Brayleys Cars - Brayley Honda Hendon Avis 

274
TrustScore 4.5 sur 5

4,5

Hyde Estate Road, NW9 6JX London, England, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

It was a pleasure dealing with Robert at Hendon Brayleys. He was always prompt with emails, He has a jolly sense of humour, pleasant to deal with and I asked him several times to confirm things.... Voir plus

Noté 4 sur 5 étoiles

Very good communication. Booked a date, got reminders and form to fill in online beforehand with details of work. Kept updated throughout the day how service/MOT were going, including a video of t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Robert at Brayley's was simply brilliant, very friendly and extremely helpful. He gave the best advice and tips on everything and even gifted our toddler a couple of toy cars! Absolutely love our ne... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Purchased a lovely car and excellent sales deal. Encountered few issues with Registration mixed up and ended with different number plate /Registration than originally ordered. All the document... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. Atelier de réparation automobile
  3. Magasin de pièces auto d'occasion
  4. Vendeur de voitures d'occasion

Écrit par l'entreprise

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Coordonnées de contact

  • Hyde Estate Road, NW9 6JX, London, England, Royaume-Uni

  • 02082004040

4,5

Excellent

TrustScore 4.5 sur 5

274 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 31 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,5

Tous les avis

(274)

3 193 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Delightful Experience with 5 Star Ram

I was very lucky to have met Ram when I bought my car at Brayley Honda Hendon recently.
Ram was incredibly knowledgeable and answered all my questions with great patience and at the same time giving great honest advice too. He made the process smooth and easy, and I felt comfortable throughout.
Ram was also a good listener and went above and beyond to find a car that met my needs and he provided an exceptional level of customer service. He even emailed me couple days after to check if I was enjoying the car.
If only all car salespeople are at his standards.
I would highly recommend him to anyone looking to buy a car.

30 mai 2025
Avis spontané
Logo de Brayleys Cars - Brayley Honda Hendon

Réponse de Brayleys Cars - Brayley Honda Hendon

Hi Heidi, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Noté 5 sur 5 étoiles

Honda Dealer is Excellent,Sales and Servcie

This Honda Car Dealer Sells Cars
New and Secondhand.
The New and Secondhand Car choice is very good.New models are very nice
Also provides Car Srevice.
Their Sales and Service is
Excellent.

21 mai 2025
Avis spontané
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Réponse de Brayleys Cars - Brayley Honda Hendon

Hi Nisit, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Noté 5 sur 5 étoiles

Brayley’s service was excellent

I was dealt with promptly and everything was explained to me clearly. One assistant went out of his way to find the chassis number on my friend’s car, similar to mine, and checked if there was also a fuel pump recall on that. My service, MOT and recall job was done during the morning, so I could collect it at a reasonable time. I have renewed my service plan for another two years, and that shows the confidence I have in Brayleys.

13 mai 2025
Avis spontané
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Réponse de Brayleys Cars - Brayley Honda Hendon

Hi Cynthia, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Noté 5 sur 5 étoiles

Smooth and efficient

Friendly, helpful and great customer service

9 mai 2025
Avis spontané
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Réponse de Brayleys Cars - Brayley Honda Hendon

Hi Mia, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Noté 5 sur 5 étoiles

I had a great experience dropping off…

I had a great experience dropping off my car for servicing. The process was smooth and efficient, and the staff were very friendly and professional. I felt confident that my car was in good hands. Highly recommend!

13 mai 2025
Avis spontané
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Réponse de Brayleys Cars - Brayley Honda Hendon

Hi Rozie, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Noté 4 sur 5 étoiles

Great customer service

Very pleased with the customer service that I received but SO disappointed to hear that our lovely receptionist has been made redundant. The place won't be the same 😭

12 mai 2025
Avis spontané
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Réponse de Brayleys Cars - Brayley Honda Hendon

Hi Maureen, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Noté 4 sur 5 étoiles

Car service and MoT

Everything completed on time and as arranged

8 mai 2025
Avis spontané
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Réponse de Brayleys Cars - Brayley Honda Hendon

Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Noté 1 sur 5 étoiles

My car battery on my Honda crv is going…

My car battery on my Honda crv is going flat have
Tried contacting Brayleys to take it to my local Hendon’s branch to have it tested as the battery is still
Under warranty five phone calls no answer three times
When I did speak to a person called Hardy I was told June would be a convenient time to book the car in,
disgraceful so am I supposed to jump start it every day
I don’t think so Brayleys you should be ashamed,
disgraceful service. 10 years customer. Cliff Ree.

7 mai 2025
Avis spontané
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Réponse de Brayleys Cars - Brayley Honda Hendon

Good Afternoon Mr Lee
Looking at the service information we have on record for your car I can see that on May 8th your car came in due to a concern with your battery however our battery test reported the battery to be a Good Battery that required re-charging.
Please accept my apology if the battery then failed after our check.
Robert Ward - After Sales Manager

Noté 5 sur 5 étoiles

A troublefree purchase of a used Jazz…

A troublefree purchase of a used Jazz with excellent service from Ram. Thank you.

30 avril 2025
Avis spontané
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Réponse de Brayleys Cars - Brayley Honda Hendon

Hi Jyoti, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Noté 5 sur 5 étoiles

Great service and quick

The service is quick and smart they care about what you saying to them and they listened what u want

30 avril 2025
Avis spontané
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Réponse de Brayleys Cars - Brayley Honda Hendon

Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Noté 5 sur 5 étoiles

Very good experience purchasing used Honda

I bought a low mileage used Honda CRV from Brayleys Honda in Hendon. The service I received from Madalina Meianu was excellent. Highly efficient in the handover and the attention to detail in ensuring I was made aware of all the functionality was impressive.

24 avril 2025
Avis spontané
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Réponse de Brayleys Cars - Brayley Honda Hendon

Hi Tom, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Noté 5 sur 5 étoiles

MOT and full service experience at Brayley’s Honda Hendon

The MOT and service for my Honda were efficiently done. I was phoned about midday to tell me the car was ready. In the service department I was handed over the report and invoice and this was talked through with me in detail I by a member of staff. I was impressed at the thoroughness and the fact that the price was reasonable and what I had been told, without any extra padding. Everyone was polite and very helpful. I will definitely go back next year.

24 avril 2025
Avis spontané
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Réponse de Brayleys Cars - Brayley Honda Hendon

Hi Erica, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Noté 5 sur 5 étoiles

Excellent service as usual

15 avril 2025
Avis spontané
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Réponse de Brayleys Cars - Brayley Honda Hendon

Hi Mesod, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Noté 5 sur 5 étoiles

Very friendly greeting and efficient…

Very friendly greeting and efficient service by person booking the car in. Work completed in good time and car was in lovely clean condition when I picked it up. Again the service was efficient and friendly.

3 avril 2025
Avis spontané
Logo de Brayleys Cars - Brayley Honda Hendon

Réponse de Brayleys Cars - Brayley Honda Hendon

Hi Alan, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Noté 5 sur 5 étoiles

Everything was well organised

Everything was well organised - very pleasant assistant, clear information and quick. I took the bus to Brent Cross and no sooner had I arrived I received a call to say it was ready!

2 avril 2025
Avis spontané
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Réponse de Brayleys Cars - Brayley Honda Hendon

Hi Priscilla, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Noté 5 sur 5 étoiles

2025 service

As always the various staff members could not be more helpful. The work is always to the highest standard. Environment is as always clean and pleasant to wait in, although unfortunately for the first time in 20 years or so of servicing the coffee machine was not working, probably the most important part of the service.😂

27 mars 2025
Avis spontané
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Réponse de Brayleys Cars - Brayley Honda Hendon

Hi Michael, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Noté 5 sur 5 étoiles

MOT and service

Very quick to check my car in. Car was ready by 2.45pm and my the agent who looked after me was very thorough in letting me know what had been done.

25 mars 2025
Avis spontané
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Réponse de Brayleys Cars - Brayley Honda Hendon

Hi Christine, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Noté 5 sur 5 étoiles

The Service advisor was professional

The Service advisor was professional, explained everything about the service and MOT, the invoice and car was properly cleaned. Timing was good .24/03/2025

24 mars 2025
Avis spontané
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Réponse de Brayleys Cars - Brayley Honda Hendon

Hi Jacqueline, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

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