Pity that Brayleys Cars now charge £50 for collection from Thames Ditton especially as public transport for a disabled person from Thames Ditton to Ewell is not easy. The actual service was fine - no... Voir plus
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Pity that Brayleys Cars now charge £50 for collection from Thames Ditton especially as public transport for a disabled person from Thames Ditton to Ewell is not easy. The actual service was fine - no... Voir plus
L'entreprise a répondu
David Green the salesman has helped us in the past with car buying and is very efficient and jolly and attempts to get the best potions available for us The service arrangements were average keeping... Voir plus
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A fantastic and professional service from Brayleys Honda Ewell. Peter carried our my transmission oil change and health check and supplied a video of his findings. It was so reassuring to go through t... Voir plus
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I had visited several dealerships before arriving at Braleys in Ewell. I was immediately impressed with the calm and relaxed atmosphere. All the staff were kind and helpful. No hard selling Paul S... Voir plus
L'entreprise a répondu
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Ewell By Pass, KT17 2PU, Epsom, Royaume-Uni
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A répondu à 31 % de ses avis négatifs
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Service booked easily and after drop off kept informed of work needed and price . Staff very helpful

Réponse de Brayleys Cars - Brayley Honda Ewell
Took car for 5 yr service and MOT in morning. Seemed well organised and was sent video by car technician to show condition of suspension and tyres which was a nice touch. Car ready for collection mid afternoon. Excellent service.

Réponse de Brayleys Cars - Brayley Honda Ewell
Always helpful and polite. Very informative about the findings via the video sent

Réponse de Brayleys Cars - Brayley Honda Ewell
Clear professional and friendly service by the whole team , keep up the good work

Réponse de Brayleys Cars - Brayley Honda Ewell
I was texted to say that my front off side tyre critically needed changing at a cost of £111. I knew this was incorrect as the vehicle had passed it's MOT the week before. I declined to have it changed knowing it was not necessary. When I collected the vehicle the customer service op said all was fine. He did not mention the tyre. Was this a ploy to get me to spend money un-necessarily? Also I wanted the chime sound when getting into the vehicle checked. This was not done. I do not like having text messages sent I want a staff member to ring me if there is a potential problem. Staff were polite, friendly and helpful when checking in the vehicle.
Fitted my service in a day early.
Kept me informed throughout.
Let me know my vehicle was ready for collection promptly.
Brayley Honda Ewell are always excellent.

Réponse de Brayleys Cars - Brayley Honda Ewell
Fixed price service was good
I was expecting them to have have given the car a clean !
Very diffuclt to get hold of them on the phone for a update though .. I underatnd they are busy but I called three times and no asnwer !

Réponse de Brayleys Cars - Brayley Honda Ewell
Had a service and MOT which was carried out efficiently and the service section staff were helpful, pleasant and knowledgeable. Also had a good discussion with the sales supervisor who was particularly helpful pleasant and knowledgeable. he was able to give good advice and options and eventually we agreed on an exchange for another car. all staff are helpful and personable and made the whole visit and enjoyable occasion.

Réponse de Brayleys Cars - Brayley Honda Ewell
My car was picked up a time specified. I was contacted about some additional work and car was returned promptly. My only disappointment is that you no longer
clean the car before its return. As a loyal customer unable to clean the car myself I valued this little extra care.

Réponse de Brayleys Cars - Brayley Honda Ewell
Everyone was very polite. I had booked my service as a while you wait, which they did and it didn’t seem to take too long. Very pleased.

Réponse de Brayleys Cars - Brayley Honda Ewell
The staff were all pleasant and helpful the check on my car was carried out by experts

Réponse de Brayleys Cars - Brayley Honda Ewell
Excellent friendly and thoroughly professional service

Réponse de Brayleys Cars - Brayley Honda Ewell
Professional, informative, quality car service and friendly, helpful staff

Réponse de Brayleys Cars - Brayley Honda Ewell
Service carried out efficiently. Helpful and friendly people at the service desk.

Réponse de Brayleys Cars - Brayley Honda Ewell

Réponse de Brayleys Cars - Brayley Honda Ewell
Staff were polite and efficient as normal. Issue was Bayleys have tried to limit the service (cleaning the car) for environmental reasons. Be honest and admit you are simply cutting costs.

Réponse de Brayleys Cars - Brayley Honda Ewell
Easy to book.
Polite staff.
Jed was welcoming and professional, he explained what work was taking place on the car and the fact that no charge would be incurred as the problem was due to a factory recall.
The job was completed to satisfaction, in a timely manor.

Réponse de Brayleys Cars - Brayley Honda Ewell
MOT went to plan, no extra work required and all at Brayleys very helpful as always.

Réponse de Brayleys Cars - Brayley Honda Ewell
Great and smooth 1st year service. Matching courtsey car, and kept well iformed on timing.

Réponse de Brayleys Cars - Brayley Honda Ewell
Everyone was helpful and polite. My problem was resolved in good time.

Réponse de Brayleys Cars - Brayley Honda Ewell
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