From the start to the finish Danny M the sales assistant that met me on the forecourt was 2nd to none. His attention and information detail was delivered in a natural non pushy way, open to many... Voir plus
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Easy to book service. Was told it would take about 1 1/2 hours as I was "waiting" for the car. After 2 hours I noticed the carbeing driven out of the service area. I was then told that the service... Voir plus
I have been with Dacia/Brayleys for 10 years and wouldn’t go anywhere else. Their customer care is second to none and they have been friendly, helpful, efficient, reliable and incredibly kind form th... Voir plus
L'entreprise a répondu
The booking an appointment procedure was very quick and easy. From the moment we arrived at our appointment we were made to feel very welcome by Andrew. He was very friendly throughout and explained e... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- aussi dans
- Atelier de réparation automobile
- Magasin de pièces auto d'occasion
- Vendeur de voitures d'occasion
Écrit par l'entreprise
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Coordonnées de contact
17 Barnsdale Drive, MK4 4DD, Westcroft, Royaume-Uni
- 01908 866200
4,5
Excellent
213 avis
Aucun historique récent de demande d’avis
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A répondu à 27 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Highly recommend picked new car up
Highly recommend picked new car up. Was always kept well informed.
Danny was awesome all the way through since July till picking car up.
14 octobre 2025
Avis spontané
Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
Hi Dan, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Best service I have ever had from a…
Best service I have ever had from a dealership - and I have owned over 20 cars! Service was great from James. I would highly recommend - quick efficient - didn't have to haggle, good deal and great service.
30 septembre 2025
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Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
Hi Michael, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Excellent Customer service
Had my cars first service and was made to feel welcome. Excellent Customer service.
26 septembre 2025
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Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
Hi Sam, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Service was done within 2 hours and my…
Service was done within 2 hours and my car was cleaned
23 septembre 2025
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Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
the staff are very friendly and helpful…
the staff are very friendly and helpful the only issue there was not adequate parking had drive around to find a space in which to park
24 septembre 2025
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Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
Hi Maria, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.
New Dacia duster purchase
Simple and easy buying experience
Joe ordered the car after a discussion over the phone. Easy transaction everything completed and car ready to go when I arrived on site. Great service and I personally wouldn't drive anything else.
4 septembre 2025
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Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
Hi Steven, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Having experienced poor unprofessional…
Having experienced poor unprofessional staff at Dacia Plymouth I nearly didn’t purchase a car but located the model and spec I wanted in Brayleys Milton Keynes. Made contact and straight away was impressed with the staff and ultimately their professionalism and friendliness helped me purchase a brand new vehicle. The sales person Daniel Marino was a credit to the branch and smoothly purchased picked up and demonstrated my new vehicle.
9 septembre 2025
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Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
Hi Mark, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Drivers seat stained!!!
Collected my car yesterday, drivers seat had dirt in numerous places. After Sales manager had it cleaned when I voiced my concern but not acceptable for a 30k car which I've owned new for only 12 weeks.
9 septembre 2025
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Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
Thank you for your review, Shane. We are sorry that this situation occurred but understand that this situation has been resolved by our Aftersales Manager. If any issue remains outstanding, please email liam.perricone@brayleys.co.uk
Highly recommend company
I have used Brayleys for several years
and find the show room staff very helpful.
I purchased a new Dacia Sandero recently.
Danny(based in the MK showroom at Westcroft) was very helpful dealt with my questions and supported dealing with online transactions etc very professionally .
1 septembre 2025
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Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
Hi Anne, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
VERY POLITE STAFF ,ALL WORK ON CAR…
VERY POLITE STAFF ,ALL WORK ON CAR CARRIED OUT TO MY SATISFACTION, VERY HAPPY WITH THE SERVICE I RECEIVED.
26 août 2025
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Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
Hi Robert, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Poor service
As a long standing Renault owner very disappointed to be told they couldn't do a diagnostic on my car for three months
Went to Richard Sanders Renault instead and got an appointment in two days and solved the problem in an hour
22 août 2025
Avis spontané
Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
Thank you for your review. We are sorry that our diagnostic lead times are currently extended due to a backlog of work, but are pleased to hear that another dealer was able to assist. Should you have any future issues, please contact the on-site team directly or email mark.fisher@brayleys.co.uk
New car purchase …
My husband and I have been looking for another car. We popped into Brayley Dacia and Renault showroom. It was very modern, plenty of new and used cars, to look at. I had a price in my head, that I wanted to spend. James one of the sales team, was very friendly, and helpful. We tested drove one of there cars, and decided that was for us. They gave us a very fair price for our 13 year old corsa. We have also been given 2 years extended warranty and free Dacia breakdown cover. All in all a very satisfying experience. 10/10
26 août 2025
Avis spontané
Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
Hi Carole, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Tony was excellent to deal with
Tony was excellent to deal with. Gave plenty of information and made the process stress free. Quick process from first visit to collecting the car. Thank you very much!
13 août 2025
Avis spontané
Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
Hi Jayzer, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Started well but lock in the finance deal!
Started well! The dealership was clean and welcoming and Tony was friendly to deal with - he managed to arrange a longer year drive which was very welcome and helped make the decision. We had some significant issues with the clarity of the overall process and signing paperwork and deposits we understood to be confirming the car purchase and finance, then to be told that the finance had been changed by Dacia with no warning. This had a significant increase to the monthly payments and left us feeling upset and frustrated with the lack of transparency and breach of trust we put in Dacia as a first time customer of the brand. The car is perfect for us and was ready early but then not with the right items that we’d ordered - this was rectified. Our car handover was thoughtful and thorough and we appreciated the extra time offered. Tony has done his best to mitigate our experience and leave us feeling positive but overall we felt let down and confused about how the process has felt so bumpy and left us out of pocket
10 août 2025
Avis spontané
Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
Thank you very much for your valuable feedback. We're sorry that the campaign changed midway through your purchase journey, but are delighted to hear that you are enjoying your car and that Tony looked after your requirements.
Great service
Polite, friendly, helpful staff. As well as having a service I bought a spare wheel from the parts department and even they were great to deal with so very good and definitely recommend
6 août 2025
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Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
Hi Simon, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Helpful & Easy to get on with
Danny sales was very helpful and not pushy.
I only came to look!
Took me and Dad for a test ride Explained the workings.
When I phoned up to check something.Very easy all-around
Thanks
8 août 2025
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Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
Hi Peter, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Danny Marino was brilliant
Danny Marino was brilliant, answered all of our questions before we made a purchase. Sourced the vehicle to the spec we wanted. He has always helped us with all the cars we've had.very pleasant chap and very knowledgeable.
30 juillet 2025
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Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
Hi Debbie, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
No nonsense quick and efficient…
No nonsense quick and efficient service. Everything explained with no strong sales pitch.
25 juillet 2025
Avis spontané
Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Everyone was both helpful and polite
Everyone was really helpful and polite. Car serviced and returned promptly. Thank you.
7 juillet 2025
Avis spontané
Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
Hi Karen, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
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