommended them widely. They recently botched a migration from their proprietary software to Xero, losing much of my data and embarrassing me in front of... Voir plus

À propos de l'entreprise

  1. Cabinet d'expertise comptable

Écrit par l'entreprise

We provide an innovative online accounting service which allows UK based sole traders, contractors, freelancers and SMEs with the opportunity to operate at their full potential. Our clients have access to a bespoke accounting app, combined with unlimited access to a dedicated client accountant at a fixed monthly fee.


Coordonnées de contact

1,1

Mauvais

TrustScore 1 sur 5

311 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

1,1

Tous les avis

(311)

2 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I'm a new customer - first year in business

Just started using them. Coming up to my first year in business and needed help and advice. They have been great, keeping me updated with regular phone calls and emails and letting me know what I need to give them and when.

23 novembre 2015
Avis spontané
Logo de Boox

Réponse de Boox

Hi Samantha,

Thanks for the great review! Glad to see you're happy so far, we'll of course try to make sure it stays that way!

The Team at Boox

Noté 5 sur 5 étoiles

outstanding friendly guidance

I have recently signed up with Boox and the help they have given my thus far with the setting up of my company has been breath "takingly" good. They have been easy to work with, enthusiastic, reassuring and appear knowledgeable. I have no reason to doubt that their help in the running of my company would not be to the same high standard. It is for this reason I look forward to it rather than am worried about it, I can honestly say I would not have managed this far without their help and guidance.

Well done Boox!

15 novembre 2015
Avis spontané
Logo de Boox

Réponse de Boox

Hi Ian,

Thanks for taking the time to leave a review and we're delighted with the feedback you've given, so thanks very much! Don't hesitate to get in touch with your accountant if you ever have any questions. Also, don't forget about our referral scheme ;)

The Team at Boox

Noté 5 sur 5 étoiles

Experience of a novice

I have come to interim working a little late in life so having the support my Boox accountant has been particularly important to me. My Boox accountant has shown infinite patience ;guiding me through the online system, which I found very straightforward and user friendly. But where my dedicated accountant came into his own, and when I found the service to provide real value for money was when there was problems resulting from errors in agency payments.. Boox have been excellent; alerting me to problems highlighted during regular financial health checks my accountant provided the invoiced evidence to demonstrate missed payments which allowed the agency to quickly correct and pay outstanding accounts. Thanks Boox and thanks Michal for going the extra mile, and continuing to providing an excellent service.

6 novembre 2015
Avis spontané
Noté 4 sur 5 étoiles

Easy and helpful, friendly

Cannot complain about anything, all went as expected, only the bit about the cost of accountancy and all thats included was skipped, but thats being sorted! :-p

2 novembre 2015
Avis spontané
Noté 5 sur 5 étoiles

Very efficient and easy to use online accounting and invoicing

I opened my business as LTD this August and I had never before experience working by myself. The Boox system is efficient and very easy to use even for me ! The accountant always replies the same day, helps complete forms and gives advice. Overall worth the £95 per month for accounting. I'm happy, my business is taken care of and the invoicing system looks professional. Highly recommend them !

22 octobre 2015
Avis spontané
Logo de Boox

Réponse de Boox

Hi Sarah,

Thanks for the kind review. We're delighted your happy so far with everything - please don't hesitate to get in touch if you ever have any questions!

The Team at Boox

Noté 5 sur 5 étoiles

Excellent customer service

I was quite anxious about becoming self employed and how I would manage my accounts safely and be tax compliant etc
Since joining Boox I can honestly say it is simply no longer a worry for me. They helped me set up my business from stratch. I was allocated my own accountant Rory and he is always on hand to support me with any confusing letters from HMRC. I use the app to file my invoices every week (and for me to do it with no difficulties it has to be straightforward). I literally have experienced no difficulties. Boox is a seamless service and I highly recommend them.

29 septembre 2015
Avis spontané
Logo de Boox

Réponse de Boox

Hi Karen,

Thanks for leaving us such a great review. We'll pass you're comments onto Rory, who I'm sure will be delighted. Please get in touch whenever you need us.

The Team at Boox

Noté 5 sur 5 étoiles

Boox Accountants

Decided to set up a limited company working for Jagaurlandrover and was recommended to Boox.

Didnt know what to expect, was I going to be talking to somebody who would baffle me with words-No was the answer. A friendly atmosphere as I was taken through the whole process.
A big strain taken away thinking it was going to hard work-everybody Ive spoken to in Boox very helpful nothing was to small-even when I asked some simple questions.
You get your own accountant a person you can get hold of and ask questions knowing you would get a simple reply.
Would recommend them to anybody thinking of setting up in Business as they take the strain-you dont feel the pain.

29 septembre 2015
Avis spontané
Logo de Boox

Réponse de Boox

Hi Steven,

Thanks for your kind words on our service, we're delighted to have been of assistance to you in the fairly long time you've been with us now! We hope to continue to be of service for the foreseeable future.

Many thanks

The Team at Boox

Noté 5 sur 5 étoiles

Excellent Experience....

I've only been working with Boox for a short while to support my business but I have to say the experience that I've had so far has exceeded my expectations. Boox seem to blend the human element of interaction with customers and the technology element fantastically well... My accountant at Boox is extremely responsive and helpful, and the Software I use has a great interface and is mobile friendly - which means I keep on top of everything which would ordinarily slide down my priority list.

I'd happily recommend boox to my contractors and any other small business looking for an Accountant.

29 septembre 2015
Avis spontané
Logo de Boox

Réponse de Boox

Thanks for the great review Daniel - we're delighted to help support your new business as much as we can. Don't hesitate to get in touch if you ever have any questions.

Cheers

The Team at Boox

Noté 5 sur 5 étoiles

Brilliant service

Brilliant service and more than I expected.

I will definitely be recommending Boox
to friends.

25 septembre 2015
Avis spontané
Logo de Boox

Réponse de Boox

Hi Joseph!

Thanks very much for your kind comments - we're obviously chuffed that you're getting the full benefit of our service! Remember you'll receive £100 for each person you refer to us as well!

The Team at Boox

Noté 5 sur 5 étoiles

Friendly and Helpful

Great software, great online help, friendly staff

24 septembre 2015
Avis spontané
Logo de Boox

Réponse de Boox

Hi Matthew,

Thanks for leaving us a review - great to see you're pleased with our service so far. Give us a call whenever you need to for help & advice.

The Team at Boox

Noté 4 sur 5 étoiles

Great up to now

Only been with Boox for a few days but up to now the whole process has been very smooth and efficient. The app is excellent and very easy to use. Boox have come highly recommended by my colleagues, and so far so good for me as well

4 septembre 2015
Avis spontané
Logo de Boox

Réponse de Boox

Thanks for the review Joanna, glad you like the app and are pleased with the service to date!

The Team at Boox

Noté 4 sur 5 étoiles

Great so far...

I have only recently joined Boox but so far everything seems to be running smoothly. There is always somebody on hand if I need to contact someone. The free tablet made me feel better about paying the fees, even though they are already competitive! :-)

13 août 2015
Avis spontané
Logo de Boox

Réponse de Boox

Thanks for the kind review Kelly. We hope you continue to enjoy our service. Give us a call if you run into any problems.

The Team at Boox

Noté 5 sur 5 étoiles

Efficient and Professional Service

Smooth set up. All staff very helpful. Quick at responding to queries would recommend.

29 juillet 2015
Avis spontané
Logo de Boox

Réponse de Boox

Thanks Cherisse.

Glad you're happy with the service to date - let us know if you need any help with the app, or have a query with your finances.

The Team at Boox

Noté 5 sur 5 étoiles

New to Boox

I am very impressed with the initial service being offered by BOOX in relation to my business. Looking forward to a good working partnership in the future.

17 juin 2015
Avis spontané
Logo de Boox

Réponse de Boox

Hi Paul,

Thanks for the review! Likewise, we're looking forward to working with you in the coming months. Give us a call if you need any assistance with using the app, or any queries you have about expenses, your tax obligations, pay breakdowns - anything really!

The Team at Boox

Noté 5 sur 5 étoiles

Excellent so far

very easy to join, not too many forms and good communication from them also, already given a personal accountant after 2 days

14 juin 2015
Avis spontané
Logo de Boox

Réponse de Boox

Hi Ashley, thanks for leaving us a review. We'll try to ensure your initial opinion of us doesn't falter in the coming months. Don't hesitate to get in touch with your accountant Tom if you ever have any queries.

Thanks

The Team at Boox

Noté 2 sur 5 étoiles

No Feed Back

I recently started up my limited company with Boox, but I am a littal disappointed in the service that is provided.
When you try to get help on the phone ,it is almost imposable to get an answer, regarding your enquiry.

Regards
Mr K Munn

10 juin 2015
Avis spontané
Logo de Boox

Réponse de Boox

Hi Kenneth,

Thanks for taking the time to leave us a review, and we're obviously disappointed that you're not satisfied with the service to date. Unfortunately when it comes to setting up of a business bank account, the approval process is out of our hands and there isn't anything we can do about the turnaround time which typically takes between 3-5 days. Please be assured we are chasing this for you and your accountant will be in touch as and when we have the information.

The Team at Boox

Noté 4 sur 5 étoiles

Efficient

very friendly, very responsive so far and very little delay in responding to queries etc so far- fingers crossed they maintain this high standard

14 mai 2015
Avis spontané
Noté 5 sur 5 étoiles

First experience of accountants

Boox was recommended to me by the agency I was contracting for.
Boox advised me and thoroughly explained all that was required to start as a PLC.
They remained in regular contact at all times and we're only ever a phone call or email away if I needed to ask yet another question.
Their app is very simple to use and understand and was perfect for my needs.
I would be happy to recommend Boox for contractor or PLC.

21 avril 2015
Avis spontané
Noté 3 sur 5 étoiles

Boox Online accounting service

Website is very user friendly but for me its always difficult to get hold of my dedicated accountant, respond might take several days and follow up email required

14 avril 2015
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus