Brayleys Cars - Brayley Honda Hemel Hempstead Avis 

281
•
TrustScore 4.5 sur 5

4,6

Two Waters Road, HP3 9BX Hemel Hempstead, England, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Russell at the Hemel Hempstead branch was very helpful, from the moment I dropped the car off for its annual service and MOT, until the time I picked it up later in the day. I was kept informed of th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amaar is a brilliant & a very helpful salesman. He explains everything precisely & carefully. He made purchase of our Honda seem very smooth & straight forward for us.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very polite, helpful, and knowledgeable about the car. Spent time explaining carefully my options. I have used Brayley Honda for many years and have only once been disappointed with their service a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I met Aamar Suleman on my first visit to Brayleys Honda. I was looking at changing my car but unsure about the Honda HRV. Aamar took time to show me the difference between the .two models I was look... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. aussi dans
  3. Atelier de réparation automobile
  4. Magasin de pièces auto d'occasion
  5. Vendeur de voitures d'occasion

Écrit par l'entreprise

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Coordonnées de contact

  • Two Waters Road, HP3 9BX, Hemel Hempstead, England, Royaume-Uni

  • 01442 233455

4,6

Excellent

TrustScore 4.5 sur 5

281 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 27 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,6

Tous les avis

(281)

3 471 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Faulty window switch

Fault was diagnosed, new part ordered,fitted in no time at all.
Excellent service from start to finish 👏

12 novembre 2024
Avis spontané
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Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Steven, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Noté 5 sur 5 étoiles

Excellent service

Excellent service, Specially Jason. A friendly, helpful, charming man. I felt he really looked after me and helpd me. specially Thanks 🙏 for mechanic 🔧

7 novembre 2024
Avis spontané
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Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Muhammad, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Jason. We look forward to continuing to welcome you into the dealership for many more years.

Noté 5 sur 5 étoiles

I bought a used car from Honda Brayley…

I bought a used car from Honda Brayley a couple of weeks ago. It is a Honda Jazz Crosstar and I am so pleased with it. It's a beautiful car. It drives so smoothly, has lots of mod cons but what made it even more special was how pleasant the buying process was. The staff at Honda Brayley were all wonderful particularly George Burton who dealt with my sales. He got me a great deal on my Vauxhall Mokka which I part exchanged. He was excellent at his job: very knowledgeable, very quick and efficient, sorted out problems. Nothing was too much trouble. For such a young man he has a very sensible approach and very mature attitude. I highly recommend buying a car from Honda Brayley and particularly seek out George.

22 octobre 2024
Avis spontané
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Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Paul, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by George. We look forward to continuing to welcome you into the dealership for many more years.

Noté 5 sur 5 étoiles

Headlight bulb out - fixed immediately

Headlight bulb out. The guys were able to fix it on the spot as I had some very big journeys coming up.

29 octobre 2024
Avis spontané
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Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead

We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Noté 5 sur 5 étoiles

Outstanding service

Outstanding service! George was helpful
from day one. Followed up when he said he would, knowledgeable and friendly. All colleagues were attentive both in the showroom and on the phone.
Couldn’t recommend higher.

30 octobre 2024
Avis spontané
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Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Michele, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by George. We look forward to continuing to welcome you into the dealership for many more years.

Noté 5 sur 5 étoiles

George & Clive

George & Clive were amazing! Went in on invitation to sort out the finance on my existing car.

Came out later with the car of my dreams, the one I wanted for a long time.

They both pulled out all the stops to make it happen...

Can't thank them enough for their kindness and care.
I'm now a loyal Brayley Hemel customer now!!

Highly recommended!

23 septembre 2024
Avis spontané
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Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Jessie, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by George and Clive. We look forward to continuing to welcome you into the dealership for many more years.

Noté 5 sur 5 étoiles

Work all good

All good. Dropped the car off at the dealership for the work and given a lift to work nearby. Was given a lift in the afternoon to the dealership to collect the car, service work all done. Car nicely cleaned as well. Recommend dealership.

10 octobre 2024
Avis spontané
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Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Patrick, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Noté 5 sur 5 étoiles

Great service

All very straight forward, nice friendly staff , car picked up on time and delivered back brilliant.

10 octobre 2024
Avis spontané
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Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Pauline, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Noté 5 sur 5 étoiles

Good communication and friendly…

Good communication and friendly approachable service.

8 octobre 2024
Avis spontané
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Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Steve, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Noté 5 sur 5 étoiles

Good friendly service

7 octobre 2024
Avis spontané
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Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Pam, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Noté 5 sur 5 étoiles

Very friendly service and very helpful

Very friendly service and very helpful

26 septembre 2024
Avis spontané
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Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead

Hi David, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Noté 5 sur 5 étoiles

Exellent Customer service,Best car dealer. Helpful staff.

Found this great car sale while i am trying to buy a new car. I found a great manager's deal. George was helped me to get the best car( crv) according to my usage. Highly reccomend this car dealer.Staff are soo freindly and always there to help. Branch manager was helping me and he was kind and help me to find a great deal.
Thank you Brayleys cars -Brayleys Honda Hemel Hempsted .

20 septembre 2024
Avis spontané
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Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Pandula, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Noté 5 sur 5 étoiles

Efficient and personable service…

Efficient and personable service manager.

10 septembre 2024
Avis spontané
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Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Nigel, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Noté 5 sur 5 étoiles

Honda HRV

Clive and Aamar were very helpful, kept in regular contact with me and ensure I had my new car handed over prior to me going away on holiday, they were knowledgeable and cannot fault Brayleys service at all.

4 septembre 2024
Avis spontané
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Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead

Hi George, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Noté 5 sur 5 étoiles

great service.

23 août 2024
Avis spontané
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Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead

Hi James, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Noté 5 sur 5 étoiles

Andrew resolved my problem really well.

Andrew talked through a concern I had, consulted his boss and we found the best way forward.

12 août 2024
Avis spontané
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Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Bernie, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Andrew. We look forward to continuing to welcome you into the dealership for many more years.

Noté 5 sur 5 étoiles

Always an excellent experience

Always an excellent experience at Brayleys. Staff are so friendly and helpful.

6 août 2024
Avis spontané
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Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Jo, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Noté 5 sur 5 étoiles

Bradley's Hemel Hempstead were so…honda

Bradley's Hemel Hempstead were so efficient and the mechanic who was working on my car went above and beyond to explain everything and was so friendly and polite.

29 juillet 2024
Avis spontané
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Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Jenny, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Noté 5 sur 5 étoiles

Second service even better than first!

They paid attention to my issue on battery failing to charge and responded with full test, evaluation and replacement. I could pick a day for service which suited me and Hemel Hempstead provide me with an excellent complementary pick up, which was on time. Courteous and helpful at all times.

30 juillet 2024
Avis spontané
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Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Dr Jones, Thank you for your kind words and this wonderful review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Noté 5 sur 5 étoiles

Praise for Hemel

I cannot praise Hemel branch of Brayleys highly enough.
From initial contact to purchase they were professional and courteous.
On collection of the car, Rikesh went through all the accessories, entering my phone, radio stations and home settings on sat nav. Thank you to the team who made sure the car looked so spotless.
Such a difference from another branch, that recently left me 3 weeks without a car, after the one they sold me had a fault three days after buying it. Lesson's could be learned from Hemel in how to treat customers with respect.

27 juillet 2024
Avis spontané
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Réponse de Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Joanna, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Rikesh. We look forward to continuing to welcome you into the dealership for many more years.

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