Russell at the Hemel Hempstead branch was very helpful, from the moment I dropped the car off for its annual service and MOT, until the time I picked it up later in the day. I was kept informed of th... Voir plus
L'entreprise a répondu
Two Waters Road, HP3 9BX Hemel Hempstead, England, GB
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Russell at the Hemel Hempstead branch was very helpful, from the moment I dropped the car off for its annual service and MOT, until the time I picked it up later in the day. I was kept informed of th... Voir plus
L'entreprise a répondu
Amaar is a brilliant & a very helpful salesman. He explains everything precisely & carefully. He made purchase of our Honda seem very smooth & straight forward for us.
L'entreprise a répondu
Very polite, helpful, and knowledgeable about the car. Spent time explaining carefully my options. I have used Brayley Honda for many years and have only once been disappointed with their service a... Voir plus
L'entreprise a répondu
I sent my car for a service and they did exactly that..no unnecessary extras and a test run when I picked it up to show that a rattle had been cleared
L'entreprise a répondu
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Two Waters Road, HP3 9BX, Hemel Hempstead, England, Royaume-Uni
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A répondu à 27 % de ses avis négatifs
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Great service experience. Was called to say when driver was leaving to pick up my car. Car serviced, washed and returned before 4pm. Called later that day to give payment for pick up/drop off service

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead
I made a number of visits recently for servicing my vehicle and also purchasing a new vehicle for my daughter and I cannot fault the team at Hemel Hempstead. They consistently deliver a service that is first class. They are an absolute pleasure to deal with! Jason the service manager is always a joy, George the sales exec who organised the sale of my daughter’s vehicle is a lovely and very helpful guy and Clive the sales manager is a delight. They all make the processes easy to understand and deliver the service with no pressure 11/10🥇

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead
I have been with Brayley Honda for nearly 20 years. I have always been treated very well with all the staff and they are very friendly

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead
The car needed two recalls attended to, a first service and the windscreen washers fixing. I was unable to take it in for the first appointment as I haven't been well for a couple of weeks. Brayley Hemel Hempstead collected the car from home, did all the required work, cleaned it inside and out and returned it. I cannot thank them enough, it is a worry off my mind. Outstanding service.

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead
Good communication, efficient service, nice to have car valeted. Thank you

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead
George Burton was extremely pleasant and helpful and made the whole procedure stress free. There was no pressure and every detail was taken care of. I hope he stays there until I change my car again in 10 years time!

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead
George was so helpful in every aspect of buying my new Honda Jazz.
Also very patient when explaining all the technology.
Many thanks

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead
My experience was great and everything was explained to me, Customer Service was excellent even though the car was a little late, I was happy with everything and I would recommend Honda to family and friends, also thank you to Aamar who helped me understand everything as this was my first motability car.

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead
Service and MOT
Russell is always helpful and efficient
Explained an item on the MoT which had been highlighted. I feel confident he is acting in my best interest and one of the reasons I will be returning to Honda for my next Service

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead
Excellent professional and very helpful experience. All staff were friendly and supportive. A big thank you to them all.

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead
Getting my car booked in was easy and void of the 'online hassle'... you phone them, someone answers promptly, you get booked in. Simple. Service agent was polite and patient. All agreed work was carried out to my satisfaction and to the agreed times. I've always received excellent service from Brayley Honda Hemel Hempstead over the years, that's why I'll continue use them.

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead
They had advised a year ago that the rear discs would need replacing. The replaced them at this service and completed the service and MOT very efficiently. I really appreciate the way that Brayleys advise me in advance of possible forthcoming issues. I never get any nasty suprises

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead
The sales executive Aamar was very knowledgeable helpful and patient. He answered all our queries and gave all the relevant information about the car I was interested in.

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead
Honest and trusted. I don’t feel taken advantage of and I have a choice whether to go ahead with work.

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead
Great service from Brayley Honda HH. As always super efficient, friendy and kept me updated. Car returned in tip top condition. Thanks Russell, Jason and service team

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead
Fault was diagnosed, new part ordered,fitted in no time at all.
Excellent service from start to finish 👏

Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead
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