My car was MOT’d and serviced promptly and professionally. A short video of the initial inspection of the car was surprisingly useful and reassuring. Orla on the front desk was friendly and thorough.... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementBarnett Wood Lane 5, KT22 7DL Leatherhead, England, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Efficient booking in system, all done in advance online. Very useful video provided of vehicle check, plus itemised list of additional recommended work, including costs, which gave ample time to revie... Voir plus
L'entreprise a répondu
Everything done re service andMOT efficiently. I was informed about all extras that required attention. Video of car care taken. However prefer to receive phone call from Brayley rather than message o... Voir plus
L'entreprise a répondu
The staff were very polite & helpful. The recall service was very thoroughly carried out. It was interesting & informative to see the video of the service afterwards. I was pleased & impressed with my... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- Atelier de réparation automobile
- Magasin de pièces auto d'occasion
- Vendeur de voitures d'occasion
Écrit par l'entreprise
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Coordonnées de contact
Barnett Wood Lane 5, KT22 7DL, Leatherhead, England, Royaume-Uni
- 01372 360099
4,6
Excellent
253 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 31 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The service and MOT were quick and…
The service and MOT were quick and efficient and the staff were welcoming and friendly
15 juillet 2024
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Ian, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Quick and efficient!
9 juillet 2024
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Julia, Thank you for taking the time to leave us this positive rating! Have a wonderful day!
Very happy with Brayley’s efforts
Very happy with Brayley’s efforts to identify and fix the cause of water ingress to the cabin of my HRV. On the second attempt there was no charge for further investigation, only for repair/reattach the sunroof drain hose. They also cleaned the car before return. And a mention for reception, very helpful.
17 juin 2024
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Stephen, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great experience and Mr Wood was…
Great experience and Mr Wood was extremely helpful.
18 juin 2024
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Samma, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Always excellent service from all…
Always excellent service from all departments
11 juin 2024
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Thank you for taking the time to leave us this positive rating! Have a wonderful day!
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Chris, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Excellent service all round
My car was collected promptly - we were kept in formed of progress of the service and it was returned clean and on time.
5 juin 2024
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Dorothy, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Helpful salesman
Helpful salesman suggested really good alternative to the car I had originally thought would be suitable as it was far to low for me.
25 mai 2024
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Lynda, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Amazing service from Tina
Amazing service from Tina. Tina kept me informed during the time the Jazz was serviced. Even the cost of the service was reasonable.Best Honda dealership I’ve ever used. Excellent service.
28 mai 2024
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Trevor, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Tina. We look forward to continuing to welcome you into the dealership for many more years.
New Honda HRv
Over a period of several weeks leading up to me buying a new Honda HRv on PCP, Clarence at Brayleys Leatherhead was very helpful taking me through the process without ever being pushy. He dealt with my many questions patiently and I feel confident that any subsequent questions that crop up will be dealt with in the same manner.
22 mai 2024
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi David, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Efficient and good communication…
Efficient and good communication throughout the servicing
8 mai 2024
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Danilo, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
They accommodated me when I needed to…
They accommodated me when I needed to change my appt at a late stage, reception were very helpful. The required work was carried out promptly.
14 mai 2024
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi John, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Excellent service for my 14 year old…
Excellent service for my 14 year old Honda Jazz - service and MOT completed - good communication and value for money service.
13 mai 2024
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Susan, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Absolutely lovely ladies to deal with
Absolutely lovely ladies to deal with, very knowledgeable and helpful.
9 mai 2024
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Aaron, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care
Fantastic experience
What an experience! Tina and Orla are fantastic. Really felt valued as a customer. First time here as was told car had to go to Gatwick centre. Wish I knew earlier that it didn't. Was kept informed at every step. Car was cleaned well after a service and MOT. I am very impressed. I certainly recommend and will be returning next year. Thank you all at Leatherhead Honda.
27 mars 2024
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Donald, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Tina and Orla. We look forward to continuing to welcome you into the dealership for many more years.
My CRV went in for the 1 year service
My CRV went in for the 1 year service. The work was done very promptly and the car was ready for collection 2 hours later. This meant that I could deal with the rest of the day much easier.
21 mars 2024
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Andy, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Polite staff and very helpful always…
Polite staff and very helpful always happy to answer any. Questions I have
Tina and orla lovely lady’s
14 mars 2024
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Sammie, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Hi Jacky, Thank you so much for your high rating! We hope you have a great day!
Service and Mot
I put my car in for a service and mot at the Ewell branch of Bradley's Honda Charlotte was lovely very friendly and kept me updated with everything going on.
On picking the car up again Charlotte was lovely and explained all the paperwork and pricing to me.
Thanks Charlotte 👍 😊
20 février 2024
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Thank you Sarah
Excellent service
Excellent service. The two Receptionist obviously had an in-depth knowledge of technical matters.
The mechanic that worked on my car, and undertook a a thorough health check, picked up a number of things that now need to be addressed.
Much appreciated.
13 février 2024
Avis spontané
Réponse de Brayleys Cars - Brayley Honda Leatherhead
Chris. Thanks for taking the time to leave a review after your visit to our Honda dealership in Leatherhead
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