From the start to the finish Danny M the sales assistant that met me on the forecourt was 2nd to none. His attention and information detail was delivered in a natural non pushy way, open to many... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Easy to book service. Was told it would take about 1 1/2 hours as I was "waiting" for the car. After 2 hours I noticed the carbeing driven out of the service area. I was then told that the service... Voir plus
I have been with Dacia/Brayleys for 10 years and wouldn’t go anywhere else. Their customer care is second to none and they have been friendly, helpful, efficient, reliable and incredibly kind form th... Voir plus
L'entreprise a répondu
The booking an appointment procedure was very quick and easy. From the moment we arrived at our appointment we were made to feel very welcome by Andrew. He was very friendly throughout and explained e... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- aussi dans
- Atelier de réparation automobile
- Magasin de pièces auto d'occasion
- Vendeur de voitures d'occasion
Écrit par l'entreprise
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Coordonnées de contact
17 Barnsdale Drive, MK4 4DD, Westcroft, Royaume-Uni
- 01908 866200
4,5
Excellent
214 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 27 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Staff polite friendly and very helpful
Staff polite friendly and very helpful. Repairs and MOT carried out quickly and efficiently within timescale expected.
27 novembre 2023
Avis spontané
Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
We're glad all went to plan and look forward to seeing you in future. Many thanks for rating and reviewing your experience so highly!
Great experience with this company
Great experience with this company, so good I came back again another car! Good service, straightforward, no hard sell.
29 novembre 2023
Avis spontané
Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
Hello Jane, thank you for your great review - we're delighted to hear that we won your custom again and look forward to providing great service to you in the years ahead.
I'll never go anywhere else now
After years of avoiding main dealerships for the servicing and MOT of my Dacia, believing them to be far more expensive than independent garages, imagine my surprise when every single aspect of my experience with Brayley's, including the pricing, along with customer service, convenience, and quality, has far outstripped any garage I have visited in the last 10 years. And for a very reasonable £20, they'll collect and drop off your car too, which is a lifesaver for me during a busy work day. It's Brayley's for me every time from now on.
23 novembre 2023
Avis spontané
Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
Hello Donna, thank you for your great review. We're glad to hear that your experience so far has been positive - we aim to deliver excellent service so that we can retain our customers for years to come.
Dacia sandero cvt.new service contractley
This was the first service carried out under my contract plan with Brayley Dacia Mk. The work was carried out in a very professional and timely manner and the car being washed was much appreciated. My only criticism is that I found when initiating the original booking it was difficult
to get through to the service dept , if I had not encountered this problem I would have gladly given 5 stars.
23 novembre 2023
Avis spontané
Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
Thank you very much for your positive review. We are aware that our telephone team have become over-stretched and are in the process of recruiting additional resource to improve future experiences.
Bought a second hand car
Bought a second hand car from Mazda- the service was impeccable, efficient and reliable. Ben went out of his way to make sure that the process was painless and always answered any questions I had. He met all of the criteria I had for a car and the experience of buying was really good. Really recommend Mazda at Milton Keynes.
17 novembre 2023
Avis spontané
Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
Thank you very much for your great review. We're delighted to hear that you received first-class service from Ben and will be sure to convey your kind comments to him.
Recommend Brayleys Milton Keynes
Joe at Brayleys Milton Keynes was super informative and very helpful when we attended to test drive some Dacia cars. We subsequently bought a Duster and the whole process went very smoothly, part exchanging
our previous car and receiving our brand new Dacia.
10 novembre 2023
Avis spontané
Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
That's brilliant to hear! We appreciate your custom and will be sure to convey your kind comments to Joe.
Professional, helpful and outstanding service and staff
Very friendly and helpful staff. Gave unbiased advice. I made an order for a car and then changed my mind to another model. This was no problem and the new car was supplied with no issues. I am really pleased with My Dacia Duster. It has plenty of room and is a pleasure to drive. I had a couple of extras fitted: spare wheel and dog bars. They took a little time to arrive however, they were fitted straight away. In short the staff are great, the cars are brilliant, the service is outstanding and the deal I got was good. I highly reccommend them.
21 juillet 2023
Avis spontané
Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
Thank you very much for taking time to leave such a great review - it's much appreciated by the team. We are pleased to hear that your enjoying your new Duster - don't hesitate to let us know if we can be of further assistance.
Friendly
Friendly, professional. Can't fault the servicing. I notice the improvements while driving. The mechanics do a first class job. Highly recommended.
31 octobre 2023
Avis spontané
Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
Thank you very much for your great rating and review. We're delighted to hear that your car is performing well and look forward to seeing you in future.
Customer Service
The salesman, Joe Fountain was excellent explaining everything. I caught covid so couldn't pick up my car, but Joe delivered it and took my old car and he will be coming back to go through the cars functions. I couldn't have had better customer service.
30 octobre 2023
Avis spontané
Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
Thank you very much for your great feedback. We are pleased to hear that you were well looked after and will convey your kind comments to Joe.
Joe was really informative but not…
Joe was really informative but not pushy. Great experience.
Highly recommend
23 octobre 2023
Avis spontané
Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
Thank you very much for your great rating and review. We're delighted to hear that your experience was positive and will convey your kind comments to Joe.
Service excellence
18 octobre 2023
Avis spontané
Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
Thank you very much - your great rating and review are much appreciated by the team!
Excellent service
Excellent service; price quoted in advanced. Was able to wait for the service. Staff very friendly and helpful
25 septembre 2023
Avis spontané
Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
The team were very helpful and…
The team were very helpful and everything was sorted with ease
23 septembre 2023
Avis spontané
Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
That's great to hear - thank you very much for rating and reviewing your experience so highly!
Great experience
Great experience. Joe was friendly, polite and patient in supporting my car purchase. Not pushy, well informed re the cars available and proactive in following up requests or questions.
Thank you for all your help!!!
22 septembre 2023
Avis spontané
Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
Thank you very much for your great rating and kind comments, which we will convey to Joe. Your custom is appreciated and we look forward to seeing you in future.
Service was scheduled quickly for a…
Service was scheduled quickly for a date and time that was convenient.
Car returned spotless after service.
11 septembre 2023
Avis spontané
Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
service and mot…
Brought my car in for a service and mot booked in for am. Arrived at 8am to be told its an all day appointment and would be done by 4.30pm which is ridiculous. Car was serviced and mot done by 12.30 and invoice printed at 12.40 but still took 3hrs to call me to tell me my car was ready for collection. Not happy at all about this but why when a Car is left at 8am should it take 7.5hrs to get it returned.
11 septembre 2023
Avis spontané
Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
Thank you for your review. We're sorry to hear that you were disappointed by your experience. We use daily bookings so that we are able to maximize our workload, which enables us to remain competitively priced. However, we have a few slots each day when bookings can be made on a 'while you wait' basis, and if you make clear when booking that you require one of these, we will accommodate if possible. The delay in contacting you was likely the result of delays in our wash bay - in future, if you are happy to forgo your car's complimentary wash, further time can be saved. Kind regards.
Really helpful staff and great value…
Really helpful staff and great value for money. The people at Brayleys have always serviced and sold my cars well and listened to the problems I've had (only software with my EV). LOVE my Zoe 135GTLine! Perfect car for me.
21 juin 2023
Avis spontané
Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
Hello and thank you very much for leaving such a great review. We love your Zoe too and hope to look after it for many years to come!
Many Thanks Danny Marino
From original meeting Danny Marino was clear giving information, not just at point of sale, but through whole purchase process. Whenever there was news he passed that detail on. Yesterday when we collected the car all went smoothly in handover including a detailed presentation of the car and all its driving and technical options
16 juin 2023
Avis spontané
Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
Thank you very much for taking time to rate and review your experience so positively - Danny and team are working hard to ensure they deliver the best possible customer service so your feedback is very valuable. Thank you again!
Great service …
Great service(thanks Jack) from order to collection a Swift and Professional no stress approach of the purchase of my mums new Car.
Highly recommend if your shopping for a car in Milton Keynes.
31 mai 2023
Avis spontané
Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
Thank you very much for your great rating and review; we're really pleased to hear that your purchase experience was positive and will convey your kind comments to Jack. Don't hesitate to let us know if we can be of further assistance.
Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
That's great to hear - thank you ever so much for rating and reviewing us so highly!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.