From the start to the finish Danny M the sales assistant that met me on the forecourt was 2nd to none. His attention and information detail was delivered in a natural non pushy way, open to many... Voir plus
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Easy to book service. Was told it would take about 1 1/2 hours as I was "waiting" for the car. After 2 hours I noticed the carbeing driven out of the service area. I was then told that the service... Voir plus
I have been with Dacia/Brayleys for 10 years and wouldn’t go anywhere else. Their customer care is second to none and they have been friendly, helpful, efficient, reliable and incredibly kind form th... Voir plus
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The booking an appointment procedure was very quick and easy. From the moment we arrived at our appointment we were made to feel very welcome by Andrew. He was very friendly throughout and explained e... Voir plus
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À propos de l'entreprise
- Concessionnaire automobile
- aussi dans
- Atelier de réparation automobile
- Magasin de pièces auto d'occasion
- Vendeur de voitures d'occasion
Écrit par l'entreprise
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Coordonnées de contact
17 Barnsdale Drive, MK4 4DD, Westcroft, Royaume-Uni
- 01908 866200
4,5
Excellent
214 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 27 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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5 stars for Danny……
Danny provided 5star customer service, excellent communication and managed my expectations with the long delays in the new Dusters arrival. He provided extra support, going up and beyond what would have been expected. Thank you Danny!
It was disappointing that Dacia did not provide a formal apology, explanation or any contact during the 12 month wait. If the review was based solely on them it would be 1 star.
The car itself, so far (day 3) has exceeded my expectations!
16 mars 2023
Avis spontané
Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
Danny will be thrilled to receive your kind comments. As for us, we're delighted that you chose to purchase from Brayleys, appreciate your patience and are delighted to hear that you're enjoying your new car. We're sorry that the Dacia UK team weren't responsive and will ensure that your experience will be conveyed to them.
Polite and helpful,car serviced…
Polite and helpful,car serviced 5/5,Thankyou.
20 février 2023
Avis spontané
Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
Thank you very much for leaving such a positive review - we look forward to seeing you again!
I would recommend Brayley’s MK
This is my second time purchasing a car from Brayley’s and the process was very smooth (hence why I returned to them). Danny was my sales advisor and he was able to answer all my questions and help me get the best deal that worked for me. He was patient with me (nothing worse than a pushy salesperson in my opinion) and if I ever need to purchase a car in the future I wouldn’t hesitate to return to Brayley’s.
21 février 2023
Avis spontané
Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
Thank you very much for your kind review - it's much appreciated by Danny and the team. We're delighted that you returned to buy another vehicle from us and look forward to looking after your future motoring needs. Kind regards.
Starting Problem on my CX-30…
Thank you for you assistance today regarding my battery problem on my CX-30. Having spoken with Neil in the showroom he kindly managed to identify the issue and fitted a new one to get me going again.
Thank You Neil and well done Brayley
3 février 2023
Avis spontané
Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
Hi Bob, Thank you for your review, we are very glad we could help with fixing the issue. Please let us know if there is anything else we can do for you; we are more than happy to help!
A great experience
A great experience. Salesperson (Joe F.) offered explanation and advice. Very happy with the sales experience and free coffee.
15 janvier 2023
Avis spontané
Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
Thank you for your review, we are delighted to hear of your positive experience with Joe and the team. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Taking the pain out of first car purchase
Great experience helping my son buy his first nearly new car. Joe was knowledgeable, helpful, built great rapport with my son and made the whole process straightforward. Thank you Joe!
31 décembre 2022
Avis spontané
Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
Thank you very much for taking time to rate and review us - it's greatly appreciated. We will be sure to convey your kind comments to Joe.
Really great experience
Really great experience, Joe was very helpful and honestly gave me a great deal, will definitely come back, amazing service
31 décembre 2022
Avis spontané
Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
We're delighted to hear that you were well looked after and will convey your kind comments to Joe. Thank you for choosing to purchase from us - enjoy your car!
Very helpful
Joe was incredibly helpful. No issue letting us go for test drive and knew details of car. Thanks for your help.
28 décembre 2022
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Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
It's great to hear that your experience was positive - we really appreciate your custom and also taking time to review us!
Great Customer Service - Thanks Joe
After so many years it was time to change our car for a much newer model. Joe was extremely polite and helpful in supporting in this change. Explained information thoroughly and was easily approachable when asking any questions face to face and via the telephone.
23 décembre 2022
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Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
Thank you for choosing to purchase from us. We're delighted to hear that your experience was positive and will be sure to convey your kind comments to Joe!
Joe was very helpful and informative
30 novembre 2022
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Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
Thank you for your review, we are very pleased to hear of your positive experience with Joe. Please let us know if there is anything else we can do for you; we are more than happy to help!
Came in and purchased a vehicle
Came in and purchased a vehicle, happy from start to finish, highly recommend this dealer
27 septembre 2022
Avis spontané
Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
Thank you very much - we really appreciate your custom and look forward to seeing you in future.
Excellent product and customer service!
My wife and I were looking to replace her current car. We found Joe, friendly yet professional and test drove the Clio in both pure petrol and hybrid forms. As the new Clio is a large supermini, Joe also arranged a further test drive to ensure we could get the car in our garage and get out of it! Joe kindly arranged a further test drive of the Clio Hybrid and we were so delighted with the performance of the vehicle and the customer service provided by Joe that we have now placed an order with Brayleys Milton Keynes.
1 septembre 2022
Avis spontané
Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
Thank you very much for leaving such a great review. As you may be aware, Joe is a recent addition to our team so it's especially gratifying to receive such positive comments - we will be sure to convey them to him. And many thanks for choosing to purchase from us - we're sure that you'll love your new car!
A great place to buy a car
Joe was really great. Freindly, helpful, knowledgeable and enthusiastic. He made the process really easy.
Thank yiu
10 septembre 2022
Avis spontané
Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
Thank you very much for leaving such a great review. We're really pleased that your experience was positive and will convey your kind comments to Joe.
Excellent person who was very confident…
Excellent person who was very confident and not pushy
30 août 2022
Avis spontané
Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
We're delighted to hear that your experience was positive. Thank you very much for taking time to share it.
Brayleys Dacia Milton Keynes
Bought car from Danny, no hard sell of additional products, honest on delivery date and regular email updates. Happy to recommend , car as good as its says, no issues so far
Thanks
26 août 2022
Avis spontané
Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
Thank you for reviewing us - it's really appreciated by the team. We are delighted that you're pleased with your car and look forward to assisting with your motoring journey in the years ahead.
Joe and his colleague
Joe and his colleague were extremely helpful and friendly without being pushy. I love dealing with this garage, it’s great to have found one who I feel I can trust and hope to stay a loyal customer for years to come.
23 août 2022
Avis spontané
Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
Thank you very much for your review. We're really pleased that your experience was positive and we look forward to seeing you in the years ahead.
Great customer service
Always have a great customer experience with this company unlike other main dealer companies. I drive eighteen miles to take my car here rather than the four to my nearest dealership. That should say it all, keep up the good work Brayleys Milton Keynes.
7 juillet 2022
Avis spontané
Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
Thank you for leaving us such a great review! We really appreciate your loyal custom and look forward to continuing to look after your motoring requirements.
Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
We're delighted all went to plan - thank you very much for taking time to rate and review us
Excellent Service
Professional from start to finish; kept us up to date with the progression of the order and always at the end of the phone to answer questions.
27 juin 2022
Avis spontané
Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
Thank you for your kind review - we really appreciate you purchasing from us and look forward to seeing you in future.
excellent service and good comms from…
excellent service and good comms from the service desk so thank you
18 juin 2022
Avis spontané
Réponse de Brayleys Cars - Brayley Dacia Milton Keynes
Thank you very much! We look forward to seeing you again.
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