My car was MOT’d and serviced promptly and professionally. A short video of the initial inspection of the car was surprisingly useful and reassuring. Orla on the front desk was friendly and thorough.... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementBarnett Wood Lane 5, KT22 7DL Leatherhead, England, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Efficient booking in system, all done in advance online. Very useful video provided of vehicle check, plus itemised list of additional recommended work, including costs, which gave ample time to revie... Voir plus
L'entreprise a répondu
Everything done re service andMOT efficiently. I was informed about all extras that required attention. Video of car care taken. However prefer to receive phone call from Brayley rather than message o... Voir plus
L'entreprise a répondu
The staff were very polite & helpful. The recall service was very thoroughly carried out. It was interesting & informative to see the video of the service afterwards. I was pleased & impressed with my... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- Atelier de réparation automobile
- Magasin de pièces auto d'occasion
- Vendeur de voitures d'occasion
Écrit par l'entreprise
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Coordonnées de contact
Barnett Wood Lane 5, KT22 7DL, Leatherhead, England, Royaume-Uni
- 01372 360099
4,6
Excellent
253 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 31 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
My experience with Brayley Cars was…pleasurable, and fruitful.
My experience with Brayley Cars was very brief, but I was extremely impressed with the professional way Amanda dealt with the purchase of my car. She was very personable, patient and helpful, and we reached a deal with which I am very satisfied. I’m hoping to have many years of trouble-free motoring ahead!
11 décembre 2024
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Rita, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Absolutely delighted with Brayleys Cars
Absolutely delighted with my dealings with Brayleys Cars.
The exercise of buying a new car from them was extremely efficient, and I am more than happy with the car that I have purchased.
The part exchange for my old car was made a simple process by Brayleys managing the whole process.
My thanks to the Sales Manager for making it such an enjoyable experience.
26 novembre 2024
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Malcolm, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Prompt, speedy and great cleaning.
Prompt, speedy, very courteous. Car was returned absolutely gleaming. Best wash job ever.
22 novembre 2024
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Chris, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Great Service
Bayley's have serviced my car for over 20 years, and they have always delivered. Nice people to do business with.
5 novembre 2024
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Roger, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Great service as always
Great service as always. Orla and her colleague sorted my problem quickly and efficiently. Very grateful. Thank you
28 octobre 2024
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Sheena, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Orla. We look forward to continuing to welcome you into the dealership for many more years.
The sales rep made me feel completely at ease.
The sales rep, Amanda was really helpful and friendly and made the whole swapping over car experience really smooth.
23 octobre 2024
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Lyndsey, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Amanda. We look forward to continuing to welcome you into the dealership for many more years.
Friendly & efficient
Friendly, efficient service with excellent communications.
21 octobre 2024
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Jonathan, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Thank you for taking the time to leave us this positive rating! Have a wonderful day!
Great service as always
Great service as always. Car picked up, service and MOT. Very helpful and friendly staff.
17 octobre 2024
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Melanie, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Excellent short notice support
I received excellent short notice support from Brayley Honda at Leatherhead. When I called on Monday, they were extremely helpful as always and fitted me in for a battery diagnostic check the following day. This concluded that the only problem was the need for a new battery: this was agreed with me, sourced and fitted within a few hours. From my initial call, my problem was resolved in about 24 hours, which was brilliant. Thank you.
1 octobre 2024
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Frank, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Car service and MOT
The service I received was very efficient.
Car was collected in good time and I was kept up to date with any work that was needed. Staff very courteous and friendly
23 septembre 2024
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
MOT and service
My car went in for its MOT and service yesterday. As always, very happy with the work carried out.
23 septembre 2024
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Excellent Service and care
Can't fault in anyway the care and service the team at Brayleys Honda Leatherhead provide.
They took my car in last week to help with a braking issue that started after I'd had some problems with new brake pads and disks that were not installed by them and were not original parts.
They cleaned my car for me as well and we're happy for me to drop my car in early in the morning and leave it for when they opened which was really handy as I start work at 7am.
I can honestly say that I've always received the best care and help form the team here even going back to when it was just called Leatherhead Honda.
I've been a satisfied customer at this dealership since 2012.
19 septembre 2024
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Grahame, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Wonderful service at Brayleys Leatherhead
The staff in the Leatherhead branch were very helpful nothing too much trouble in helping us to select the best car suitable for our needs. We visited on a number of occasions with many questions which were answered knowledgeably. Phil the branch manager provided us with excellent service and was always available to assist us with our decision and queries.
16 septembre 2024
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Steve, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Phil. We look forward to continuing to welcome you into the dealership for many more years.
Efficient helpful and friendly service
Efficient helpful and friendly service
Thank you
27 août 2024
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Thank you for taking the time to leave us this positive rating! Have a wonderful day!
Friendly prompt service
16 août 2024
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Hannah, Thank you for taking the time to leave us this positive rating! Have a wonderful day!
Réponse de Brayleys Cars - Brayley Honda Leatherhead
H David, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Tracey, Thank you for taking the time to leave us this positive rating! Have a wonderful day!
Confidence Inspired
Swift and courteous attention. Their approach inspired confidence.
17 juillet 2024
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great Service at Brayleys
Staff at dealership were very professional and friendly and car service dealt with in a timely manner!
16 juillet 2024
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Roy, Thank you for taking the time to leave us this positive rating! Have a wonderful day!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.