Russell at the Hemel Hempstead branch was very helpful, from the moment I dropped the car off for its annual service and MOT, until the time I picked it up later in the day. I was kept informed of th... Voir plus
L'entreprise a répondu
Two Waters Road, HP3 9BX Hemel Hempstead, England, GB
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Russell at the Hemel Hempstead branch was very helpful, from the moment I dropped the car off for its annual service and MOT, until the time I picked it up later in the day. I was kept informed of th... Voir plus
L'entreprise a répondu
Amaar is a brilliant & a very helpful salesman. He explains everything precisely & carefully. He made purchase of our Honda seem very smooth & straight forward for us.
L'entreprise a répondu
Very polite, helpful, and knowledgeable about the car. Spent time explaining carefully my options. I have used Brayley Honda for many years and have only once been disappointed with their service a... Voir plus
L'entreprise a répondu
I sent my car for a service and they did exactly that..no unnecessary extras and a test run when I picked it up to show that a rattle had been cleared
L'entreprise a répondu
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Two Waters Road, HP3 9BX, Hemel Hempstead, England, Royaume-Uni
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Car went for first service.
Very efficient and friendly staff.
I have had dealings with 3 Brayley owned sites in the last year, and Hemel is head and shoulders above the other 2 for sales and service.

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead
Booking easy, very helpful staff on day of service and service completed on time.

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead
Brilliant team
Great communication
Lovely people to deal with
Thank you see you next year
Thank you

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead
Very disgusted. Brayleys did not do what I asked them to do. They dont answer the phone which makes it even worse
I can’t say enough good things about the service department at Brayleys Honda, Hemel Hempstead, my son’s 7 year old Honda Civic needed some serious attention and from start to finish the experience was exceptional. Jason Green the Aftersales Manager was professional, friendly and incredibly knowledgeable, he took time to explain what needed to be done, provided estimates, updated me regularly and helped navigate the warranty process. It’s rare these days to find a service department that genuinely gives a first class experience from start to finish but that’s exactly what I experienced. Thank you Jason and all at Brayleys. I think this is the first time I have ever left a glowing review for a garage, I can’t recommend them highly enough.

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead
An excellent customer experience from start to finish. Brayley Honda Hemel Hempstead delivered everything that they promised.

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead
Excellent experience all around. First class help from Aamar Suleman personable knowledgeable helpful many thanks.

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead
Everyone is lovely, nothing is too much trouble, no pushy sales. Explain absolutely everything and the coffees not bad either
I would never go anywhere else, this is my second Honda and I’ve been a very happy customer for over 10 years

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead
The first time we have used this garage to have our car serviced. It won’t be the last! Great communication both leading up to the day and whilst our car was in the garage. The Service Manager took the time to explain about various functions on our car, which the Honda dealership where we bought the car from didn’t. The car had been cleaned thoroughly too. In all a great experience. My only criticism is the lack of customer parking space.

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead
Seamless experience and friendly staff, callout to Jason and service team

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead
I was given the opportunity to take my car in sooner for its recall due to me booking a road trip. They were extremely understanding and the job was promptly dealt with efficiently. The service advisers are always courteous and friendly and nothing is too much trouble for them !

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead
Very informative & polite service.
It made an occasional complicated purchase (for me as I keep my cars a long time) easy. I had a couple of issues with the standard presentation of the car such as boot opening height & this was easily resolved. Well done guys.

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead
Easy book in good communication and clean car.

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead
Just purchased a car from Brayleys Hemel Hempstead. George provided excellent service and his attention to detail was really good. He answered challenging questions well and with a smile.

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead
Gentleman arrived on time to pick up my car to take to service and returned car after service.

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead
Brayleys has very bad selling practises. They advisetise cars they don't have, then when you call they tell you the car has a deposit on it, "what did you like about the car" but then they want all your details telling they have other cars.
Sales staff are friendly and helpful.
Aamar was very helpful in the buying process and his knowledge of the car.

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead
My wife has been going to Brayleys Honda in Hemel Hempstead for years and everyone has always been brilliant there. I went with her a couple of weeks ago and we were treated so well there. They take the time to talk you through all of the options and you never feel pressured in any way which is important. Special thanks goes to Aamar Suleman, who is a sales executive there. He was amazing and he made us feel at ease. Nothing was too much trouble for him and I personally couldn't have been more impressed by the way he dealt with us. Keep up the fantastic work and thank you so much!!
Alan & Louise Mayo

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead
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