Brayleys Cars - Brayley Honda Hendon Avis 

263
TrustScore 4.5 sur 5

4,5

Hyde Estate Road, NW9 6JX London, England, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Easy to book service No wait on arrival Described two problems Was phoned during day with diagnosis abd suggested solutions Car ready at end of day. Comprehensive report Courtesy car had bee... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Very good communication. Booked a date, got reminders and form to fill in online beforehand with details of work. Kept updated throughout the day how service/MOT were going, including a video of t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Nick was extremely helpful re my first Honda Service for my Motability car. I was booked in at 10.30 and my car was all done in 2 hours. The waiting room was comfortable with hot drinks and water avai... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Loved the video of the car review pre service. Thought "special" spark plugs were very expensive compared to the cost of the same ones elsewhere...at least £80 more incl vat and fitting but went ahea... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. Atelier de réparation automobile
  3. Magasin de pièces auto d'occasion
  4. Vendeur de voitures d'occasion

Écrit par l'entreprise

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Coordonnées de contact

  • Hyde Estate Road, NW9 6JX, London, England, Royaume-Uni

  • 02082004040

4,5

Excellent

TrustScore 4.5 sur 5

263 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 32 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,5

Tous les avis

(263)

3 247 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

First class service

Easy to book service
No wait on arrival
Described two problems
Was phoned during day with diagnosis abd suggested solutions
Car ready at end of day. Comprehensive report
Courtesy car had been in an accident
Uber fares reimbursed

24 août 2026
Avis spontané
Logo de Brayleys Cars - Brayley Honda Hendon

Réponse de Brayleys Cars - Brayley Honda Hendon

Hi Michael, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Noté 5 sur 5 étoiles

Annual service and MOT - good expereince

Easy experience phone calls regarding extra features and the car was ready for collection. Also text. Helpful staff.

25 août 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Honda Hendon

Hi Maurice, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Noté 5 sur 5 étoiles

Excellent service and helpful staff

Excellent service and helpful staff

24 août 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Honda Hendon

Hi Yuyun, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Noté 5 sur 5 étoiles

Reliable servicing

Always very effcient and two year payment up front very cost effective. Excellent service over the years and first rate communication

20 août 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Honda Hendon

Hi David, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Noté 5 sur 5 étoiles

Easy booking process for service and…

Easy booking process for service and MOT all costs outlined clearly. Helpful and informative team at Brayley Hendon.

19 août 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Honda Hendon

Hi Sara, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Noté 4 sur 5 étoiles

Nice video of the car review ..sparks too expensive

Loved the video of the car review pre service.
Thought "special" spark plugs were very expensive compared to the cost of the same ones elsewhere...at least £80 more incl vat and fitting but went ahead anyway.

19 août 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Honda Hendon

Hi Barry, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Noté 5 sur 5 étoiles

Honda Motability Service

Nick was extremely helpful re my first Honda Service for my Motability car. I was booked in at 10.30 and my car was all done in 2 hours. The waiting room was comfortable with hot drinks and water available as needed. The A/C was running well and I was helped with a problem on the navigation system. I got all necessary paper work on line and as a printed copy. Pleased with the service overall.

18 août 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Honda Hendon

Hi Dyelia, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Nick. We look forward to continuing to welcome you into the dealership for many more years.

Noté 5 sur 5 étoiles

My second year service

I took my car to the Honda Dealer in Hendon for its second year service. The car was thoroughly checked, and returned to me on the same day.
The staff in service department are very courteous, and helpful. They can answer all your questions. I was very happy with the service I received. Thank you Brayley Honda at Hendon.

17 août 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Honda Hendon

Hi, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Noté 4 sur 5 étoiles

Very good communication, friendly and efficient

Very good communication. Booked a date, got reminders and form to fill in online beforehand with details of work. Kept updated throughout the day how service/MOT were going, including a video of the engine.
On first contact I was put through to Honda general office who were slow and weren't very clear about the service and quoted a higher rate than the Hendon branch. But this was sorted out locally.
Friendly and efficient

13 août 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Honda Hendon

Hi Lesley, Thank you for your kind words and this wonderful review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Noté 5 sur 5 étoiles

I had a small issue with my Honda Jazz…

I had a small issue with my Honda Jazz tyre. The Brayley Honda Hendon service team helped me to fixed it quickly. I absolutely satisfied with them. I could wait to get the car in the nice waiting room and showroom. My plan return to them soon to choose the next Honda car.

4 août 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Honda Hendon

Hi Janos, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Noté 4 sur 5 étoiles

Efficient booking and service handling…

Efficient booking and service handling experience.
Service actions generally good BUT documented tyre tread reading quite different from those verbally given in technician video. Tread depths are good, however, just incorrectly give in written report.

13 août 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Honda Hendon

Hi Richard, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Noté 5 sur 5 étoiles

Your staff are so lovely and they were…

Your staff are so lovely and they were so helpful and efficient - Lee kept me updated throughout the day.

12 août 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Honda Hendon

Hi Charmaine, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Noté 3 sur 5 étoiles

It was good experience but…

It was good experience. I am not giving 5* as the ZRV we bought does not have blind spot indicator, and it seems this is the case for cars manufactured during specific period. This info was not told to us before buying and we realized later on. A bit disappointing

4 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service. Efficient staff and my MOT was finished 15 minutes after my appointment time. I arrived early and they found me an earlier slot. Very impressed!

6 août 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Honda Hendon

Hi Mick, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Noté 5 sur 5 étoiles

Excellent service I will recommend to…

Excellent service I will recommend to anyone and very friendly staff.

5 août 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Honda Hendon

Hi Kana, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Noté 5 sur 5 étoiles

very satisfied

I was very satisfied with my recent dealings with Brayleys Honda at Hendon for my recent new car purchase.
The whole process from test driving to the actual purchase was a pleasant experience and under no pressure.
The sales person who dealt with me - Ibs Alom was most friendly, very knowledgeable about every aspect of the vehicle and a pleasure to deal with.

29 juillet 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Honda Hendon

Hi Neal, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Noté 5 sur 5 étoiles

Very helpful staff

29 juillet 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Honda Hendon

Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Noté 5 sur 5 étoiles

Left my car for the annual service and…

Left my car for the annual service and mot. Was served
by Paul Woods who was very good and explained everything clearly

21 juillet 2026
Avis spontané
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Réponse de Brayleys Cars - Brayley Honda Hendon

Hi Mithu, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Noté 5 sur 5 étoiles

Efficient service and curteous.

20 juillet 2026
Avis spontané
Logo de Brayleys Cars - Brayley Honda Hendon

Réponse de Brayleys Cars - Brayley Honda Hendon

Hi Trevor, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Noté 5 sur 5 étoiles

Excellent service for bothe owner and…

Excellent service for bothe owner and my car

17 juillet 2026
Avis spontané
Logo de Brayleys Cars - Brayley Honda Hendon

Réponse de Brayleys Cars - Brayley Honda Hendon

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

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